Having shipped more packages than ever this year, I'd like to share some recognition for the staff…read moreat this Fedex Center. Thank you for your quick and efficient service.

I asked, "Can you help me?" Unsmiling clerk responded with air of utter indifference, "Maybe."…read more After decades of uneven service---including a pathetically bad packing job that caused FedEx's shipping geniuses to smash a $500 framed artwork [and they never even ACKNOWLEDGED our damage claim, despite our having paid to insure the picture, so we got nary a cent of compensation!]---that clerk's rudeness was the last straw for me. I won't go back. Furthemore, for my self-service photocopy needs, ALL the FedEx Office stores are absolutely user-UNfriendly. They swapped out their old versatile & easily understood photocopy machines for ones with a default setting for expensive color copies! To make less costly B & W copies you have to give it special directions. And there's no way to separately adjust image and background densities anymore, either. Pause for a few seconds to think or make adjustments, and it instantly kicks you off, without letting you get a receipt, and forcing you to start over again if you want to finish what you had begun. Phooey!

I have utilized the UPS Store at two different locations: Roseville and St Anthony. Most often, I…read moream there for Amazon returns which are handled quickly and efficiently. I've also printed copies and shipped items. I find the service and the personnel to be very satisfactory on every visit. I feel the prices are reasonable and represent a good value for my money.

Went in send a fax. There was a line of people doing something with "I-9"s, people who had…read moreapparently made reservations to do so, there was no line for sending faxes and they quickly helped me. In and out in under 3 minutes. After failing to be able to send from my home printer/fax machine, I was so happy I walked across the street to the Turnstyle and bought myself a jacket. Thank you!

I was helped by CR--employee 323378. He did a great job of helping me ship a framed art print. And…read morethe price to pack it and do it the right way was much more reasonable than I thought it would be. I would highly recommend this UPS store for the fantastic service! Thanks!

Got Amazon returns? Easy peasy at the UPS Lexington Store…read more I have yet to get with the times and understand how the returns work without asking staff every single time. They are always friendly and patient. As nice as everyone is, it appears to have a lot of staff turn over since I'm always seeing new faces I haven't used them for shipping or printing needs so I can't speak on value or expectations of services other than Amazon returns.

Too long! On a…read morerecent Friday mid day (1:15 - 1:35ish) I waited 20 minutes to get some specialty stamps. I needed them and they had to be specific stamps. What I also needed was to get in and out quickly. This did not happen. I understand people don't have checking accounts and need to buy a money order, but really? Do you have to have 3 people working with 10 people in line and 1 of the 3 is checking the status of a money order the whole time I'm there? I've been to the post office in 55104 and they are much more accommodating and quick. I'll stick with my own hood and skip Roseville. PS - Lady who brought coffee in and blessed the clerk at the counter, "You're not helping this line move quicker!"

Roseville, MN Post Office has to be the worst P.O. in the whole country mailed a flat envelop paid…read more35.90 dollars to be delivered next day, 3 days later the envelop hasn't left the Saint Paul Distribution Center and they told me that they don't know what happened I asked to speak to the manager and he just sent a regular employee to talk to me and she didn't even care about the lost of my package. This place is horrible it has happened to me many times, rude people that even say hi to you and I'm sure that I'm not the only one that feels this way abut this place.

This is a very easy place to send packages from. It is never busy and very convenient to park. I…read morehighly recommend this place.

I really enjoy coming here and the fact that everyone is so polite, that ensures that I'm a repeat…read morevisitor. I've had nothing but a good experience here and the are very helpful. I ship packages often and I'll come here over other places because they're fast and efficient. Even though the cost of everything is going up nowadays, they still find a way to keep prices fair and reasonable, probably to their own detriment for how nice they are. Whether it's a quick stop for something I'm mailing, or if I need to pick up office supplies, this is where I go over some unhelpful chain store like OfficeMax or Staples. I needed to send a fax one day and wasn't sure where to do it. I gave the shop a call and they were happy to offer help. Prices are great, service is prompt, and most importantly it's run by friendly people. Happy to support local businesses like this one!

I've only been here a few times, but the employees have been very helpful and pleasant. I went in…read morethe early summer COVID-19 times and was glad to see all employees wearing masks (correctly!) and some sporting Black Lives Matter items. I was happy to see that at minimum, one supervisor at this specific UPS location approved employees expressing the Black Lives Matter movement. Not what I was expecting when walking into a giant corporation's store, but it is Northeast Minneapolis... Spring/summer 2020 aside, I never know what the heck I'm doing when I walk into a UPS store. The kind souls who have had to complete my shipping transactions have never made me feel like an idiot and have accomplished my shipping goals efficiently. I will say that I'm pretty patient, so that may help my case when the 3 people in front of me are being rude about waiting in line. That may make it easier to be nice to me. Anyway, I literally walked into the store today, clueless, with an open box of online shopping returns and a bar code on my phone, and the employee had me in and out in 3 minutes. It's COVID times. Nothing is fast and easy right now. So I had to write this review. Thank you, NE UPS. Never change.

