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Recommended Reviews - Fergburger
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A fantastic burger. Great buns, fantastic combination of toppings, flavourful patty, and everything came together well. Is it one of the best burgers I've ever had? Not quite, but a great option if you're in the area. However, the onion rings were painfully mediocre. You only get a few of them for the price, and the texture and flavor wasn't anything special. Get the burger, pass on the rings.
Visiting Ferburger, standing in line, and the anticipation to finally taste this burger was great fun! If I'm being honest though, although the burger was pretty good, it's not something I would stand in line for again. We tried the Fergburger Deluxe and fries. Again, it's just a pretty good burger.
Good burgers (4/5), long lines but they move quick! Food- Ferg burger double (4/5) good quality meat in a sesame bun, your traditional burger. I would recommend a single and not a double as the patty's are meaty. Service: friendly, long lines but it moves quickly! Overall about 20 minutes of waiting in line then about 10-15 minutes after order is placed. Atmosphere: it's a causal spot but FLOODED with customers. You'll be lucky to get a seat. Overall it's hyped up more than what it is but it's worth checking out!
OKAY YUM - this place is insane! I was here on a Saturday night and the line was Long but it moved quick - super efficient operation. We got the holier than tho and the codfather both were DELCICIOUS! the burgers were huge and perfectly seasoned, somehow those buns weren't soggy! The waitress was so nice and when we told her we were on our honeymoon she gave us a free wine bottle
Fergburger is easily the most famous restaurant in Queenstown - if you even mention you're going to Queenstown, people will tell you that you have to try Fergburger. The line for Fergburger was LONG and I mean like a whole block long out the door long and I was told that that's not even bad for them. Fergburger offers a whole list of different burger and sandwich combos along with fries, shakes, etc. For flying all the way across the world from the United States, Fergburger sells quite an American cuisine. After about 20-30 min of waiting, we got up to order and placed our order. They give you a number and then you wait another bit longer for your food to be ready. They'll show your number on a screen when it's your time. The bummer is that it's absolutely way too packed to sit down considering there's only a few tables so you pretty much have to take it to go. Honestly, the burger was solid but in my opinion, each US city has 10+ better burger shops than Fergburger. The burger was good don't get me wrong, but did not live up to the hype. The fries were great however!
Food: 4.9/5 Service: 2.8/5 Value: 4.7/5 The hype of the town and boy does the line make you feel the hype. Even in the rain, we had to wait 10 minutes just to order. Luckily the stores nearby typically have rain covers and the rain was relatively light. However, the wait was absolutely worth it, and I'll remember this as one of the best burgers I've had. Just to get all of my complaints out of the way. It is really difficult to find anywhere to sit and actually enjoy the burger. There are so many tourists and so few spots, just expect to have to enjoy this burger somewhere else. On a sunny day, would strongly recommend just going by the lake, but on a rainy like what we experienced, it was super difficult. Now, onto the food! Ferg Deluxe: Holy crap this burger was so good.... The combination of the well seasoned, tender patty with the bacon, relish were incredible. Honestly, when I first took a bite of this burger, I was just blown away and instantly knew it was different from the other burgers I've had. I can't give enough praise to how well Fergburger executes their staple. Sweet Bambi: Honestly after the Ferg Deluxe, this was quite the letdown. The deer was not as well seasoned but the boysenberry sauce was quite good. It just didn't have the "wow" factor that the Ferburger has. Altogether a decent burger but would probably just recommend getting the restaurant staple.
Burger still amazing! Lots of options including fish, chicken, venison & more.."gourmet"style burgers with all the fixings but super casual joint. Busy and lively buzz here all the time so plan on bringing patience with your appetite. . Service is quick& friendly. Love it here... can't leave town without trying! Oh, they just had their 25th anniversary. They have a bakery next door and a bar now too.
My husband bookmarked this place, and our hotel concierge also recommended it, so it seemed like a must-try spot. I was warned that the line can be quite long usually 30 to 45 minutes but when I arrived around 2:30 pm on a Friday, there were only about five people ahead of me. I waited roughly five minutes before ordering. I ordered the Double Patty with cheese for $21.50, the Southern Swine for about $18.50, a Hokey Pokey milkshake for $12.50, and onion rings for $9.90. The staff mentioned that my order number would appear on the monitor in about 15 minutes, and that was pretty accurate. We were lucky to get a seat inside as there are only about four tables--but there's additional bench seating outside where most people eat. We sat by the bar stoolsl where one of the cooks was grilling patties and toasting buns, which was fun to watch. Next door, there's also a bar, a bakery, and a gelato shop, which makes the Ferg empire lively. As for the food, the burger was juicy but not particularly flavorful. I did like the avocado, though the burger itself was huge--I couldn't finish it. The onion rings were a bit greasy, and when I opened the box, it was only half full, whereas others seemed to get more generous portions. Not a big deal since I couldn't finish mine anyway, but worth noting. Everything moved pretty efficiently overall. However, there's only one unisex bathroom, and the line can get long. Unfortunately, it also smelled quite bad, definitely an area they should improve.
