Josh in the print center is great. Will use this staples as my main printing store because of him…read more My son was just born and he helped me print the perfect photo

Every time I come to this location and there is a blonde-headed young lady with a ponytail in the…read moreAmazon return, UPS, USPS register, she is always soooooo slow, for no reason, and she never calls for help. She literally spends 10 minutes or more on each person, asking the same questions three times. It's absolutely ridiculous. I actually wrote this review while I'm waiting in line. This is twice in the last week, and I will never ever return anything when she's working the desk/register., Management needs to train her to be quicker or have her request help when she takes more than five minutes on one person. I hope management reads this review and really takes what I say into consideration. It is Monday, June 9 at approximately 5:02 PM.

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Great staff and service. We appreciate our local team so much! Fast, friendly and efficient.read more

My phone did a auto fill for my address and I hadn't realized it on an order. The package was…read moreposted as undeliverable on the day it was due so I stopped into this post office. John took the tracking number and called the carrier post office and found the package and asked them to pull it out of the truck so I could retrieve it. At one point the line disconnected and he waited for them to call back. My boyfriend who was visiting from New Jersey said that the post offices near him would have told him he was SOL and that was some of the best customer service he had ever seen. Thank you for making our Saturday morning.

We had never booked a dumpster rental before but we had done a big cleanup on an old property and…read moreneeded to get rid of a large amount of varied materials. Anthony at Mansaz was responsive, helpful, and really friendly, taking time to answer all of our questions. We were able to pay online; the quote we were given in advance was 100% accurate, something I've heard some other waste removal companies struggle with. The truck was delivered on a Friday, and picked up again on the following Monday, which was very convenient for us. I had been nervous about lifting heavy material up into a dumpster but it was actually the back of a truck, with a ramp, which was a super user-friendly arrangement. Anthony recycled the metal we had put in one corner as he recommended, and sent us a bill for the disposal fee on the tires we had collected - smaller than we expected and very affordable. The whole process couldn't have been easier or more straightforward. Based on this experience I highly recommend these folks.

This weekend my family packed up my mom's house, at the same time as radically downsizing her…read morebelongings. We booked a 15 yard dumpster with Mansaz to get the excess down to the dump. Communication was excellent, drop off was right on time. We quickly discovered we needed more space for all the trash. Mansaz were able to book us a second 15 yard dumpster. (They hauled the first load at short notice and returned with the empty dumpster for that second load.) We could not have done it without them. We were also down a pair of hands on the second day of the move and were able to hire them for one hour of assistance. Again, saved us! Highly recommended.

I used Mountain Movers for a recent move to Syracuse on June 19. My point of contact was Nate…read more I had requested that the company unload a U-Haul trailer and carry the items up to a second floor apartment. Kudos to a careful and conscientious moving service. Great respect shown for all of my items and care taken not to damage them. Movers showed up promptly at the pre-arranged time, and leading up to the move, there were several communications to guarantee time of the meeting and the plan. Upfront communication of pricing, expected services to be provided. Nate was always immediately available by either text or phone. I plan on using this company again when I move away from the Syracuse area as part of a planned move in 2018. While I did see other moving companies online with competitive rates, the difference in price was small and the service rendered by this company would be hard to beat. Very pleased with no regrets on this transaction.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

After waiting for five months for my other printer to tell me that my cards STILL weren't ready,…read moreGnomon Copy had printed cards in my hands within 26 hours. They underpromised and over delivered. That's the way to have great customer service.

My dad passed and I wanted prints of his photos to hang on wall - I emailed the store and Bobby…read moreanswered my inquiry right away around 6 p.m. and the prints were ready almost immediately. The store is open until 11 p.m. so I was able to pick up the photos in the same day. It felt great to have those prints of my dad. "A great staff that over-delivers" said in one of the reviews is true. I will skip Kinko's and online stores and come here for all my photo printing needs from now on ... Thank you Bobby.

Quick response, reasonably priced, easy to deal with, did more than expected, will use againread more

James and his friendly crew are excellent to work with. they are efficient, professional and very…read moreeager to please. I've had them three times to purge a 40 year lived in house and they were amazing. they do all the heavy lifting and all you have to do is tell them what goes. they took all the recycle things to re-use. I highly recommend them to help you get rid of things. oh and they are reasonably priced considering a lot of things go to the dump and that can be pricy if you do it piecemeal yourself

Had a fantastic experience with the Morse brothers! I had an urgent need to haul away some…read morefurniture and move a bunch of other heavy pieces downstairs - they responded in-person same-day, gave a reasonable estimate, and then came back exactly when I needed them, and did a fantastic job. They're friendly, efficient, and and have a can-do attitude - They may have started their business relatively recently, but they'll go far. Highly recommended!

Great Guys //Courteous and Excellent Work // Reasonable Prices// All around salubrious experienceread more