I needed a new battery in 4 year old iPhone, and Apple online suggested a few independent shops,…read moreincluding BCS. The Keene store had the battery and scheduled service the same day. For some reason the phone wouldn't work with the new battery; "we're trying to figure it out with Apple." A BCS technician was on the phone a few more minutes, and to my pleasant surprise convinced Apple that this was a product problem not a customer problem - Apple agreed to replace the phone. By noon the next day BCS had received a replacement phone from Apple, and loaded my apps and info onto it. Thank you several Nashua employees for advocating on my behalf.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Tom said he could resurrect my ailing CT-F750 cassette deck, so I shipped it to him. Tom said it…read morewould take a few months due to backlog, so I waited. Tom called and said my deck was alive again and would soon be returning to me. Tom did exactly as he said he would at every step. My beautiful 750 is singing as it did decades ago, and he did it all for a very modest price. I am a very happy customer who will likely be sending him more patients from my growing collection of Pioneer cassette decks. Thanks Tom.

While Tom couldn't fix my Bose CD player's capacity, he tried mightily---far more time spent than…read morethe $65 diagnostics covered. Wish it had had a different outcome but doubt you can find anyone else who will try as hard to solve your electronics issues. My neighbors who'd recommended Tom were sure happy with his solution to their TV's problems !

We've taken our computers here a few times and have always been satisfied with the service and end…read moreresult. And a nonprofit I volunteer for needed some advice about a computer issue and he checked out the computer without charging us a service fee. My husband paid for a warranty for a laptop at a big box store and the store not only didn't repair the computer but didn't honor the warranty. So we will continue bringing our computers here, we're lucky to have him in Peterborough.

If I could give this place only one star, I would…read more I used this place a few years ago but never wrote a review, my bad. My mum took my computer to this repair shop because the screen was going fuzzy for no apparent reason. (it was an HP and it was probably because of overheating) It took days to get my computer back and when I did the screen hadn't been fixed!! My mum took it in again and they had it for a few more days. When we finally got it back, guess what, the screen still wasn't fixed. We refused to deal with that shop any further, it was so frustrating. What took the laptop apart ourselves and cleaned it out. Now, as long as we keep it cool and give it a deep cleaning every now and then, the screen isn't so bad. I upgraded to a new laptop a little while after anyway but my family still used that funky thing. And then.....! Windows disappeared from the computer, it's hard to explain, but basically the computer says that it's running on some weird sort of trial version of windows. No more Office, no more... Well, basically the programs don't work on it anymore. We just use it to go online sometimes. So I don't know what the hell that guy did to my computer, but he sure fucked it up! DON'T EVER GO HERE!

Sometimes things happen when we lease expect them. Sometimes when it's rather inconvenient…read more Thankfully, I remembered the local mobile phone repair shop after a very unfortunate event with my trusty old iPhone. I had debated just going to my service provider and upgrading my phone but decided I'd check out repair options first. It was my first time visiting New England iPhone Repair. I walked in the door without an appointment and was promptly greeted by Nick and made to feel that my problems might be solved. And they were; professionally, skillfully, affordably and quickly. Nick was very friendly, accommodating, informative and set my mind at ease In my decision to hold off upgrading at this time. Thank you NE iPhone Repair for quickly getting me back up and running. There's still some life left in this old phone. We've been through a lot together.

Not good one. Did not try really hard to look into the issue with the phone but were quick to try…read moreto charge 60$ for 30min by just plugging in the phone into the computer.

Stopped in as my network adapter broke and I needed a new one fast. Owner was amazing and gave me a…read morespare one he had for free and walked me through the setup. Will be coming back if I ever need help with my computer!

This guy refused to even look at my computer. I took it elsewhere and it was an easy fix. I will…read morenever even go this place on Main Street again. Nobody should.

Good computer service is hard to find. I usually get support from the home office of my company in…read moreN Y City but sometimes they are just stumped. I found this little computer shop in my home town that was amazing. Its a one person operation and the guy is actually certified! Instead of dropping off my computer and waiting for a few days to find out what was wrong, the guy booted it up right then and there. He asked me questions about what was going on, how long, etc. Saw the problem in 5 minutes and told me it would be ready the next day. Not only fixed the problem, but my computer now runs twice as fast! Highly recommend.

I use my all-in-one desktop computer for business, and have years of files saved to my hard drive…read more My available memory was down to 15%: websites became inaccessible; my system kept blacking out. I was leery about leaving my computer for days for repairs, losing production time and security concerns with sensitive data. But Jeromy prioritized my problem and fixed my issues same day. He added additional RAM and fixed other bugs. Jeromy was professional, knowledgeable, trustworthy and charged reasonable fees. Hopefully I won't require his services in the future, but I recommend him highly for anyone who does need help.

My computer got hacked and I was very nervous as to what information was stolen. I called Laptop &…read morecomputer repair in Gardner Ma. and the gentleman showed real concern and asked if I had contacted my bank yet. Being later in the day he said if you can get it to me in the next half hour i can fix it for you tonight! Not drop it off for seveal days, fixed the same day, and fixed he did, all in the same day, wow this is outstanding service, thank you. You will have all my future business. Tom Akey

Tim knows his business and can do just about anything. He can recommend as well as figure out what…read moredo to for a project. He is a great resource to have in your contact list.

Tim was very responsive and followed through to make sure everything was up and running. We had a…read morecomplicated and annoying repair, so many thanks!