If you're in Queenstown, Fergburger is a must. It shows up on every "best places to eat" list, and it really does live up to the hype. Even if you see a crowd outside, don't let that discourage you -- the staff are friendly and they turn over orders fast. We visited on a Friday afternoon, and we only waited about 5-10 minutes to order. However, we have heard that waits can be much longer (up to an hour) during weekends or peak dining times. Seating inside is limited (a few barstools and small tables), so many people take their food to-go, but we were able to grab seats at the counter. I ordered the Fergburger with double meat (two patties, cheese, lettuce, tomato, red onion, garlic aioli) for $21.50 NZD. My wife ordered the Southern Swine (beef patty, bacon, same toppings plus avocado) for $18.90 NZD, onion rings ($9.90 NZD) and a hokey pokey milkshake (vanilla with honeycomb toffee for $12.20 NZD). The burgers are large, the buns are toasted and hold everything together, and the patties were juicy and flavorful. The onion rings were crispy, and the milkshake was rich and creamy. There's a tv monitor inside showing when orders are ready, and there's also a restroom available. Great flavor, big portions, and fast service. Definitely worth stopping by when you're in Queenstown.
We heard this place was once ranked as No. 1 burger place in the world by CNN or something so we decided to give you a try. This place always has a line rain or shine, no matter number one or not, it's definitely one of the most loved restaurants in Queenstown. The line usually moves pretty fast, and the staff were very friendly and helpful. They walked along the line passing around the menus and giving you an estimate of the current wait time for food. Ordering was very easy and efficient. Not sure if it's the expectation or the over-hyped before trying the food. I'd say the patties are pretty juicy, food is good, but I wouldn't say it's the best burger I've ever had. They open pretty late, so it's perfect for late night snacks or craves.
I get the hype! Usually a massive line to order and may be worth it if you're patient. I went with a group after bar hopping around 11:30pm and there wasn't a line to order. You get a ticket and are told to wait outside. The only downside is they don't call your number lol. I noticed people after me, getting their food so I walked up to the window and handed them my ticket, they then prepared my order and basically handed it me right away. The burger is tasty and fries are great too! I'd say it's a must try if you're in town.
I was recommended this place on my trip to Queenstown so of course I had to go. The line was out the door but the register was right at the entry. I asked what the most popular item was and she recommended the Ferg Deluxe ($19.90 NZD). I also got a side of Fries ($7.90) and Ginger Beer ($6). It was just me so I was easily able to find a seat at the counter. They have a tv behind the register where you can see which order numbers are ready. The food also came out in a reasonable time, maybe a bit less than 10 minutes. I wouldn't say that it's the juiciest burger and it wasn't life changing, but for the price it was pretty good. The burger was huge but I was still able to finish the whole burger surprisingly. They really did not skimp on any of the ingredients and I got a good mix of flavors with each bite. It's a pretty fast paced place and a lot of people take their orders to go. There's only a few tables inside so you'll have to be pretty lucky to get a spot. Like I said, it wasn't the best burger I've had in my life, but it's worth a try and you definitely get your money's worth. It's best to go off peak times because I always see a long line out front. I would still come back though to try some of their more unique burgers.
After landing in Queenstown, we found out the worlds most famous burgers are from here! Unfortunately there were only 2 vegetarian options, but the one we got was insanely good. These burgers are filled to the brim with sauce and protein. We got the tofu burgers that had 3 or 4 ginormous pieces of tofu in each. It was incredibly messy to eat but tasted amazing.
