We were referred by our builder to Jennifer. Jen was extremely patient, helpful and great to work…read morewith..we had a whole house to do which was not easy. She walked us through each and every room and made recommendations based upon our tastes which we gladly accepted. We will certainly refer Jen to others looking for tile and flooring. Mike and Barbara P.

I spoke to multiple representatives already. I spoke to the Mayslanding store manager August (who…read moreseems very helpful advocating for me), customer service representative (who could not wait to get off the phone with me and who could care less about my problems) and project Manager ( who is working the matter at the moment and seems like he will fix these issues). I believe we are getting somewhere to resolve my issues. Issues: 1. Shoe molding in kitchen, sloppy and a mess, no new toe kicks were installed to make everything level and even. 2. Front door shoe molding uneven sloppy. 3. House was left a total mess with dirt, salt from snow, dust, caulk left all over. I had to go around scraping caulk up off the floor for hours. 4. Nail spots all over trim not caulked or wood filled. 5. Closet door taken off to put floor trim in the closet, trim was never cut to leave a gap to be able to close the door. Installer advised either someone's has to cut the trim or cut the door and never reinstalled my closet door. 6. I was under the impression I would receive new modern square air vents to match the floor. On day the installation was complete, I texted my estimator to ask where the air vents were cause I never asked to have them taken off the quote. Apparently he never added the air vents to the overall project. How am I suppose to know that. Great time to find out after installation is complete. The customer service agent I spoke with advised me if I wanted them I can pay for them to receive them. 7. I was told my by estimator that I would receive some type of molding around my fireplace, no molding was ever installed. 8. Never received an itemized quote, I asked multiple times so I knew exactly what I was getting and paying for. Now here we are after Avalon received my 13 thousand dollars, I am not receiving things I was under the assumption I would receive.l and they are asking for more money to receive my air vents. 8. I Came to Avalon flooring knowing they stand by their name and expect nothing but perfection on their job sites. The day of installation I come to find out it's a third party doing the installation. ASAP Flooring did the job not Avalon I will update this post as and if any repair work gets complete. I would never bash a store who does the right thing and fixes their mistakes. Like I said previously I think we are heading in the right direction so far.

I visited Lomax in Mays Landing on Sunday, 7/24 to look at replacing my hardwoods floors in home I…read morerecently purchased. During my visit, I spoke with a salesman about flooring options and next steps if I wanted to go with one of the tile flooring options. I was told I needed to set-up an appointment with Dave, the contractor for a measurements + an estimate. I am really not a fan of businesses that like to farm out their contracting to outside parties because things never seem to go smoothly when the company isn't involved in the entire process. I received a call from Dave, on Monday 7/25 at 4:12 pm. He asked if he could swing by. I explained that the home we recently purchased is an hour away from where we live currently and I wasn't in the area. I was over an hour away at my other home. I asked Dave if we could set up an appointment for Thursday. Dave said we could. I received a call from Dave on Thursday at 11:58 pm. He told me he had just wrapped up a job and he was available for the rest of the day. I asked if 2 pm was good. He told me 2 pm wouldn't work. At this point, I am thinking I have to be on candid camera because he just told me he was available, but when I mentioned a time, the time didn't work. So, I told Dave I would be available the next day, which was Friday between 2:30-4:00 pm. When did Dave call?? 5:45 pm on Friday. Needless to say, I visited Lomax today to obtain a refund for services not rendered. I don't think Lomax is a bad place to buy flooring from. However, I do believe that they are losing customers and business because of their contractors lack of professionalism

I stopped by Lomax today to see some tile and carpet options. I'm building a new construction out…read moreof the area and am unfortunately tied to my builders vendors who haven't been very helpful. Pat knew this, and knew I couldn't source through him, but was extremely helpful and knowledgeable showing me around the store. He helped educate me on the differences between the options I've already selected, helped order me samples to see the difference in shades, and helped explain that Lomax is the price leader and will match competitors up to 150% with free install over a certain sq footage.... I think that was the right number? He even explained that lots of new construction owners will go with standard included options and hire Lomax to rip out and install superior products cheaper than what the builder would have charged. Really impressed with his level of support, and plan to follow up to put flooring in our unfinished spaces.

Coast Tile has been my go-to place since 1992. The guys weren't just selling tile, they answered…read moreall of my questions and assured me I could take a backsplash by myself. They were alwats so nice and helpful by answering all of my questions throughout the process--theh even made a cut for me that was too difficult with my rented tile cutter. Years later and countless backsplashes (even a 900 sq ft floor), I can't say enough about these guys. Tom, especially, has always been the nicest, most honest business person I have ever dealt with!!

Stopped in to get a few tiles to repair a small table , a gentleman went and found a tile and cut…read moreit to size for me.the place was very busy but he treated me as though I was looking for a complete kitchen make over. Nice to find a business that believes in customer service.

The girls at the front are super friendly and professional. We were originally given a quote for a…read morerug that was out of our budget, but when we told them what we could spend they quickly adjusted. We found a type that was not only beautiful but within our range for spending. Crew was quick and focused. Hubby and I are happy with the end result and would use this company again.

