Great People to work with! Huge inventory you won't be disappointed…read more The name is a bit misleading because they will get you just about anything.

I cannot say enough about this company. They just installed new floors and a rug in my house and…read morethey did a GREAT job. I had been lost in the whole process, how to pick a company, how to pick floors, how to pick carpet, and this company held my hand through the whole process, making it all so much easier. ALSO, I got 4 estimates and Carpet Remnant Warehouse had by FAR the most reasonable price. BY A LOT. I cannot recommend them highly enough! Deb Garston

We had a really great experience with Weston Carpet & Rugs! We got quotes from them and The Rug…read moreMerchant in Rockland for a stair runner and hallway. Weston Carpet & Rugs priced us $1,000 LESS than The Rug Merchant for a rug with the same price per square foot! Turn around time was also a lot faster (1.5 weeks from time of picking out carpet to install). Install itself was quick and rug was perfectly installed. We really love our rug and so happy we used them. -Jen in Cohasset

Bought a rug from Ali, pressure sale, a subquality rug at a premium price(4,700$) (I didn't do my…read morehomework until then rug started coming undone(dozens and dozen of pulls). We complained they picked it up and brought it back the next day. Pulls are still coming up. Took a picture and brought to another rug store who explained the quality- basically a $400 dollar from a box store. I wouldn't by dirt from Ali.

I had an issue with a custom rug, Carpet Barn replaced it . They actually had someone call me ,…read morecome out to our home , discuss the situation , then replaced the carpet . The service was what I expected from a family run company . I highly recommend Carpet Barn . So rare in today's " Amazon " world !

Stay far far away from this company!!!!! The beginning of July I purchased a carpet and put a…read moredeposit down for half of the purchase which was almost $2000.00. We scheduled the carpet to be installed the middle of August. Last week I started calling them because I did not hear ONE WORD from them as to whether the carpet had come in and if the install date would be the same. I CALLED THEM 4 TIMES to see if the carpet was there and our salesman was TOO BUSY TO RETURN ANY OF MY CALLS!!! I called on friday and was promised he would call me back. AGAIN NO PHONE CALL. TOTAL GHOSTING!!!!! I finally said enough is enough and requested my money back after they had used my deposit for a month without even ordering my carpet!!!! I went into the store to receive my refund and the salesman didn't even apologize for my inconvenience!!!!! AND THE KICKER IS I STILL DON'T KNOW IF THE CARPET WAS EVEN ORDERED!!! So, as a resident of Falmouth, who has lived here all my life, I beg you to stay away from this company!!!! I am certainly going to tell EVERYONE I KNOW IN TOWN WHAT TERRIBLE SERVICE I RECEIVED AND TO STAY FAR FAR AWAY!!!

I don't know if PB is starting a trend of some sort... but once on Chestnut Hill the blatant…read more"discrimination"-type behavior by "snooty" sales reps (boy was that a doozie), and now, in an EMPTY PB with some young girls sitting near the beds on the right hand side of the store - college "preppy" - like girls and the very "I'm rich but work here to keep myself busy" - looking sales rep dotting and fawning over the girls, while hub and I walked in... INVISIBLE. Another gentleman at the back of the store was on phone / computer but didn't seem interested in our presence either. Is this a standard for PB? To ignore people that don't dress like they came out of Vineyard Vines and wearing rolex? The blonde lady dressed nicely with an air of "I'm not an employee here, I'm a money woman who is here to be seen and with people at my caliber" scent of snobbery precisely played the part I have seen in other PBs. Maybe I'm wrong. Maybe she just didn't notice the duo that looked like we had been working on the house (we were, and we wanted to get a coffee table you snobs, we had seen on the web and were interested in checking it out. AND BTW YOU SNOB, WE DID HAVE CHAMPAGNE AND ESCARGOTS FOR LUNCH BECAUSE WE CAN AFFORD FURNITURE AND FOOD. AND WOULD NEVER LOOK DOWN AT PEOPLE. You evidently missed that in human school). Well enough of me. PB - it starts with the company. THIS is your image. I feel for those employees who don't match this description, but that lady? Ug. yea. I'm going back to Arhaus in Natick, where they treat everyone with respect no matter what we look like when we walk in through the door. PS - their stuff IS BETTER THAN YOURS AND MORE EXPENSIVE and they don't carry themselves like they are snoot for hire heiress keeping their pettiness busy. Go out there and learn a lesson in sales and humanity. ROAD TRIP for me from the Cape. Because I'm too lowlife of a retired mom for PB Mashpee.

