More like a five and ten cent level store. Good for a quick drop-in for a box of nails, or a paint…read morebucket, but not a real hardware store as compared to Lowe's or Home Depot. Also, the boy who sits by the key cutting section doesn't understand tools or product specification requirements. Wouldn't recommend for real hardware or tool needs.

Dave is Awesome! He's always got a solution and the perfect tool for what I need to get the job…read moredone!

It's always a pleasure to find a hardware store where the staff provides service. I went in search…read moreof a few nuts and washers and not wanting to buy a box of each. I spent $0.95 on exactly what I needed.

This is a large hardware store filled with lots of useful items, but the extremely friendly &…read morehelpful employees are what makes shopping here a pleasure. I can find what I want in a fraction of the time it takes in Lowe's or Home Depot. Plenty of parking.

My Husband and I were shopping around local businesses looking for flooring options for our hall…read moreand living room. We wanted to get rid of the carpet that was down (Contractors choice - home 5 years old) and were unsure if we wanted replacement carpet or some other type of flooring. The options too many to list. We stopped at Lowes and the Pergo flooring was an immediate "I like that". We then spotted a design of the flooring and made our choice. I cannot think of or mention anything negative about the flooring department. The salesman mentioned a measurer needed to come to my home for a price of $35.00 but that cost would come off the total price within 1 year of purchase. Lowes was then notified by the measurer of how much material was needed. My husband and I returned to the store to finalize the pattern and underlayment. We mentioned that there was carpet currently on the floor and for an additional price the installers could rip it out. We decided to rip it out ourselves. We were notified the flooring would take approximately 3 weeks to come in. (That was fine - no rush was needed). The salesman then added if we wanted the flooring delivered to our home there was an additional fee. We chose to rent a Lowes truck for 1 hour. the store employee helped load the truck. We were contacted within a week about installation and make an appointment for this. We were cautious about store hired installers having had a negative experience with Home Depot installers in NJ. Once again I have NO complaints! Four men came for the installation (1 a foreman) the job was completed with 6 hours. When they left they removed the old carpet we ripped up. They cleaned up afterwards, except for my new floor you could tell no one had been there. Excellent Service, Professional, Caring...really looking forward to working with them again!

Ordered a refrigerator, set up the delivery, took a day off and they never showed up. The delivery…read morewindow was Tuesday 9:30-1:30 and I got a voicemail at 12:30 that the refrigerator wasn't on the delivery truck. They would deliver it Wednesday! I had to call the store and change the date because I work! I took Thursday off. They delivered the refrigerator and were on time but the delivery guy told me he couldn't change the side that the door opened on because then it wouldn't work right and said 95% of the refrigerators that they change the doors on are returned. (BS)Then I found a chip on the paint on the refrigerator door! I've been calling the store and have been dealing with the AI operator and have been on hold for a total of 2 1/2 hours just today! Now I'm going to have to DRIVE 20 miles to the store to get customer service. DO NOT BUY APPLIANCES AT LOWES!!! I'm going to return this and although I'm boycotting Home Depot, I'll buy one there. They can't be this bad!

I love this store. You can find anything you are looking for big or small…read more Very reasonably priced. Clean and organized. The best customer service. They are always friendly and helpful. They even gave me a list of local handymen to help with my projects. Every time I go I find something great. Easy parking If I ask if they have something they always take me right to it. You can even order online and often I find coupons online. Give them a try. Feels great to buy local.

Really unique hardware store! You really wouldn't think so by the look outside of the place,…read morehowever they are really unique. If you are looking for designer hardware, this is the place to go! It is frankly a gem that I wish I had visited sooner. You can practically describe the type of hardware that you are looking for & they can pull it right up or tell you it is no longer being manufactured. The service and expertise is unprecedented & is world class. I hope you enjoy this true gem of Dover, DE!!!!

Great customer service. Knowledge and plenty of products to choose from. . Prices are competitive…read moreand nice sales

I love Gardners they have a very large selection and a home town feel. I have been going there…read moresince I purchased my house in SIC in 2022 for my renovation projects which keep on going. lol

Helpful staff. Usually have what I need. A go to for basic stuff u don't need to use often. Decent…read morereturn policy.

Never had a problem with this store. Always had what I needed and was treated fine, I guess I don't…read moreexpect to be treated like my sh** don't stink. Last few times Abby waited on me, super pleasant!

Needed sliding door screen replaced. Very quick turnaround…read moreand reasonably priced. Can't ask for better service.

Amazing hardware store. Everything you need is there. Hardware, gardening, paint, housewares,…read moregrills, holiday decor

Sara es excelente. Ella tuvo la amabilidad de tomarse el tiempo de buscar en Google Translate para…read morehablar conmigo y ayudarme. No mucha gente hace eso, especialmente aquí. Nadie más pasó por el problema.

The staff at JBK is the best. They are always extremely helpful and if they don't know the answer…read moreto a question I throw out at them, they find someone who does. (And believe me I can throw out some odd questions that would make an engineer scratch his head and walk away!) In fact on one instance I wanted to build a strange contraption that I didn't have a name for and one of their staff figured out what in the world I was talking about, helped me find the pieces to put it together and even gave me some tips to make it work better. Now that's what I call service! Try getting that in a big store....don't think so!

The place has good parking, even though the handicap parking is far from the front door. The…read moreservice is excellent. Someone always asks if the can help and actually walk you to the area of the store to find what you came in for. Often, they will also prepare your order for you to take to the cashier to pay. The cashier always asks if you have their rewards program or if you want to sign up for one. If you have heavy things to take out to your car, someone offers to help. I will go back here whenever I need something from a hardware store.

I'm currently building out a van for permanent living situation. . . . these folks have saved my…read moretail numerous times. Plenty of help in the store to assist you in locating what you need. . . . and I'm in there close to daily these days. . . today's venture was for less than $1.00 worth of hardware (screw department) and the guy stayed past when his shift was over to assist me. . . much appreciated. . . in past years, an employee really helped me in replacing the rear tail light on my vehicle when the lens was smashed. . . I tipped him for spending about 1/2 hour of his time for a $2.00 purchase. .