We used Foglio's over 20 years ago and again recently. Once again It was an all-around great…read moreexperience. Everyone in the store was polite and willing to give suggestions in making the right choice. The installers were excellent and completed the job in a timely fashion.

A fabulous family run business that has proven to go above and beyond to please their clients and…read moreallow them to realize their visions. They are not only more than accommodating but offer superior craftsmanship and wonderful price points. A special thank you to Austin who definitely worked patiently and diligently throughout a tight time constraint . I will definitely recommend to family & friends going forward. (Their mascot is a real beauty too!!!)

We had a really good experience with these guys. They were honest, did what they said they would do…read moreand did it on time. Couldn't be happier.

A big shout-out and Thank You to Deneen! Our renovated bathroom is beautiful thanks to Deneen's…read moreexperience, knowledge, advice and great taste (plus her patience and good humor in handling our many questions!). The tile, design and vanity are perfect and stayed within our budget.

Bad customer service from the Shawn the Manage, sales rep was great. No samples in stock and even…read morewith a deposit you can't take a tile sample home for 1 hour.

I hired Bob from Checkerboard Tile to tile three bathrooms and my laundry room. He did great work…read morethroughout. There are others who could have done the work in less time, but there are few who would pay as much attention to detail. Bob was helpful from the beginning, even offering to help me with the choices by meeting me at the local tile store. He was also very flexible with my hectic and varying schedule. Did I a mention Checkerboard Tile is also very competitively priced. I would recommend Checkerboard Tile fully. The only change I would make is to take as much time picking my plumber as I did finding Checkerboard Tile. My plumber on this job was constantly late and never prepared for the job at hand. This however is not a reflection on the great work done by Checkerboard Tile, however it did show me the stark contrasts that can exist between contractors. Do yourself a favor and hire pros who care about their work. This would certainly include Checkerboard Tile.

From the owner: Checkerboard Tile is a second generation tile contractor we specialize in design and installation…read moreof todays trends in tile . Natural stones,glass,rectifed edge (no bevel) , subway, off-set grout lines or what ever you have in mind. all done in a professional, and courtesy manner. Serving the Atlantic City Area , All of Atlantic & Cape May Counties.

Over the last 20 years, I have been dealing with Bill Barretta at Barretta Tiles in Voorhees for…read moredifferent remodeling jobs in my house. I have always had a great experience with this company. I have found Bill to be knowledgeable about his products. I have never had an issue with material coming in on time. I recently remodeled my guest bathroom and did not order enough tile. Even though the tile was in a warehouse in Wayne, NJ, Bill was on the phone and made sure that I had the extra tile I needed the next day. He went above and beyond. I would highly recommend Barretta Tile.

The owner Bill Barretta was absolutely a mess. He was confused about which product was which. I…read moreordered a product he became so frustrated when his employee couldn't get the correct tile he began to use foul language at the person in the phone. I finally got my tile which I was very happy about. But he ordered extra which I paid for. In the end the tile is very nice. Can be bought at similar price for less chaotic weird behavior. Also he talks down to people as though they may not have idk how to explain this. Except for money is green. And my bf is African American/Asian decent. He acted as though we were bothering him and couldn't afford to even enter his store. He needs to be respectful to women and people of color

Every room of the home in which carpet was installed, including the stairs, had tears in the carpet…read morecaused by defective installation. These tears, which go all the way through the backing have caused unraveling of the carpet strands and "bald spots," which the Flooring Gallery admits after they came to look at the bad installation job. The retailer has also unacceptably rude and offensive management who threatened me in my home. Horrible experience in every way. I would avoid at all costs and regret ever stepping in the door. Every room of the home in which carpet was installed, including the stairs, had tears in the carpet caused by defective installation. These tears, which go all the way through the backing have caused unraveling of the carpet strands and "bald spots," which the Flooring Gallery admits after they came to look at the bad installation job. The retailer has also unacceptably rude and offensive management who threatened me in my home. Horrible experience in every way. I would avoid at all costs and regret ever stepping in the door.

We went to the store in Pleasantville to get price on laminate floor. Rich was great, he helped…read moreeducate us on the flooring. We received a great price and we were very happy with our experience. Then you know what hit the fan. They sent out the installer from hell (Doug from Patriot Flooring) to do the job. It took him five days to do a two and a half day job. All he did was complain about how hard it was to remove the old hardwood floor in foyer. He had to come back a few times to fix his screw ups. He also did the following damage: Cracked powder room sink pedestal Put hole to in wall and wainscoting Made large rub marks on new floor moving furniture by himself Scratched new floor moving speaker Chipped piece of the new floor Turned light on that was covered with plastic. It melted all over bulbs He denied everything when he came back. He started shouting at me and my wife so I kicked him out. Spoke to Lou and he said it was a month and a half since the installation which is incorrect. He was basically accusing me of doing the damage. Got message to Mike and he called me right away, but we had a bad connection. He said he would call me back the next day. Still waiting for his call. One of my neighbors had a floor put in and Dough did the job, and she had many issues. Another neighbor had floors done by the same company but a different crew and they were very happy.