Great customer service. Knowledge and plenty of products to choose from. . Prices are competitive and nice sales

I love Gardners they have a very large selection and a home town feel. I have been going there since I purchased my house in SIC in 2022 for my renovation projects which keep on going. lol read more

Would have been 5 stars but here is why. Been coming here for about 10 years. Always found what I needed. Albeit priced higher than usual but you are at the shore. I get the price difference. Today I was in and heard 3 employees talking about how bad the customers are. I can't be entirely sure but I think they were talking about people from the local campgrounds. We all know how the locals feel about the campgrounds. I say suck it up since our money keeps your businesses open. For the locals, we keep the taxes paid so the roads are nice and the cities can run. Not quite sure how the owner would feel hearing his employees speak ill of the people who keep the doors open and the lights on. It's sure isn't gonna happen October through March. read more

Just moved to the area and this place is a great asset to the area. They have all the things that you need for most big and small jobs and I've found the staff to be very helpful and knowledgeable. Home Depot and Lowe's put pretty much all hardware stores out if business where I used to live. I can't even describe how much nicer it has a to shop in a regular hardware store with helpful people. Highly recommend. read more

I spend a lot of money there every year getting the house ready for the season. This year, went there to get a fitting for a dishwasher, got there a few minutes before they closed. I knew where to look since I am there often. Could not locate the exact fitting, then the lights go out. We yelled and someone came to help locate the exact part, since it was hard to see in the dark. No big deal. A few weeks later I needed 4 hose clamps, got there right at closing and a customer just walked out as I pulled up. I got out and the door was locked, I knocked and a young man shook his head "no". I tried to motion I needed 4 little clamps, again he shook his head in a negative manner. I threw up my hands in disgust and walked away. The little punk comes out and has some snide, sarcastic remarks. I left and won't be back. As I was leaving another customer was at the side door knocking. I drove past him and I said they won't let you in. He said his wife called for a very small item and it would be at the counter when he got there. I understand closing time, but when a customer arrives at that time for a very specific item, to the store employees should just ask them what they need, it's not like a department or grocery store where you could browse for a hour, then I could see not letting someone in.,....I get that. But when you have 2 customers who know exactly what they needed, not to mention the part was waiting for him at the counter, there is no excuse for such bad customer service. I started another project, and instead of running to Gardner true value, I made a list and made the 15 minute drive to home Depot. Spent just about,$200 there that I would have spent at true value. I don't mind spending a few extra bucks at a small business rather than giving it to a big box stores, but Gardner's True Value has lost my business for good. They also lost my neighbors business after I told them of my experiences there. I would not have been so angry if it didn't happen twice and the employee coming out and being a snot nose punk. BTW, he was 18-20 year old male brown hair, about 5'-10" tall, working the closing shift on Saturday, July 1 read more

Gardner's hardware store has just about everything you need for household repairs They have propane refill available Also beach supplies you may need Staff is always helpful and friendly Store is very organized and clean read more

Was reading through some of the negative comments and felt compelled to leave a 5 star rating since my husband and I have only ever had the best experiences at this store. We've been in at least 10 times to prepare our house for the season and each time we are kindly greeted, offered knowledgeable support and assistance with pleasure. They have held items for us when we called in advance, readily offered advice on ways to save money on projects and even helped us to carry heavy items to the car after checking out. I am happy to give Amazon a break and support local businesses when I am guaranteed service like that at Gardner. Plus the beer and liquor store is across the street so I usually hit two birds with one stone read more

This place has everything. It's conveniently located and has ample parking. I'm usually here about 10 time during the summer season for different things we need for the house and I've always found exactly what I needed. read more

Went in with 80 year old plumbing hardware - a young man working there had a complete assembly and solution with a newly threaded pipe in less than an hour. At no point did he or anyone make fun of the fact that I didn't know it was brass and not copper.... or that I was way over my head. They saved the day and my parents' hot water. read more

Always helpful and very friendly. I go here a few times a month usually for some small hardware item. The staff is always willing to help and are extremely nice in the process. It's not like going into one of those big chain hardware superstores where you can't find a single person to help. From matching a paint color to finding a fitting for my ice maker they seem to be helpful in every home repair need. I love coming here and would much rather support this business then those big stores any day. read more

they have it all. very convient and reliable. to the idiot who cried about not being able to get served when you showed late get there earlier next time. I worked retail and the same people came after closing all the time and once you help them they'll keep coming late. Great hardware store read more