Quick response. Knowledgeable. He was able to resolve my computer issue. Will use Monadnock PC in…read morethe future.

From the owner: Call today to set up an appointment for computer repair or new computer builds.read more

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Great service.. Very knowledgeable staff This place is an…read moreinstitution. I have frequented the Brattleboro location for over 20 years

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

Craig was extremely communicative, friendly, and efficient! My phone is as good as new. Thank you…read moreCraig! I highly recommend him.

My iPhone battery was getting weak. Craig walked me through helping him order the right one. And he…read morecame to my house to do the repair (in his vehicle). Super easy. Super pleasant. The phone wasn't charging well he cleaned the port. I now have a new-ish three year old phone. For $150. It's a steal imo. And he advised me how to keep the port cleaner (burning my pocket bottom side up). High recommend.

Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.

My computer was acting strange, so I decided to give him a call. Problem was the graphics card,…read morewhich he gave me for a very cheap price along with a low labor rate, and voila, in only about a day, it works again!

I first became familiar with Steve West when he was a Talk Show Host on WKYV Live and Local from…read more2006-2013. I started everyday driving to work listening to Steve and he was always an inspiration. Steve was and is a musician, a Mental Health Clinician (Healer) and has transferred his music and passion for helping people in emotional distress to teaching us how to use computers with less fear and anxiety. Steve understands computers which is a strange skill for such a compassionate helpful human being. He aways gets back to me when I need help with my computer challenges. Steve has serviced my technology at his home, online and at my home in Brattleboro. I would recommend Steve to anyone who needs supportive, knowledgeable direction on how to proceed with a computer that deserves contempt and rational problem solution. If you tap his brain, he will send you in the right direction at a cost that is worth the expense. Dale W.

Basically got used RAM for $120 from this guy, which at most might have fixed an overheating issue…read more He did nothing else, and tried to tell me my not-yet four year-old laptop was "just a little slow", when in fact it's VERY SLOW -- to the point of not really doing anything. Task Manager shows HUGE CPU and RAM usage. He also installed a program I didn't ask for. His emails ignored my instructions to him, and I had to get very pointed with him. I would NOT call this guy again, and do NOT recommend him.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!