I am not sure what my thought process was that made me go back to this business when the last time…read morethey could not open my PDF file from a thumb drive. They said it was done wrong. I went over to the other side of the Quarry to Office Depot and they opened my drive and printed my files. Outside the store I could hear music blasting and figured it was someone's car stereo, no it was inside the store. Blaring hard core vile lyrics, so loud a customer was telling the lone employee what's needed and having to shout. As I've seen before the employee was having trouble with equipment. I don't mind music of all types in the proper setting, but I never heard a business blast the speakers like this. What really got me was the explicit vile lyrics. This would be a total embarrassment for those entering with children. "..daddy what's that lady singing about"? Out the door to the quiet Depot and my job completed.

I came in requesting to return an air conditioner to . Via UPS. HD had sent me a confirmation…read morestating that UPS would come pick it up. However it had been 10 days. exceptional calling Home Depot getting them too. Send a new packing slip to UPS. Then half an hour later when I got home, Lou and another representative came to my house with the new packing slip and physically loaded the hundred pound AC into the back of the truck to Home Depot. I almost cried in the store because up into that point Home Depot had not been helpful at all. Lou saved the day for me and I am eternally grateful. Now I can at least receive my refund. thank you so much for your excellent service.!

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

It's another year under the new (mid-2023 ownership) and the store only seems to get better. Very…read morefriendly, efficient and a pleasure to work with! I definitely recommend them for your shipping needs.

Since I started to use the UPS location on a more regular basis, I had no idea how knoowledgeable,…read moreservice oriented and kind these people are. They ggo above and beyond to help their customers; I happen to be one they have explained things to me so patientlly, sent out my USPS stuff when I was at UPS, gone into my phone to find a return I want to make but still don't understand the QR code thing, etc....... I really don't see any reason to use another UPS store or service because the people here have saved me on many occasions. Thanks to the staff at UPS North Oaks, MN. In addition, I don't think there is a service they haven't got. I went in last week with a FAX and the number on the other end was consistently busy and they kept trying to get it through until they closed, tried mulltiple times the next morning until we gave up on that particular number and I called the gov't agency and got a different number. They were very patient with me and followed through above and beyond. I felt like they were on my team. Their prices are very fair, they provide exceptional service and at a great price.

This is on the second floor of the Hilton. If you're quick you can get away with the $3 cost for…read moreparking underneath (fewer than 30 minutes). The staff are friendly and professional and depending on whether you are hitting them at a rush hour (you can never know, especially if the hotel is hosting an event) you can be in and out pretty quickly.

Deserves Zero stars!!!! Paid for 3-day Select. Told up front the suit pants was coming from NY…read moreand may take 4 business days. It didn't come. On day 8, I called the store. After 1.5 hours and a lot of hold time. I was given the tracking number. The package was going to be delivered on day 13. Two days later UPS shows the delivery date delayed 2 more days and will come to our house 4 hours after the Black Tie wedding has been preformed. No one has seen the suit pants since day 7. UPS just keeps backing up the delivery date. The store finally called UPS. The suit pants were not sent 3 day select, but 10 day ground because the shipper gets to chose what they will pay for no matter what you paid for. The pants went from NY to Philly to IL and then past IA & MN to Wichita KS, but it is supposed to come back to MN in the next 10 days. Either on the night after the wedding is performed or sometime later. Neither UPS nor the store cared. The store could not find these pants in any other store in the US. UPS refused to find the pants and expedite their delivery or honor their 3-Day Select option. UPS Facebook is full of examples of 12- 20 cities/stops before a package is delivered. Very sad!!

Street fleet is always on time! Their customer service people are friendly and prompt…read more :)

I got a delivery from them yesterday no call prior as requested and when the driver arrived he…read moreunloaded the boxes of many on the side walk and told my daughter she had to bring them inside as he does not have time... WTF who does this.. Fast forward to day I have another delivery from them and the only way I knew it was coming today was to check the tracking information called to see what time and the lady on the phone told me it was picked up and I should get a call in 30 min and 4 hours later no call or delivery. I called and Left a few messages with HOLLY no call back no answer the other girl who would not give me her name told me Well I can see they will deliver soon but Ill let HOLLY deal with you... I would not recommend this company horrible service and customer service suck.