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    FedEx Ship Center

    1.4 (19 reviews)
    Closed 8:30 am - 7:30 pm

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    Mattress

    If I could give the Covington, LA 190 location a 0 I would. First shipment, was electronic hardware which he threw from the 2nd floor landing, over the rail past my door on the third floor. Luckily my package was ok. 2nd delivery (memory foam mattress) was delivered.....and left on the first floor outside of the apartment building! Again, on third floor. Should be refunded for delivery since technically not delivered to correct address! Driver is an ***hole too. When tried to confront him just kept walking away. I have a 3rd shipment coming and will be sure to address it with him since customer service line is so horrible (60-90min wait)!

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    Three issues with my vehicle remain unresolved, and not a single one was repaired. The rear…read morepassenger door lock still does not unlock, and the service manager brushed off the fact that the phone charging pad doesn't work by claiming it doesn't work on any car like mine, so apparently it was "pointless" to replace it. That's their excuse for doing nothing. Meanwhile, they had no problem happily charging me $80 for an oil change, while ignoring the actual problems I brought my car in for. What makes this even worse is that I wanted these issues fixed before my warranty expires and now, because I have no choice but to drive the car daily, it will likely be out of warranty by the time I can take it to another dealership that actually does their job. This service department was dismissive, deceptive, and clearly more interested in collecting money than standing by their customers. I will NEVER bring my vehicle here again, and I will make sure everyone I know avoids this dealership too.

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    (29 reviews)

    Michael Swan was an amazing sales rep. Professional, diligent, patient, responsive, incredibly…read moreknowledgeable and considerate. Gave us just info we need to decide without pressure. He is a perfect ambassador for any dealership. He was the major reason we worked with this dealer for a purchase of our first Hyundai and we received a very attractive offer and proposal from him. Between our decision and final delivery, Michael had done everything to exceed our expectations, including having the vehicle delivered to our house on July 4, 2025 with a full one hour review of all of its features and handle all documents digitally (welcome to the 21st century) The vehicle had just the colors and features that we requested and more; all within finance parameters offered by Hyundai Finance that matched our budget targets.. I would highly recommend Eddie Tourelle Hyundai and particularly Michael Swan to anyone who asks about Hyundai dealers near New Orleans. In addition, Josh Ansardi in Finance, who patiently and professionally answered my numerous questions late into the evening, contributed to make the purchase and delivery experience as flawless as can be. In 50 years of my car buying and leasing track record, Michael Swan and Josh Ansardi facilitated a very low stress experience to reach an outstanding car buying outcome , for which we are grateful

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    Three years in and these guys have been consistently great. Just got the 60k service done on my…read more2022 car, which includes a number of expensive preventive maintenance items. All of them necessary unfortunately. The service writers have been working with me to spread out the services across three service intervals to help ease the "sticker shock" and still get the maintenance done. Did some at the 54k, some more at the 60k, and the last will be done at the 66k. I have dealt with two or three Service Writers through this process and all have been very understanding and willing to help. The service department keeps good records and history of the car which also helps. Words of advice: whatever your car and wherever you take it, don't put off the preventive maintenance! It might be expensive, but it is still cheaper than tearing up your car or getting stranded by the side of the road. Maintenance is cheaper than repairs. Preventive Maintenance is very important to ANY vehicle! Over this time, they have remodeled the lobby and waiting area so it is very comfortable. Free coffee, water, nice bathrooms, etc. They ditched the Lincoln franchise so it is Subaru-only as of 2025. Good experiences and so I keep going back. I'm probably going to buy another car in 2026 and it will probably be from these guys.

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    FedEx Ship Center - shipping_centers - Updated May 2026

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