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Brigantine Ace Hardware

4.2 (15 reviews)
ModerateHardware Stores
Closed • 8:00 am - 7:00 pm

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1 year ago

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8 years ago

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5 years ago

Man who worked in there was extremely rude when I was exchanging an item. Practically screamed at me.

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12 years ago

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Hands Store

Hands Store

(14 reviews)

$

If I could leave negative stars I would. Went in the store to browse with my family. Instead of…read morejust greeting us and letting us shop, the associates kept bothering us and making unwanted comments. My 13 year old chose not to wear a coat. They wouldn't stop talking about it. The older associate then commented loudly that my daughter had no meat on her bones. It is totally unacceptable to comment on another person's body, or what they are wearing. Nobody asked for her opinion. It was not at all appreciated, it was offensive. Extremely unprofessional. We were all so uncomfortable that we left immediately. Body shaming is never acceptable! Especially on international women's day. After more than 30 years shopping here I will never return.

I should have written this review long ago but this year I needed to go to Hands more then usual…read more The service is superb! I could not for the life of me figure out why I couldn't connect my power washer, any of it. I went to Hands out of frustration (even though I got it at Home Depot) the fellow working clearly knew what he was doing and spent probably 10 minutes and told me the connections were a little worped and rusted. Instead of trying to sell me a new one, he taught me that adding a little lubraderm to the joints would make them fit. And he assembled it for me. He wouldn't even take a tip, saying they are not that kind of store and asked me to add a little to the plate at church. Another time I needed some replacement screws and couldn't figure out how to match them exactly. A different person spent 5 minutes not just finding the right screw for me but showing me how to use the equipment they had at the store to do it myself. Another time I needed a replacement outside table. Yet another person spent a lot of time with me listening to what I wanted and my time frame (fast) to try to find me a table that had in stock. Yes, this would have been a pretty big sale for them, but he was really trying to understand my needs and alternatives to make me happy with whatever I purchased. Always friendly, epic service!

Trappe True Value

Trappe True Value

(12 reviews)

$

Well-stocked store with extremely nice people. The customer service was outstanding! We will…read morecontinue to shop here and highly recommend it.

Rude and unhelpful. This wasn't always the case - maybe management or ownership changed or…read moresomething. I like to support small local businesses, but we will not be shopping at this one again. A week or so ago, my husband went there for something. There was no one at the register or evident in the front of the store. He walked to the back, found a staff person and asked a question. "What?" said the guy. My husband repeated his question. "Well, I could understand you if you'd take that mask off." Even with his vaccine, my husband is a vulnerable individual in relation to COVID. We both wear masks when out in public. Then, I went there yesterday looking for 12-gauge ground wire for a generator. I asked a guy inside the door where the wire might be. Turned out to be the same man who didn't help my husband. He responded in the rudest way possible that they didn't sell it and directed me to some far-flung electrical supply store. Nor did they have small motor oil or rebar. By the time I got that far, I wasn't even going to ask about extension cords. I went to Lowes, where the gentleman in the wire cutting aisle was more than helpful, and directed me to all the other places in the store where I could find the items I required. Such a shame. We could really use a good hardware store right in this area, but this isn't it anymore.

Brigantine Ace Hardware - hardware - Updated May 2026

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