We were consistent customers until Jackie was let go. She was a cheerful person who knew us by name and was always helpful in explaining the best way to ship a package. Even after the rates increased, we continued patronizing the business because of Jackie. Now that she is gone, we have decided to use this business only as a drop-off destination (no dollars to be spent). All mailing expenses will now be brought to USPS and UPS. Yes, we are willing to go out of our way to spend our dollars elsewhere. We had to step out of our comfort zone to support our beliefs. read more