My husband and I had a very unfortunate encounter with the employee/owner of Stone Vision. Initially we were pleased with our 1st impression of Lupe, even though his receptionist was not very helpful towards us, she hardly looked up from her phone when talking to us and told us we could go out on their lot and look at the stone with no assistance from her so we were happy when Lupe arrived and educated us on the different types of stone and displayed pictures of his work. This company came referred by 2 of our friends, this is why we selected them. Long story short, we selected our stone for our countertops and my husband gave them a $2500 deposit. After having our new kitchen floor tile installed we realized that the stone we picked out, wouldn't stand out and wanted to change the color. But when we told Stone Vision this, Lupe came in the office, without even greeting us, he says to my husband " you guys have been a problem from the very beginning" imagine how shocked we were because we did not have any issues with in him when we were selecting our stone for out countertops and left a deposit for it. Then he proceeded to tell my husband that that stone was ours and we could do what we want with it but it belonged to us now, then went on to say that u payed for it and it didn't belong to him, that he had to use our deposit to buy the stone. So my husband told him that we still wanted to do business with him, we just changed our mind about the stone color, Lupe continued to say no and what did we think was fair as far as how much he should give us back? My husband was confused because we were not cancelling an order, just changing the order and this man kept saying that the stone was going to our house or he could split it with us and he would keep a slab and we take one?? He was very rude toward us, so my husband asked him where does it say in his contract that "that we can't change our minds or get a refund"? Lupe tells him that once we gave him the check it was final and that he didn't, have to show us in the contract. In the end, because he realized we were not going to allow him to take our money, he charged us a restocking fee of $155 which was all he had to do in the first place. Then he told us that we needed to find another company to do our job and that he was very successful and didn't need to do work for us. So I guess that as long as you don't want to make changes to your order, he works just fine, but for us, we were treated rudely, this company is very unprofessional and we would Never recommend them to anyone! read more