I was looking to install a wooden privacy fence in my backyard. I called another company but never heard back, next on my list was Femar Fence. I filled out the online form on their website, and they emailed me back within 24-48 hours, so I appreciated their quick responsiveness.
They came out, took measurements, and gave me a quote (one price for material&labor), but never sent me a written proposal (I think they forgot). We communicated via email, and I asked to see pictures of different types of wooden privacy fences, which they sent me pictures of and helped me make my decision for board on board. I also asked them to add another side, which wasn't in the original plan, and they acknowledged the change request.
They came the following week, a day earlier than expected. They had power tools and needed an outlet, but our house doesn't have any exterior outlets, so we had an extension cord connected to an indoor outlet.
There were two men doing the job and they completed it in 4 hours! We love our new privacy fence! I think it helped that we were there in person to ensure everything was how we wanted it to be.
Payment: the quote didn't include taxes, FYI. Also if you want to pay by credit card, they have an online payment system on their website, which would force you to pay a 3% credit card fee on top of the total. I was like hell no, and asked if I could pay by check instead. They do accept checks. read more