I went into the store trying to find a duplicate pillow to one I had previously purchased from PB…read more I wouldn't say it was a team meeting but all the employees were huddled together in the front of the store. No one greeted me or bothered to break away from their discussion to offer assistance. I walked through the entire store and still they huddled. I left without a pillow and without assistance. They have nice products. Fairly high prices. And a lack of service at this particular store.

The first time I used any carpet company, it was one that is always advertising on TV that you can…read moreget 50% off if you call today. Their materials were bad, the workmanship was bad, they only did some of the work I contracted for, and I had to threaten to take them to court before they offered a settlement. As part of the settlement, I had to sign a non-disclosure agreement, so I can't mention their name. Loftus was a wonderful company to do business with. I have used them twice and will use them again in the future. Jess was great to work with. This time, I had 3 rooms of new carpet, one repair where a dog had ripped up and shredded a seam, and a bunch of cleaning of existing carpets. The new carpet was high quality, and installed perfectly. The repair was so good that it is impossible to know that there was ever a problem. The cleaning turned out better than I expected. All of the workmen were super polite and did excellent work. You might save a few bucks with one of the national discounters, but in the end you will wish you had gone with someone like Loftus.

Jess was unreal! She was so patient with me throughout the process. She came to my house for the…read moremeasure and brought 2 carpet types she thought I might like based on the description, But I had to see them all to be sure so I went to their shop only to pick out the exact one she brought. She really knows her stuff. I was extremely nervous about the installation, but there was no reason to be. They showed up an hour before expected even and were so extremely friendly and polite. They worked around my furniture I couldn't move out of the room and left my place spotless when they were done. Couldn't be more thankful for their help. Really glad I decided to use Loftus over the big home improvement stores. (By the way, I thought it would be a lot more expensive to use Loftus, it was the same as the home imprudent stores, just with much MUCH better customer service and communication). In love with my new carpets. I'll be back to post photos!

Quality installations of Quality products by experienced company employees, curious and…read moreknowledgeable sales staff by a company that stands behind its work.

We had a great experience with this company, including with the installation at our house. Very…read moregood customer service at the store and the installers were professional and tidy. A few years ago we were very unhappy with a local carpet company and so I didn't have very high expectations this time around. But we were pleasantly surprised and I would recommend Braintree Rug to anyone.

From beginning to installation, this couldn't have been a more perfect experience. Dan was so…read morehelpful and accommodating and our installers,Al, Dennis, and Oscar did an awesome job. Our rugs look beautiful the quality is excellent. Highly recommend Wholesale Carpets in Malden!

We bought a home that was half carpeted- the carpets were 25 years old, former owner had dogs, and…read morethe carpets were beat. We went to see Dan at Wholesale - great experience! Professional, efficient, VERY fair pricing and quick install that was done perfectly. If you need carpet? Dan is your man! Highly recommend!

Extremely rude customer service. Do yourself a favor and take your business elsewhereread more

Amazing selection, fair pricing and impeccable install. However, client service over the phone and…read morein person needs significant attention. Sheila Webster is a wonderful example of A+ service. Thanks Sheila.

I had Rustigian Rugs clean and refresh an oriental rug that has been in my family for a few decades…read morenow. Their team replaced some of the tassels that had been damaged and worn over time. I was very impressed with the results and the service I received. Everything from the quote process, the pick up, the work itself, and the drop off was handled excellently. I'd definitely recommend using them.

The best rug cleaner in the North East. Roz the owner is super nice, very knowledgeable. They do an…read moreexcellent job. I have over 100 antique rugs in my collection. So I do not take my review lightly when I give Rustigians a very high mark. They do a great job because they know what they are doing. If you want to get your rugs cleaned GO to RUSTIGIANS.