6/6/23 This review is for the Chateau Residences. The staff…read moreare very professional. The lobby is beautiful with a lovely fragrance. I attended an event at the Penthouse. The views up there were magnificent. I didn't get to check out the pool because it was raining heavily. I would return, given the opportunity.

Outstanding customer service. Beautiful location. I simply walked in told the sales rep what I…read morewanted, asked for it to be gift wrapped, and 10 minutes later I was on my way. Simple. Smooth and easy process.

Madison is my go to girl when I'm in need of a new outfit! She is so friendly and gives amazing…read moreservice. When I walk in, she picks out multiple pieces for me to try on and she knows exactly what will look good on my body type and what my vibe is. It's hard not to buy everything she chooses for me as everything is so stylish and compliments me so well! Jessie is my spot when I'm in need of a new swimsuit, a dress for a night out, a cute cozy set, or even business casual for my day to day wear! You need to stop in... doesn't hurt to look ;)

Item arrived moldy. Seller only offered to pay for dry cleaning and ignored my request for return…read moreand refund. Unacceptable service - do not recommend.

This store is nicely put together. All the displays are neat and interesting. They have lots of…read moredrsignet brands, some I have never heard of. They also have lots of eager associates willing to help you find whatever you need. I wanted to try on two items but they did not have my size for either. Their selection of sizing could definitely be improved. A lot of their sale items are "Final.Sale" so that is worth taking note of. They are located at the West end of the Merrick Park Shops. Basically at the other end of the mall from Nordstrom. There is street parking near Neiman's.

I bought a pair of Chanel shoes that cost me a lot of money. After ONE time of wearing them the…read moreheels started peeling off. I had requested I get another pair. Instead, they are sending them out to be repaired. This is unacceptable to me. The shoes are obviously defective. I am a loyal customer to this store. I would have expected a better response. I had the shoes for only 3 days before I wore them. Now, I am going out of the country for 3 weeks. So, I will not be able to return them if they do not come out right from the shoe repair. I am truly disappointed in the manner in which they are handling my case.

Ann Taylor is a great place for petite people to shop. I love how the dresses fit without making me…read morefeel like I'm wearing a big bag. I've bought dress pants that have lasted and lasted from here as,well as pretty blouses that are trendy for work. They also sell shoes and jewelry. I tried on a few blouses and a dress. I had just seen the same style and color dress at another store that didn't have my size. The staff were super kind in ordering it for me online. To boost, there was no delivery fee. I'm excited to get the new dress in the mail. I'm always smiling when I leave Ann Taylor. .

Lily, Tati & Beatriz we're the ladies who helped me today!!! Exceptional customer service…read more Helpful, enthusiastic and a pleasure to have in the store!!!! Great product, great sale and an awesome place to be on a rainy day!!!!

This was my first Prada bag purchase! The customer service here was really great, I'm so happy that…read morewe got greeted as soon as we open the door and the associate was able to give us so many suggestions even though I kinda knew what I wanted going in there, but she was able to let me try a whole bunch of things, colors, designs, etc. She even had me walk out with a cute little bag chain for my bag. I was so excited! She offered tea, coffees and champagne, which was super nice even without the purchase Great location as well!

The designs are amazing. Prices are sky high. Some of the staff are friendly and helpful. Many are…read morepretentious and more annoying than courteous n

If you're visiting CHANEL, ask for Lenuta. She went above and beyond to help me find exactly what I…read morewas looking for and never gave up until we found the perfect match. I absolutely love the Le Lift Crème Riche, and thanks to her, I'll always remember the best way to apply my mascara too, My eyelashes looked like Bambi Disney. Her patience, elegance, and genuine care made my experience unforgettable. You'll be in the best hands

Be careful when you buy sunglasses from here I purchased sunglasses less than two years ago and the…read moreplastic was peeling off dropped it off for Repair. They told me they can repair it. Wait a few weeks receive my sunglasses they never repair them. They said that the parts no longer exist. Sorry we cannot do anything about it. I requested a credit they said no we cannot give you a credit cause you don't have the receipt. This is terrible service for customers. Credit will be minimum my sunglasses have no scratches at all very well taken care of. This is not aware in tear. This is a manufacturer issue. The least they could've done is give me a credit towards new glasses never purchasing sunglasses again and I will be returning my other ones.

We came for a specific bag. Roxanne was the only one to acknowledge us even though there were…read moremultiple staff present. She was knowledgeable and helpful. The price was roughly $300 but the quality was worth it.

Great customer service!! More than one person helped me and my husband with shopping. Definitely…read moreworth the in store experience.

Bernese was extremely friendly and helpful! The service from her was very attentive and got me in…read moreand out of the store quickly during the holiday season! Great location, very stocked and organized.

Daughter bought two pairs of jeans at this store. The customer service was excellent and the…read moreemployees were friendly and helpful. Thumbs up!