It was totally worth the hype. I had the holier than thou burger (tempura tofu), which they were able to make vegan. The other option that can be made vegan is the falafel burger. The texture of the tofu was literal perfection, crispy on the outside yet silky smooth inside. The bun was also absolutely incredible, I don't know how they do it but these burgers really are just ridiculously good. I came around 4pm and the line was shorter than usual, I waited less than half an hour in line, and my food came about 15 minutes after ordering. The line looks intimidating but it moves fairly quickly, and the burgers are definitely worth it!! read more
2 years ago
This pains me! It really pains me. Everyone built Fergburger up SO DANG MUCH to us, and it didn't quite live up to the hype. It's probably impossible to go to Queenstown without at least five unsolicited recommendations to go to Fergburger. It's an internationally famous burger spot that has risen to the top of tourist recommendations over the years. They have an incredible history, and their story is super cool - especially lifting up the midsize town of Queenstown. They do an incredible job moving through the insane life of customers that amass every day, start to finish. But for me? It was just a typical burger. MENU The menu focuses on burgers, with some alterate options like lamb burgers as well. They offer fries and shakes too. We stuck with the classic Fergburger and fries. SERVICE The ordering experience is 5 stars - the team is speedy with orders and clearly have a system. It's insane to see how many people are working on burger orders in the back. Highly recommend going on off-times (3-4pm for example) to beat the meal time rushes. AMBIANCE It's packed from sun up to sun down here, so you may be able to get seating, but have a plan B as well. It's loud and energetic inside, with a line usually wrapping down the street. FOOD The burger was good! It really was. It's big and juicy and the toppings taste fresh. But for me, there wasn't any special sauce or technique that made it super unique. It was just a large well prepared burger. In fact, probably the best part is the bun - fresh baked in their bakery (review coming on Fergbaker next door). I opted for a gluten free bun, but had a bite of my partner's real bun and can confirm that's a must. We tried it twice while here to make sure we weren't missing a memo. Maybe we've just had too many amazing burgers in our life? It's a good, filling burger but not quite sure the hype matches the flavor. read more
There was a long line so I decided to give the burger a shot. It was a good burger. Nothing too special. Seating for dining there is quite rough since demand is just too high for the little bit of seating that was available. The staff worked very hard to get orders and food to everyone efficiently so it's a 4 star for me. read more
5 months ago
2 years ago
Honestly not sure what the big hype was... Maybe there's no decent burger joint around? I got the original Ferg burger which was a fresh patty and bun with typical veggies and WHOLE two tablespoons (I guess) of bbq sauce. I guess I wasn't expecting my burger to be soggy (I ate it 5 min after I got it cause I had to walk to find somewhere to sit). And it was just plain sweet. Pass for me. Not worth the hour line we were in read more
Fergburger Our first night in Queenstown, New Zealand, settled into our airbnb, walked down to the town and all six of us are hungry and ready to eat after a full day of traveling. Was not able to receive Yelp so we Googled popular eats and the majority wanted pizza. As we were walking to the pizza restaurant we walked by Fergburger and there were alot of people and it was after 9pm, we find the pizza restaurant and they closed earlier than the posted time, their loss because we were hungry. As all 6 of us were deciding where to eat, I mentioned Fergburger since we knew it was open and there were alot of people there, plus we knew how to get there. We waited in line, ordered our burgers and when our number was called, we went to pick up the order, but had to sit at 3 different tables since it was so busy. The burgers did not disappoint, large delicious burger hit the spot. In fact as we were waiting for our order, we had to get tables as people were leaving, but a few locals were telling us in the day time the line stretches out a block or sometimes 2 blocks, others were saying that they fly in from the North New Zealand Island just to eat at the restaurant. Another group said the restaurant is world renown. Fergburger Delux prime NZ beef, lettuce, tomato, red onion and tomatoes relish. Good size burger patty, juicy and delicious. When in Queenstown, this is a must read more
Heard a lot about this place for years and finally got the opportunity to stop by. When we arrived the line was down the block but it only took us 10 minutes to make an order. While you wait you can drink a beer( inside or underneath the awning only). You can even get a gelato next door at.... Yup Fergs . There is lik Brb, let me eat this burger. I ordered the Mr. Big Stuff. 3/4 lb big boy. Well it was a good burger. I would not put it in my top 5 but maybe top 10. It was very filling and I appreciated that as I was super hungry. The sesame seed bun was delicious along with the toppings. The burger patties themselves kinda threw me off. I couldn't put my finger on it but it was a bit overcooked. It's hard to judge burgers but if there was a 5 guys around the corner these guys would have serious competition. I am glad that I tried it. I am also glad that the line was very short and I didn't have to wait that long. I would say, give it a try if you're in town, don't wait in a super long line for it though. read more
