Excellent service…read more Good selection Senior discount Nice to have an alternative to corporate hardware

This is a really cute local hardware store. They're a bit small so they don't have absolutely…read moreeverything a large chain store like Home Depot would but it's always nice to shop local and the staff is really friendly and happy to help.

Always the most helpful staff They know where everything is in the store and are always willing…read moreto help you find it Selection is complete and it's convenient to the area Pricing is fair

Staff and owner are friendly and accommodating. But they need to have their prices competitive with…read moreHome Depot

Last week, I came into the store looking for materials to build a trellis for my cucumber plant. As…read morea first-time gardener, I had absolutely no idea what I was doing. Rick Sr. approached me and asked if I needed help, and after I explained my situation, he patiently walked me through what I would need and how to put it together. Then, possibly noticing the hesitation on my face, he said, "You know what? Give the girl at the front desk your number -- I'm just going to build it myself. She'll call you tomorrow." I was honestly stunned. I had forgotten this level of customer service still existed. Not only did Rick custom-build the trellis for me in a single day, but he charged me an incredibly fair price that didn't begin to reflect the time, care, and craftsmanship he put into it. This experience was such a powerful reminder of why shopping local matters. You can order supplies from Amazon, but you will never get this kind of personalized service, generosity, and genuine human kindness. Businesses like this are worth supporting.

I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

I can not say enough great things about this local Hardware Store. I'm not super handy but whenever…read moreI go into here with a part or picture of my repair project, Brandon and his employees are super knowledgeable, kind and patient in guiding me not only to buy the right parts but to give me some pointers to help get the job done quickly and efficient. Save time from driving to a big box store and stop and and say hello to the crew. They are also amazing and accurate key cutting, glass-window and screen repair services. Heck, they can even make you a window screen from scratch. Definitely give these guys your support!!

I had to replace my kitchen sink faucet. Went to a big box store and bought the faucet. Got home,…read morestarted to install it and found that the lead from the faucet was not long enough to connect to the cold water line. I am not a plumber but knew what I needed to make it work. So I went to Lowes, Walmart and Home Depot. None of them knew what I was looking for. It wasn't that hard. I knew I explained it right. And I also know I couldn't possibly be the only person to ever have this problem. On my way home, I drove past Poplar Place hardware store and made a u-turn (illegally?) and pulled into their parking lot. I was in there for a few seconds and was able to find one of the pieces I needed. I walked to the counter and told the man in terribly inaccurate terms what I was trying to accomplish. He said "oh, sure!" And walked to their vast collection of adapters and brought me exactly what I needed. I am never going to any of the monstrous stores again. All hardware needs will now be taken care of at Poplar Place hardware. They are knowledgeable. The store is well stocked and clean. And their prices are competitive.

After going to 5 or 6 big box stores and kiosks to have a key made, I gave this place a shot. Jeff…read moreknew Exactly why the other places didn't get it right, and all of his keys are working Perfectly. Thank Goodness!!! The hunt is over!! So grateful!! They were also cheaper the kiosks!! And they fix screen windows!! Great find!

I used apple maps and it said it was open. They are closed on Sundays and Mondays :( It is also the…read morebottom of a house it looks like not a typical shop appearance

They are so helpful. Whenever I have an issue with anything, they make recommendations. They tell…read moreme where I can find the one item or several items I came in to buy. Also, they have a pit beef stand in front of the store on weekends.

Needed some advice about patching a hole in a masonry wall with plaster overcoat…read more The salesperson, a haggard looking young man, was brusque and not very helpful, as i'm not familiar with this type of repair. It used to be with a small independent business the sales associates were ready to make recommendations and share advice , not so here, I was left alone to look over various products with no help.

Visited for the first time yesterday to pickup and online order that wasn't available at my local…read moreAce. I was very impressed! The store is huge (the largest Ace in MD) and the staff went above and beyond to help me out. I showed up in the middle of a rain storm without an umbrella to buy a pile of power tools. Rather than call me out for my poor planning. The staff very generously helped me figure out a way to get my new purchases to my car without getting them wet. This may sound minor, but when was the last time someone at a store went out of their way like this. I didn't even have to ask. Seriously can't say enough positive stuff about the team here.

Bad place. Avoid. Drive 30 minutes to drop off a mower at 6pm (after I confirmed earlier it was…read moreacceptable) and was told they would not accept due to shop being closed. Manager told me if I left it there they would "put it outside". Apparently they have a hard time "losing" lawnmowers (kind of impressive to lose lawnmowers). After traveling long distance, insane to me they wouldn't just put a tag on it and take it, totally unreasonable. Wouldn't recommend to anyone and will not go back. Note: posted same review on google, they commented, told me to reach out, and never responded. Am sure they will do same here. Also, I did reach out to management team and they ignored me so in fact they were not able to help.

I bought a Weber Grill and paid for delivery and a later pick up. They had two guys deliver but…read moretoday only one guy to pick up which made no sense. I had to help him with the grill. I called the store and asked for the manager and Mark answered. When I told him my concern he could care less and kept saying that it was Forest Hill and not his store so not his problem. Suppose it was a housewife at home. She could never have helped the driver ( who was very polite). I am very disappointed with how things were handled and with Mark's passing the buck.This is no way to treat a customer.

No one in charge on Sunday, only young people not trained in politeness, customer service, or the…read moreproducts they sell.