There's a strong sense of racial bias in that place it honestly feels like stepping into a racist…read moretown in the rural South. The staff is entirely white, and the forced smiles don't hide their underlying fears, stereotypes, and prejudice. Not one person of color works there and I find that alarming..I've been followed and watched from a distance while shopping, which is uncomfortable enough. But what really sealed it for me was at the register when the cashier only checked my money to see if it was real. That was the final straw. I only went there because they have the item that i need for a good price, but I'm NEVER shopping there again.

Nice place always neat and clean. Little expensive but I guess that's to make up for the theft…read morethey probably deal with being located in this area... Nice quiet guy Freddy who works in the back always says hello and asks if any help needed with anything. Appreciate his kindness. I also love looking for stuff there, sometimes I stay too long because I want to shop for more to make senseless home repairs. They sell decent single led window candles and lights around Christmas. Birdseed seems to be better prices in the warmer seasons. More sales. Higher in the colder weather I've noticed this last year. Nice place. Next on my list is to maybe buy a trash picker-upper tool. Just to help clean up the neighborhood block around here in the Township.

My first issue with this location is that they are insulting. The only person willing to help me…read morewas the heavy set white man. AMAZING HUMAN!!!! The only thing I needed was a periscope for my dryer. Online stated that they were in stock. The geriatric Gentleman at the keys must have had an extremely stressful night, as angry as he was. If you were going to watch me throughout the store, you could've assisted me with finding my item. When asked about another item I was completely ignored. Is it because I am a woman? Is it because I am of color? I went to another location and have an excellent customer service experience. (Brigantine/Ms. Shirley) Where she was able to look into her system and saw that they (Northfield) indeed had one in stock. She was wonderful enough to order me one to pick up at her location.

I pull up to Ace Hardware Monday June 1st with two men working outside the front door at 5pm. One…read moreolder man with a young assistant. I walk past them and open the door to go in and the rudely say where are you going? I of course say inside they rudely say we are closed. I say that's odd because there is a open sign above your head and the front door is open. They rudely say they are closed. Then I ask what are your hours and they sharply say they close at 4. Nice I Left pissed and I'm sure that corporate can handle them better that I would have. Terrible service from a local business that competes with the much more pleasant Lowe's and Home Depot.

I wish I could give it no stars. But it won't let me do that. I'm sorry they have to be open on…read moreSunday now. And I'm sorry they're the only place on the island to go to, but their customer service is completely horrible. They're unfriendly and knowledgeable and not nice.

When you call and ask if they stock something wouldn't you expect the salesperson to actually check…read moreto see if they did in fact have it?? He wouldn't get off his ass and out of his chair. So my husband and I made a useless trip there - not around the corner. And when we got there he still didn't want to get out of his chair !! But we can order it for you. No thanks. I'll order myself. Thanks for nothing dingas.

They have a wide selection in a small space. Prices are…read morehigher than off the island but you are paying for the extra convenience. Guys know their inventory and are helpful

Super knowledgeable, really friendly and always willing to help. Kind of old school- take their…read moretime to discuss your issue and see what they can do to help.

The staff was very helpful. They made our shopping experience pleasurable. Prices are comparable. I…read morewould definitely recommend shopping there!

Great local appliance part store. Gave them a call and the employee was very helpful. Recommend…read morethem for any kind of appliance part.

Envision the type of hardware stores, our fathers, and grandfathers frequented in the "old days",…read moreand you have R G S. This place is a real delight to shop at, you need few types of different windows screens, they have it. Everything that would be looking for in a hardware store you can find here, plus a large selection of items you don't normally find; a great assortment of wine, and beer making supplies, cast iron cookware, and a large assortment of canning supplies.