I saw a lot of hype surrounding Fergburger before I went to New Zealand and was ready for one of the most amazing burgers ever - especially with options like a lamb burger and a venison burger. First things first, if you see a super-long line going to Fergburger, don't sweat it. The line moves and you'll have your order in before you know it. Wait times to get your food after ordering aren't all that egregious, either. Now, as for the food, itself, it's fine. Nothing amazing. It's probably not going to be better than whatever your favorite burger is back at home in a sit-down restaurant, but it will most likely be better than whatever your favorite fast food burger is. That's not something that I would go out of my way for the way you have to for Fergburger, but if that's for you, then give Fergburger a try. read more
11 months ago
Had SouthernSwine burger and calamari fries. It was good. We went during lunch so the wait wasn't too long and we found a seat right outside the entrance. It is a very busy area so, it really is fast food eating. read more
We've had multiple people recommend Fergburger. It's the place to go. There is always a long line waiting to order. A crowd forms outside waiting for their orders. The order numbers are posted on a monitor display outside. Once ready, you go to the counter to retrieve it. We ordered a Ferg Deluxe: NZ beef, steaky bacon, cheddar, dill pickle, lettuce, tomato, red onion, aioli, and tomato relish. The burger looked impressive--bulky and tall. All the ingredients were fresh; the taste was average. The bun to meat ratio wasn't quite right. I also wasn't able to taste the beef. Maybe there was too much going on. The patty was thick but I think a better charbroil would've enhanced the taste. The fries were fresh potatoes. They had a good exterior. Those usually are soggy but wasn't so here. I enjoyed these more than the burger. Overall, it's a bit overrated. With the freshness and everything, it had so much more potential. Service was friendly and efficient. While waiting or after the burger, their extended business were next door. There was a bakery next door with sandwiches and some baked goods, Mrs Ferg with gelato and coffee, and a bar. They've got the marketing and cross-selling down! read more
1 year ago
Worth the hype and allergy friendly!! Got the regular ferg burger without cheese and it was amazing. Probably the best burger I've had. There was a Line put the door but it's normal for how popular it is and moved pretty quick. read more
Fun vibe to see what the fuss is about, the staff are all very nice and there's fun music. You can grab and go to eat by the lake which is gorgeous. The burgers themselves are good but not anything crazy. I liked the bun and things were fresh though! Big menu with something for everyone, I can see why it's popular and glad I tried it, but wouldn't necessarily go out of my way if queenstown wasn't already on my itinerary. read more
7 months ago
1 year ago
CNN considers this the best burger in the world, and it is a phenomenal burger. They have long lines and they are smart enough to have a bar, bakery, and dessert all next to each other. The burgers are really big and the food is good. The seating area is difficult because it is always so popular the seats are often full. Because of their hours, you may be able to go during non-peak hours that have fewer lines. read more
Who can visit Queenstown without a Ferburger? We cannot pass on this iconic burger The Fergburger is the restaurant's classic burger with New Zealand beef, lettuce, tomato, red onion, aioli, tomato relish and buns Yes, if time permits have the experience read more
On my last full day in Queenstown, I knew I had to go to Fergburger. I went in the morning since I knew there wouldn't be a line then. I got the Morning Glory breakfast sandwich. It was huge! It came with bacon, eggs, a hash brown, beetroot, and more. And it was delicious! Even though there were so many differences ingredients, they all had a place in that sandwich. And I could also taste them individually. The order process is easy. You place your order, find you number on the receipt, and wait for it to show up on their many screens. Once your number is on the screen, you go inside to pick it up. I opted to dine in and I ate outside under the heat lamps. As stated earlier, the lines to get a burger can get ridiculously long. My tour leader said seeing how long the line is at Fergburger is a good indicator on how busy Queenstown is. This is one of those places you have to go to because it's an institution. I enjoyed my breakfast sandwich and I'd like to come back to try one of their chicken sandwiches. read more
Fergburger or Fergys as the locals affectionately call it is an institution. No matter what you did in the day to work up an appetite Fergys serves the need and does it well. Yes there appears to always be a line and that's ok. Fergys is fast, but not fast food. They have picnic tables outside and not too much seating, but people eat on benches or take it to go. They have multiple kinds of meats. We had onion rings and a tropical pig, it was like a teriyaki burger. read more
