I am a 73 year old woman who has worked with many contractors in my life. I have never had as unpleasant an experience as I have recently had with Coastal Construction.
We recently purchased a home where Coastal Construction built the kitchen. That project was approximately 8 years ago. We wanted to replace one of the cabinets and had to go through Coastal Construction because the cabinet vendor requires that we work with one of their sellers.
From the very beginning it was apparent that this was a huge inconvenience for Mr. Geisler. My assumption was that it wasn't a big enough project for him or, that it was interrupting his time in Florida. In truth, I never understood why he didn't just redirect us to someone else if this was going to be such a nuisance. It took months to move this along. Mr. Geisler does not appear to track follow up actions he commits to nor does he seem to know how to use the telephone. He communicates by short, curt texts that do not answer entire questions. It was like pulling teeth to get him to do anything. I had to follow-up constantly. In fact, I finally contacted the cabinet manufacturer who reached out to Mr. Geisler to get him to respond.
At one point I asked if there might be anyone else in his showroom / office and he mentioned his girlfriend worked there but she was in Florida with him.
When the cabinet finally arrived he did not check it to make sure it was correct or unblemished. It was done incorrectly. By this time Mr. Geisler was again in Florida. He left it for us in his driveway.
After we unpacked it (ourselves) and loaded it into our car (ourselves...btw my 72 year old husband has had open heart surgery), we realized there was no cabinetry hardware. Mr. Geilser never reminded us or suggested to us to purchase the hardware that allows you to open the cabinet.
We will never work with this company again. We will never recommend them. And I am posting this as caution to anyone else who is seeking a construction professional in the South Jersey area. read more
