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    SEPHORA

    3.2 (27 reviews)
    Open 11:00 am - 9:00 pm
    Updated 1 month ago

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    Overcharged for ITEMS

    I went into Sephora local located at the Brickell City Center, May 31st around 5 PM and I bought some Burberry perfume and it was priced at $85. When I went to the register and checked out after double checking my receipt, I realized that I was OVERCHARGED for the perfume & also overcharged for the toner that I purchased as well. After bringing this to their attention, cashier adjusted the price, and I asked her who she be notifying the customers that obviously there are some overpriced items in the store but she said " obviously not " . Her attitude towards the inconvenience was very rude and appalling. I get it that mistakes do happen but CHANGING THE PRICES IN THE SYSTEM BUT NOT ON THE LABLES IS A CARELESS MISTAKE.

    Alexa C.

    I love coming to BCC for dining and entertainment so it's no mystery why I visited Sephora on my latest trip here. I mean, this place is pretty entertaining if you ask me. Inside these doors is a plethora of makeup and beauty products including fragrances and skincare while still offering dental and hair care lines as well. It's basically a playground but with beauty products and so I came to dabble with a mascara purchase which did me well. The staff welcome you at the entrance which is super helpful when you're walking in with questions or in need of guidance. The good thing is everyone knows what they're doing so you're in good hands no matter what direction you end up in. There's a rewards system set up for frequent visitors offering perks and coupons redeemable towards future purchases which is always super clutch. I love the maze like aisles here with loads of options on so many beauty items. Like, who doesn't wanna be cute?! There's something for everyone here and that what makes Sephora so special.

    Lancôme Paris Makeup
    Jack W.

    Had everything in stock unlike other Sephora stores I've visited. I was able to try on everything and found the best shades for me. Bought a few things and it was a great experience overall! (gf review lol)

    Hair Vitamins
    G Q.

    I have been purchasing at this location since day 1 (I live in Brickell) and I never had an uncomfortable issue until today. I came in today 6/26/21 to get my hair vitamins as usual and when I proceeded to pay for them I asked "WENDY" for samples as they usually provide. WENDY told me "we don't have any samples" and when she replied I asked her what was her name and after getting her name, miraculously she said "oh I found samples". How convenient that she tries to hide the samples that are for us "loyal clients" but after asking her name the samples showed up. What a coincidence! Ha!‍‍‍‍

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    8 years ago

    Siso is the best! Make sure he is the one that helps you :) he helped me out so much and made me love Sephora even more.

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    Review Highlights - SEPHORA

    Christina did my eyes and Johevis did my face makeup.

    Mentioned in 2 reviews

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Tel: 561-659-6662

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    Babalu Miami - Babalu Miami
1121 Lincoln Road
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    Babalu Miami 1121 Lincoln Road Miami Beach, FL 33139 Tel: 305 538 0777

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    SEPHORA - cosmetics - Updated May 2026

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