Had to check out the Ferg for burgers and brave the line based on locals recommendations. Yes, these burgers are very, very good. The meat is seasoned perfectly, they are char grilled to perfection & the brioche buns are fresh and tasty from their bakery next door. Mine was accompanied by lettuce, tomato jam & red onion & an herbed aioli. My only regret is that I ordered the double beef patties with cheese. It was massive and I highly recommend sharing it with a fellow burger lover. There are many varieties of burgers available as well crispy fries and onion rings. Beers , wines and sodas are available as well. It's super busy and I'm amazed at how efficient they are at getting orders out. Try to snag a table to enjoy your burger otherwise you can take it away. Overall, a must when in Q-town! read more
Not sure what all the hype is about! Ordered the original Fergburger and I'll have to say it's not even in my top five burgers. Flavor was OK burger was dry and the bun is not great. Would not go back! And certainly wouldn't wait an hour! We did get there early, so there was no wait. which was good. Very disappointing! read more
10 months ago
2 years ago
I was in Qtown, NZ at the end of April 2024. There is always a line snaking out front on the sidewalk because their burgers and meat pies are INCREDIBLE and a GOOD VALUE. The Double Ferg burger w/Cheddar Cheese was 20 NZD. The Venison & Mushroom Pot pie was 8 NZD. Everything was served up quickly and piping hot. The line can be long, but it moves quickly. I recommend Ferg's when you just want a simple lunch or dinner in Qtown. read more
2 years ago
Iconic tourist spot. I wouldn't say it's worth waiting an hour for. End of the day, it's a decent standard burger. If you walk by and the wait is very short, then yes I would say hop on the queue and order one to go. You can also call them in advance to place a pickup order. The food itself took around 30 mins to prepare after placing our order when we went. The burgers themselves are hefty and massive. I appreciate the amount of lettuce in the burger. If you are a small eater, I suggest splitting the burger with a friend. read more
2 years ago
Had to try out the infamous Fergburger while in town. They have a wide variety of burgers here that all sound pretty good. There are some very unique combinations. I just got a regular burger and my cousin got the one with Brie. I would suggest trying something outside of the box (unlike me), because mine was lacking in flavor and was just pretty basic. Overall, a good burger. Very fresh and they were also extremely large! read more
2 years ago
After you taste it and see the price, you will know immediately why the line is ALWAYS so long. It is definitely worth the wait. I am a vegetarian. The burger made with crispy tofu is the best vegetarian burger I've ever had everywhere. SO good read more
Not sure what the hype about this burger spot is - best burger you may have in your life? Definitely not. I ordered the regular Fergburger with blue cheese and fries with the wasabi mayo. My burger was overcooked and dry and there was no blue cheese that I paid for. I was lucky to get a seat at the counter to eat, and as I was waiting I watched the cooks. Some of the burgers sat on the grill for way too long - probably why my burger was dry! Waiting 30-40 minutes for this burger was not worth the hype; I'm sure you could find a better burger elsewhere. read more
2 years ago
Fergburger is a revelation. I read about this in the New Zealand Guidebook. Then was told about it by the driver. So we made our way over to check the checkbox. The line was out the door, so we had to go up a few stores to get to the back of the line. The stores were: Ferg Gelatto and Ferg Bakery. They literally have that part of town cornered. We ordered: Fergberger, Codfather, Bombay Chicken and Spring Chicken. Every bite was an enlightenment. That memories of all burgers faded, and the one true burger, as it should have been all along was here before you. The Cod was the same way. The way Fergburger can do so many sandwiches so well is a testament to why the crowds are always mobbing this place. I will be eating here tomorrow as well. read more
Famous restaurant but the line moved quickly and our food was ready in a few minutes to take back to our hotel. We ordered Ferg burgers with cheese, onion rings, fries, and ginger beer. They also gave me extra tomato sauce (ketchup) and aioli (mayonnaise). Yummy! read more
1 year ago
Definitely worth all the hype! It was great food, and didn't have to stand in line at 9pm for a late night dinner. Their place is a bit cramped, I would suggest to take the food to-go to another location. read more
The burgers here are okay, definitely not worth the 2hour wait in line. They did have a lot of meat in the burger which I liked but other than that it was mid. The service is great though they gave out umbrellas on a rainy day! The environment is also clean and nice! read more
What a solid spot. This place has good burgers, good fries, and awesome shakes. What more could you ask for? This burger can go up against any burger from back in America (where burgers are plentiful), and easily hold its own. The portions are good, and you don't feel ripped off. There's a lot of hype around this place that might make you stray to some of the more unique items on this menu, but I'd suggest sticking with the burger. You cannot go wrong. Friendly staff and a few tables inside, and if you are lucky enough to get a seat, the vibe in there is great! read more
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