There's a strong sense of racial bias in that place it honestly feels like stepping into a racist town in the rural South. The staff is entirely white, and the forced smiles don't hide their underlying fears, stereotypes, and prejudice. Not one person of color works there and I find that alarming..I've been followed and watched from a distance while shopping, which is uncomfortable enough. But what really sealed it for me was at the register when the cashier only checked my money to see if it was real. That was the final straw. I only went there because they have the item that i need for a good price, but I'm NEVER shopping there again. read more

Nice place always neat and clean. Little expensive but I guess that's to make up for the theft they probably deal with being located in this area... Nice quiet guy Freddy who works in the back always says hello and asks if any help needed with anything. Appreciate his kindness. I also love looking for stuff there, sometimes I stay too long because I want to shop for more to make senseless home repairs. They sell decent single led window candles and lights around Christmas. Birdseed seems to be better prices in the warmer seasons. More sales. Higher in the colder weather I've noticed this last year. Nice place. Next on my list is to maybe buy a trash picker-upper tool. Just to help clean up the neighborhood block around here in the Township. read more

Was treated really nice by a young man with brown hair, he was very respectful. I can however see how there are one or two bad seeds who work here. I was treated great by the one young man, but, another was treated like garbage by another at check out counter. Felt bad for dude, but, only the strong survive here. Lol, I didn't think he deserved to be treated the way was, oh well. My review is based on my experience and it was a very nice one, and I will be coming back once again. They had everything I needed. One thing before I go, please consider removing the rails in front of counter. It's so awkward to stand behind that stupid rail guard trying to talk to you guys. Thanks read more

Went the store to get keys made. Waited my turn then the fellow tells me he is going to lunch.stated he will have someone else help me. After waiting 10 minutes and no one showed up I went to the cashier and asked if she could have some one help me. Waited another 15 minutes and still no one showed to make the keys. I then left. Their service stinks and it's a wonder they are in business. read more

The prices at Ace are far better than the local hardware stores. But more importantly, the staff is incredibly knowledgeable. Everybody in the store can answer my questions and have a background in this type of work. I'm grateful to be able to ask for advice because I am not a handyman myself. read more

Great experience tonight. Helpful and friendly service. We lost track of the time; browsing after our urgent hardware need was met: 4 job specific screws Bob, our salesman, helped us [correctly, as it turned out] choose. He informed us the store had closed, but insisted we finish shopping before he locked up. Courteous and accommodating, all for a $1.50 sale. read more

It's a wonder this place stays in business. EVERY time I go there it's a bad experience. Useless people. Trying to pay is always difficult. DON'T GO to this dump. How many times do I have to sign up for your rewards card before I can finally use it??? Close this store and replace it with Lowes or Home Depot, please. read more