I had a small crack in my screen. Brought it to Tech one. There was a problem getting screen…read morehowever after a month and half it was fixed... then it wouldn't power on when I received it back Brought it in. They fixed the problem and tada... my laptop is up and running. They gave me a big discount on labor as It took so long to get a screen ... I will say communication with customer is key.... I had to call several times or email to get a response about my laptop but they did the job! I definitely recommend them

Terrible. I brought a computer with a virus to Tech 1. They "fixed" it. It booted up once at…read morehome and died. They told me it was Facebook and that using Facebook installs something called "Frogware" on your computer. I brought it back and insisted they fix it again. They did, but it didn't work. Called back - they wanted another $50 to look at it. I gave up and went to Suzor. Problem fixed.

I had left my connection to my laptop charger at home and I was unable to locate one in the local…read morebig box stores. My computer is a couple of years old so it was not as readily available. The owner was able to find one for me after we texted back and forth. He was so kind to take the time to look and check before I came in. I arrived to pick it up and he insisted to give it to me for free despite my trying to pay him. I was just floored by his kindness. I do plan to pay it forward because kind people exist in this insane world.

I have been having trouble starting my older computer with Windows 7. I depend on my computer for…read morework. Dan fixed it in less than 15 minutes. He knew exactly what it was, an extra video card that was no good. He came to my house in a timely fashion. Well worth the money and effort. Thank you Dan!

Mike goes out of his way to solve computer issues. I had an extensive gaming setup that went wrong…read more He was able to schedule an appointment almost the same day to help diagnose. He goes above and beyond in time and effort to understand the WHOLE problem. Not just a quick patch. I will use his services again, either remotely or by looking at the hardware again. Couldn't be more thankful.

The person was very professional and has communicated skills. In my case, I had all the materials,…read morethis review is based on installation. I highly recommend their services. Quoting 3 different companies, this one worked by the hour.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Great service.. Very knowledgeable staff This place is an…read moreinstitution. I have frequented the Brattleboro location for over 20 years

2 Wired Guys has always been very helpful with any computer issue I have had. If they can't assist…read moreover the phone, which is very rare, they will come out or have you drop your computer off. I would highly recommend this business!

Vermont Geeks are superheroes in our house, where I routinely cannot figure out even very basic…read moreissues with internet, computers etc. They are lovely to work with and will always walk us through the issues, including to try to see if we can fix it without them. Very reliable and great to work with!

Excellent Will use again and again and highly recommend to…read morefamily and friends Very knowledgeable and conscious of seeking cost effective solutions

My computer was acting strange, so I decided to give him a call. Problem was the graphics card,…read morewhich he gave me for a very cheap price along with a low labor rate, and voila, in only about a day, it works again!

DO NOT GO TO ACTU!!! BROKE MY COMPUTER!! This place is a joke. The have moved to Westmoreland, NH…read more The business was bought out and is now owned by Sean L. And his tech. I spoke with Sean on the phone and he stated he had all the parts to fix my computer. He also told me that I could get it fixed all said and done for $50. I showed up at his home (not office) at 10:15 am. He opened my car door and took my computer out and told me that he would be finished with it before I got back from running to the bank. We got back. And knocked on the door. No one came to the door. We knocked a second time and got screamed at by his wife "WE F@#$ING HEARD YOU!!", we were completely shocked. Once they came to the door we walked in and walked through horrible conditions. The house was ceiling high in junk and filth. We sat down next to him with my computer open and he was "re-sinking my processor". Sean told us, "it runs smoothly in safe mode." Well when he put it back together he put "too much torque" on the fan on top of the processor that he stated he was, "unsure if the processor is placed right." Shouldn't he know that?? He is the computer tech! Well when he replugged it in to see if it was in fact, "fixed..." It didn't "post" (show up on the monitor) to the monitor. We were concerned. He frantically contacted his tech and stated we needed to wait there while he ran to pick up his tech that "has no wheels." He instructed his 15year old daughter to entertain us while he was gone. The whole time we had been there they were screaming swearing and fighting. It was insane. When the tech showed up he sat down to look at it and started the whole process over. He stated we needed a new processor because, "the sink had too much nano compound." So the computer that used to turn on now doesn't and it had fried my processor when Sean had put it back together and turned it on. Well the tech... Took out my video card and it sure sounded like something snapped when he took it out. Well he tried a couple more thins and nothing worked. It was broken. Sean offered to split the price of a new processor with me and I said no I think you should replace it since you fried it. Well we left. I called him the next day and when I told him who it was started yelling at me. He said I had stormed out when I had not. I gave him my info to contact me if he came up with anything. Thanked them for trying and left. He also said that if I try to take him to court no judge will believe my story and he would counter sue for $150/hr he was tied up taking care of us. I was shocked and astounded. After saying all of this and screaming at me over the phone he asked if I wanted bring it over and let him look again. I was just shocked. I DO NOT RECOMMEND EVER GOING TO HIM. Steer clear of Sean and ACTU computers. They will break your equipment.

I am Allyn M.Granfors and I had a tune up done on my Dell inspiron 546 and I am completely…read moresatisfied with the price and service. Nuff said