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Fearless Computing

2.5 (2 reviews)
Closed • 10:00 am - 6:00 pm

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Cloud services

Data recovery

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Brown Computer Solutions

Brown Computer Solutions

(45 reviews)

$$$$

I needed a new battery in 4 year old iPhone, and Apple online suggested a few independent shops,…read moreincluding BCS. The Keene store had the battery and scheduled service the same day. For some reason the phone wouldn't work with the new battery; "we're trying to figure it out with Apple." A BCS technician was on the phone a few more minutes, and to my pleasant surprise convinced Apple that this was a product problem not a customer problem - Apple agreed to replace the phone. By noon the next day BCS had received a replacement phone from Apple, and loaded my apps and info onto it. Thank you several Nashua employees for advocating on my behalf.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Fearless Computing - itservices - Updated November 2026

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