Always have what I need at great prices! Awesome home brewing supplies. Great people as well!read more

I no longer trust LaTorre based on the actions of the owner himself. This is a long story, but I…read morethink it will give you a bit of insight into this business. I have been using LaTorre for about 8-9 years to service my riding mowers. I had a TroyBilt Bronco mower, and now a Cub Cadet RZT riding mower and I used LaTorre because they were close, they would come to your house and pick up your mower, service it, drop it off once finished, and they did a pretty good job. Never had any problems with them. A little over a year ago they did the service as usual. I used it as normal, and when winter came I drained the gas, covered it, put it on a trickle and put it away. This past season, I took the mower out, started it up and used it, but noticed that my "low oil" indicator was flashing, and so I immediately turned around to put it back away until I could figure out what was wrong. The mower started to sputter, and then stopped. I could not start it back up and when I went to check the oil dipstick, there was none, and smoke was coming out. I also noticed that there was oil caked below the filter where I had to really look to see it. After checking, I found the oil filter was so loose that it was about to come off. I tightened the filter, put 2 qts of oil in it, but it still would not start. I did some research and then called LaTorre to have them check it out. I drove to the store, and told the gentlemen at the counter everything you read above. The guy I spoke with then went and spoke to someone who ended up being Victor LaTorre, the owner. I told him again what happened, and he told me that they "hand tighten" the filters, which I assume is normal, but I reiterated that his store is the only place that ever serviced my mowers. I dont touch it because I am not an expert, and I wanted him to know that someone didnt tighten it enough. He calls me back about a day later and says that they cannot break the engine free because it had seized up pretty badly. I asked what he could do to help since I felt like the filter coming loose was partially their fault. He said that he would get back to me as he would try to order a new engine if he could. I got a call back soon after and he told me that he could order me a "short block" which is just the main part of the engine that has the pistons, cylinders, etc. Victor told me it would cost $850 for it and that he would, and I quote, "eat the cost of labor". I agreed to this. (A member of my wifes family, who owns a landscaping company and used to fix mower engines even said 'he is marking up the cost of the block') Long story short, once the part was in and installed I went back to pick up the mower, and when I went to pay, the price was indeed $855 (tax added). The problem now, is that on the receipt, it showed that the cost for the part was actually $650, and also there was a cost for a new oil filter, and lo and behold, $168 for labor. Victor was there and so I asked him about it. He said, "We gave you a discount on the labor" (the sheet said that instead of charging me for 2.5hrs, I got charged for 1.75.) I said "this isn't what we agreed to", and he mumbled that he had to charge me for the cost of "shipping" of the short block, and that they should have marked the receipt better. I was getting pretty angry at this point, but I needed to mow my lawn and I am not the most confrontational person out there. If he had told me up front, "Look, its been a year, and I cant do anything for you" or "I am going to charge you for the cost of the shipping, and I will give you a discount on the labor, I would have been pissed, but at least I would have known where I stand. But instead, he lied to me. To save $200 on a part, he lost all the years of business I would have given him on oil changes, blade sharpening, etc for the next 10-20 years, as I have 2 acres of yard to mow and will always need mowers serviced. In summary, if you use LaTorre for your mower service, check your oil filter to make sure they tighten it right. If there is a problem, and Victor LaTorre makes you a promise, get it in writing because he lied to me, so he might just lie to you to.

Came here for some outdoor garden supplies. Didn't find what I needed but this is still a cool…read morehardware store. Some hard to find items. Good selection of cabinet hardware and bird. Love the Italian section in the back. Service was attentive. Came early in the morning before opening hour and they opened on time.

We are very happy with our new retractable rear deck awning from Liberty Awnings. From the start,…read moreCharles did a great job measuring and explaining the entire process. They offered a wide variety of fabric colors, and we went with a black frame, navy blue pin striped and remote controlled motor-driven system that looks sharp. The awning arrived right on time and was installed by a team of four highly skilled mechanics: Jim, Alex, Martin, and Mike. They were neat, clean, and took the time to explain the operation once they were finished. Excellent service and a great finished product!

I just had Liberty Door & Awning repair the broken brackets on my awning. The awning is 5 years old…read moreand was installed by previous owners of Miami Somers. The response to my request for was reasonable and the repair was done on a timely manner. The repair installers were courteous and efficient and were able to repair my awning on the first visit. I would recommend Liberty Door & Awning in the future.