I needed a new battery in 4 year old iPhone, and Apple online suggested a few independent shops,…read moreincluding BCS. The Keene store had the battery and scheduled service the same day. For some reason the phone wouldn't work with the new battery; "we're trying to figure it out with Apple." A BCS technician was on the phone a few more minutes, and to my pleasant surprise convinced Apple that this was a product problem not a customer problem - Apple agreed to replace the phone. By noon the next day BCS had received a replacement phone from Apple, and loaded my apps and info onto it. Thank you several Nashua employees for advocating on my behalf.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

Professional, high-quality repair! Craig did my insurance job screen repair through Asurion on my…read moreS8. He was on time and the phone looks like it did when it was new. Came to my office and did the repair while I worked. Most importantly, Craig is someone you are not afraid to invite into your home or business to complete your repair. He looks professional and is a professional.

Craig was extremely communicative, friendly, and efficient! My phone is as good as new. Thank you…read moreCraig! I highly recommend him.

Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

There are not enough Great things that I can say about Geek Bro Repair. They were recommended by a…read moreco-worker and I'm so happy I went with Larry (the owner). I have a Galaxy S22 Ultra that I destroyed the screen falling in my driveway on ice (bruised ego). I had called around other places first, and the quotes were matter-of-fact and no detail. I didn't feel confident with them. I called Larry and he explained everything. Why my screen repair was more expensive (curved edges), and that I was going to get a genuine OEM part from Samsung. I paid the deposit, and a little extra for overnight shipping. Went in the next day, and within 40 minutes, my phone was back looking and acting brand new. It was so much better than spending $1500 on a new phone. I already have recommended Geek Bro Repair to friends and family. Larry is knowledgeable, and doesn't try to upsell you on any extras. It was refreshing to have ALL my questions answered.

My computer was acting strange, so I decided to give him a call. Problem was the graphics card,…read morewhich he gave me for a very cheap price along with a low labor rate, and voila, in only about a day, it works again!

I first became familiar with Steve West when he was a Talk Show Host on WKYV Live and Local from…read more2006-2013. I started everyday driving to work listening to Steve and he was always an inspiration. Steve was and is a musician, a Mental Health Clinician (Healer) and has transferred his music and passion for helping people in emotional distress to teaching us how to use computers with less fear and anxiety. Steve understands computers which is a strange skill for such a compassionate helpful human being. He aways gets back to me when I need help with my computer challenges. Steve has serviced my technology at his home, online and at my home in Brattleboro. I would recommend Steve to anyone who needs supportive, knowledgeable direction on how to proceed with a computer that deserves contempt and rational problem solution. If you tap his brain, he will send you in the right direction at a cost that is worth the expense. Dale W.

Basically got used RAM for $120 from this guy, which at most might have fixed an overheating issue…read more He did nothing else, and tried to tell me my not-yet four year-old laptop was "just a little slow", when in fact it's VERY SLOW -- to the point of not really doing anything. Task Manager shows HUGE CPU and RAM usage. He also installed a program I didn't ask for. His emails ignored my instructions to him, and I had to get very pointed with him. I would NOT call this guy again, and do NOT recommend him.