Great customer service! Jackie is the best stylist ever and the whole store has some much…read moreselection! I was shopping for my finance and I will definitely back. Best store in miami!

I love the mood and ambiance of the store it is welcoming. It's in a great location next to the 1…read moreHotel South Beach and walking distance from the beach. The staff is helpful and customer service is top notch. It feels like I have my own personal stylist. Thank you for one of the best shopping experiences in Miami.

Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

They have very cute outfits however the service does not match the prices. Be careful when ordering…read morean outfit, must likely you will receive the wrong item and if you want to return it, they will force you to get store credit.

Well to start I drove from the Brickell location to the Lincoln Road location for a button down…read moreshirt that I needed in a size medium. I went to the Lincoln road location got the button down shirt that I wanted. Then had to wait at the counter because nobody was working the register. It was quite frustrating because there were several people working but nobody acknowledged that I was waiting at the counter. Then surprise surprise. I get home and the sensor was not removed. So now I get to go back and have the sensor removed. I truly do not understand how hard it is to remove the sensor. Not happy about this experience.

I never bought anything at Lulu until today. I have enough workout clothes (that do not get used…read moreenough ;) ) so I found out they sell sneakers. I sort of needed a new pair. Also, not used enough. Anyhow, I tried on a really attractive pair. I felt like I was walking on air. I guess they started selling shoes recently because I know they did not maybe 6 months ago. Lululemon offers a 30 day no questions asked return policy. You can run and walk in them as much as you want. I bet no one returns them. They are the best sneakers I have ever worn. I even wore them the rest of the night walking around South Beach.

I accidentally got hit in the head by a club sign and everyone was super nice and made sure I was…read moreokay like literally 4 security guards came up to me even tho it barely tapped me. They are on top it.

I rarely leave negative reviews, but this experience was frustrating from start to finish…read more My friend arrived looking absolutely stunning--beautiful dress, well put together, and appropriately dressed for a nightclub. The staff refused to let her in because of her shoes and made her go all the way home to change into high heels. We did that, came back, and then watched other guests enter wearing outfits that clearly didn't meet the same standard. The dress code was enforced inconsistently, which made the whole situation feel arbitrary and unfair. To make matters worse, when I politely asked a staff member about the policy and requested his name so I could provide feedback, he refused to identify himself and was dismissive and rude. That level of unprofessionalism only made an already disappointing experience worse. After all of that, we finally got inside--and it wasn't even worth it. The atmosphere was underwhelming, the service left a lot to be desired, and the entire night was a disappointment. Management should seriously review how the door staff treats customers and ensure the dress code is enforced consistently and respectfully. We won't be coming back.

Wow! Absolutely beautiful! The service was very…read moreprofessional. Our main dishes took an awfully long time - they sent champagne to the table as an apology. I ordered the raviolis. They were perfectly done. My husband has the lobster pasta and said it was perfect. The atmosphere is magical and you can't help but not talk because you do not want to miss a thing. It's a definite "must visit"

Beautiful place, good food,nice prices Excellent service…read more I enjoy all moments!!!!

Brandy Melville on Lincoln Road isn't the easiest place to spot--but if you know, you know! Once…read moreyou find it, it feels like a hidden gem. They have adorable, trendy clothes for young adults--think shorts, tops, accessories, sweaters, sweatpants, and more--all at really reasonable prices. The atmosphere is fun and always feels festive, especially with the twinkling little lights that give the space such a cozy, cool vibe. Whether you're just browsing or looking for a specific outfit, it's always fun to see what they have in stock. Definitely worth a stop if you're shopping along Lincoln Road!

Cheap crap with American name on it. No mirrors no refund police just a lottery scam.read more

Don't ever work with Ping. Worse customer service ever. She sold me shoes, belt and sunglasses and…read morewouldn't answer my phone call after I needed to make a quick easy return. PING is the worse !!!!!! Chanel stay away !!!!!!!!! Horrible service

Didn't personally get the opportunity to be let down in person, but they managed to do it via long…read moredistance. I bought a pair of shoes online and had the money taken out of my account. I set up an account online to view the order status and it had stayed pending for a few days. Well today I received an email stating that there was a technical error and the shoes were sold out, despite the fact it let me buy them. All they offered for the inconvenience was a lousy 10% off coupon. Absolutely horrible experience and now I am left with a 10% off coupon to a store I will never do business with again and a wait of 3-5 days to receive my money back. Update: I still have not received my refund, and they are blaming my bank. Common thieves dressed up as an "upscale" "trendy" department store. I bet the Soho Scammer shops here, that's more their type of customer.

This is a little hidden gem of swimsuits. I normally go in for their classic cut which comes in all…read moresorts of colors. They have a lot of other cute bikinis and one pieces too.

Horrible business, I went in to exchange my bathing suit the day after I bought it because I bought…read morethe wrong size. This old employee started talking bad about me to another employee just because I wanted an exchange telling her to double check it's clean when she already checked. Disgusting business. Do not go.