Rude crude and totally unacceptable behavior by the worker in this store. Absolutely shocking how…read morehorrible and unprofessional. No stars at all are deserved. I will drive to Celina instead any time! Plus in the Amazon directions it says that the store will provide the return materials. She tried to charge me for a return box or envelope. I rent a UPS Mailbox and was told don't worry about paying for returns in the package - I received it in a package and tried to send it back in the plastic wrap THAT MANY WERE USING INSTEAD but I was not allowed to do that. ALL I NEEDED WAS THE LABEL PRINTED AND INSTEAD SHE STARTED HELPING THE NEXT IN LINE. It came across as: Rude. Unacceptable. Entitled. Uncooperative to me as a UPS Store customer. I just left the store as I'm writing this. Appreciate the owner of this store reaching out to me.

Been using this store for years. There's always a line & I think the employees get overwhelmed at…read moretimes. Their attitudes aren't the greatest but they do the best with what they have. I think a bigger store & more employees would help the situation.

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

They've done great work for my businesses. Not only that, they've even sent me business clients…read more They also do a great job fine tuning my design work to work well for printing. John Clark Greenville Web Design and Greenville Handgun Training

No, that number does not track your package. Even the girl I spoke with there could not figure out…read morewhat that number was for, but it damn sure does not allow you to track a package.

Avoid like the plague. Worst place ever staff is extremely really rude…read more Every time I have been there the person behind the desk yells at the customers. Place is dirty as well. Do yourself a favor. Avoid

Nicest owner and hard worker. I've been going there since I moved to McKinney in 2002. Beats going…read moreto the post office any day.

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

This store is so convenient to have in Mineola! I drive from Winnsboro (a 30-minute ride) to have…read morethese fine people pack and/or ship for me. They wrapped a huge antique mahogany rocker for me to ship long-distance, and the chair arrived in perfect condition. They are also friendly and efficient. I highly recommend BoxCar in Mineola!

On 02-12-2026 I took my package to BoxCar Shipping with a Prepaid Fedex Label containing very…read moreimportant and senstive information for a client. Staff at BoxCar received my box and I received a printed receipt. I left the building feeling confident that my package was in good hands and that my client would receive it in a couple of days. In approximately 1 week my client called and asked about the package that had not been received so I looked up the tracking number on the Fedex website. To my dismay I found that Fedex had no record of picking up my package at BoxCar. I called BoxCar and a young man informed me that occasionally boxes were picked up by the wrong carrier and that often it took as long as two weeks for those packages to be returned to BoxCar. Apparently there is no system or supervision at BoxCar to ensure that the correct carrier picks up the correct package. It is now two weeks and 1 day since my package has been lost by BoxCar. This contained documents which, in the wrong hands, could easily be used for the purpose of Identity Theft and as of this date I have no idea what type of repercussions my client will suffer as a result of carelessness on the part of BoxCar staff. It isi also interesting to note that the website shown on Yelp and also on my BoxCar receipt does not exist or is not accessible. I am now driving to Tyler from Mineola when I have important documents to mail. Fedex has an Office there and does not offer services to other carriers. It takes considerable time to do this but at lease now I can sleep nights.

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!

Brought in 3 court affidavits over 100 pages worth to make 4 copies of, upon getting home and…read moremailing one of the copies of each affidavits to the courts, I noticed several pages of each affidavit were missing. I called and asked for a refund considering how important these documents were, the lady offered half of full refund. I told her if they could give me a full refund it would be greatly appreciated, upon speaking to the owner he told her no refunds and can come buy more copies if I want. Terrible ownership. Will never be back. Don't come here if you have anything important to copy.

I needed a large document printed and spiral bound. I called and got a quote for the project over…read morethe phone, then sent the document via email. It was ready to be picked up just an or two later! Approx 250 pages double sided, black and white, spiral bound with a plastic front and back cover was just over $34. Not bad! I do have to note that the store smelled terrible. Not sure what was going on there, but the whole place smelled like a bathroom... if you know what I mean. I'll assume it was a temporary issue and won't hold it against them.

Highly recommend - I used B&B to print invitations for a shower I'm hosting. They were friendly,…read moreprofessional and easy to work with - and the final product was stunning! Add in reasonable pricing and quick turnaround time and they now have a loyal customer for all my printing needs.

I've been using this company since I moved here from California this past march and have to say…read morehave had terrific service from these folks they did an excellent job on all my printing needs. Highly recommend. Don't Hesitate to contact and use them. Very professional folks.