Really unique hardware store! You really wouldn't think so by the look outside of the place,…read morehowever they are really unique. If you are looking for designer hardware, this is the place to go! It is frankly a gem that I wish I had visited sooner. You can practically describe the type of hardware that you are looking for & they can pull it right up or tell you it is no longer being manufactured. The service and expertise is unprecedented & is world class. I hope you enjoy this true gem of Dover, DE!!!!

This store is staffed by considerate workers who treat customers as thought they would want to be…read moretreated. They go above and beyond trying to find tge goods, or services the customer want, I also found the tool rental department to put safety first, in the care of tge customers needs. As a site safety supervisor in NYC I was pleased to see they know their tools, machines and were clear on safety instruction.

They seem to think it is perfectly OK to deliver wrong and broken items as long as they issue a…read morerefund. This creates a lot of problems, delays and wasted time for anyone trying to get anything done using their products. Customer service is lackluster. It's not Ok guys, our time is valuable.

Helpful staff. Usually have what I need. A go to for basic stuff u don't need to use often. Decent…read morereturn policy.

Never had a problem with this store. Always had what I needed and was treated fine, I guess I don't…read moreexpect to be treated like my sh** don't stink. Last few times Abby waited on me, super pleasant!

Hearing employees complain about the Covid restrictions while they wear masks under their nose and…read morespew that vaccines don't work made me no longer a customer.

This is a good store, with helpful employees. It's absolutely maddening that it closes at 6…read moreo'clock. 9-6 is an absurd schedule for a retail business. One has to take off work in order to go to the store. That's pretty awful.

I looked at picking up a lockable gate for my fence and purchased their top of the line model. When…read moreit was shipped it was clear that it was garbage and could not be installed, it was a poorly engineered product and made me question how this company could stay in business. Upon notifying fencemax.com that I was returning this product I was told that it could not be returned if opened. As if customers purchased the product with no intention of tacking it out of the packaging. fencemax.com is a scam.

From the owner: We specialize in gate hardware for all types of fencing, especially around pools, where safety is a…read moremust. FenceMax carries products like Magna Latch magnetic pool safety gate latch, Tru Close self closing gate hinges, Lokk Latch gravity latches and much more.