I am also a local computer repair business. For things that I won't or can't do, I refer people…read morehere. Not long ago, I had a customer's laptop and was swapping the NVMe drive. The Dell laptop screw for the drive had Loctite on it, and I stripped out the screw and shorted the motherboard. I brought the dead device here and had them pull the drive for me. I replaced the customer's computer and migrated her data. The mistake cost me $50 in labor here plus the replacement laptop. The staff here are knowledgeable, friendly, and pretty accommodating. This is the only place I refer people to, other than Best Buy for Apple product hardware service. Eric C. Berlin, MIS. ECJB Computer Services, LLC. 609-401-9290 ecjb@ecjb.net www.ecjb.org

just got our one year old HP elite book repaired. Paul Amadeo did an outstanding job. ... running…read morediagnostics, IDing problem, ordering part and installing. all good. he also upgraded versions of our software and provided some very valuable pointers. highly recommend.

Scott has always been great with my computers. He has come to the home, or I have gone there. He…read morehas also loaned me his lap top while working on mine. A great guy....he will take care of your computer issues... very trustworthy!

So much of what I do depends on a properly operating home computer system. Recently, my hard drive…read morecrashed. Fortunately, I had a back-up service, but executing the recovery of all my folders and files was, for me, impossible. Fortunately, I was able to rely on Scott Busch of PC Medic to come to the rescue. Scott dedicated many hours, even after normal working hours, to replace my hard drive and ensure my computer was functioning again with my recovered information. He kept me informed of his progress as he coordinated with Microsoft and Comcast representatives to make sure the recovery of all my required data was expedited and done properly. I now have my PC back and operating as good as ever! And the price, in my opinion, was the best bargain of the year! L.A. Pace Absecon, NJ

I am extremely frustrated and disappointed with the experience I've had with Best Buy and Geek…read moreSquad regarding a protection plan that was clearly misrepresented when we purchased his college computer. Last year, when I bought a laptop for my son, I specifically asked about accidental damage coverage with the protection plan. I was told that the coverage was all-inclusive and that accidental damage repairs would be covered with no additional fees by both the sales person and the supervisor on site that day. About 3 weeks ago my son slipped on ice at school while the laptop was in his backpack. The fall caused the screen to bubble and the side of the computer to chip. When he brought the laptop in for repair, he was told he had to pay an $84 shipping fee to send the computer out for repair. As a college student, he paid the fee. When he told me about it, I contacted Geek Squad support on February 25 and spoke with Eduardo, who clearly stated that there should NOT be any shipping fee under the protection plan. He opened a case for review and said the charge would be addressed. After over two weeks with no response, I called again today, March 13th and spoke with Kelly, who transferred me to Nandhini. At that point I was given a completely different answer, that I would need to drive two hours to the Best Buy location near my son's college to request a refund in person. It also appears that the original case Eduardo opened was never followed up on. When I asked to speak with a supervisor, I was told a supervisor could not help me and I would not be transferred, which is completely unacceptable customer service. This is particularly frustrating because this is the second time I've had issues with repair coverage despite having protection plans. When my daughter's Samsung laptop screen cracked previously, I was told the repair would cost $600 even though we had coverage. 2 years later I was told that information was given to me at that time was incorrect. I should of fallowed up back them when my daughter, also a college student took the laptop for repair. That issue was not accidental. Because of that experience, I made sure to confirm the details of the protection plan when purchasing my son's laptop with a supervisor. I was assured all repairs, including accidental damage, would be covered. Now we are being charged unexpected fees that were never disclosed. At this point, it feels like the protection plan is being used to sell peace of mind but not actually honor what customers are told when purchasing it. My son should never have been charged this $84 fee, and it is unacceptable that I am being told to drive 2 hours to fix a mistake that should be easily refunded. I am requesting that Best Buy review this situation and refund the $84 immediately.

My experience is so outrageous, I couldn't possibly write it all down. I bought a home theater…read moresystem and Geek Squad installation for $1854 on September 20, 2025 in Dover DE for delivery to Ventnor NJ. The summary is they never showed or called on the scheduled installation date THREE separate times. I spent three weeks on the phone with customer service, going to the Mays Landing store, cancelling and reordering with the store manager, sitting and waiting for them to come. Hilariously they waived the installation fee, which didn't matter because they never came to install. I hired someone else for the 4th try and he met me at the store to pickup and did a great job installing. Best Buy gave me a $100 gift card and $150 check for how awful they were. I gave away the gift card, and will never buy from them again. Amazon, Walmart, BJs, etc have similar prices. Do not order anything installed from Best Buy in either Dover or Mays Landing. They will not show or call, management does not care and customer service will NOT connect you to any store. I wasted 3 weeks of my life with this company and I have learned my lesson.

I went there for the screen protector and cases. That have a huge variety of cases and their team…read moreis helpful and provides the right things as per customer needs. I strongly recommend this place!

From the owner: At Smart Wireless, we're dedicated to offering the ultimate convenience in comprehensive all kind…read moreof phones and computers repair and retail. We know what a pain it is to be out of pocket or off the grid -- that's why our team sets a high bar for the speed of our repair services, even backing our work with a seven-day warranty. From unlocking phones to sourcing the best-prepaid phones and smartphone accessories, consider us your one-stop shop for all your electronic needs.

Friendly welcoming service, Knowledgeable staff, great atmosphere a mix of complete professionalism…read moreand hometown feel. Fair pricing and wide range of services. Finally found my repair center.

Excellent service and knowledge. The staff was able to diagnose and repair my hacked computer with…read moreease. I highly recommend.