I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

I called and spoke to Vin he spent a lot of time with me trying to diagnose over the phone and we…read morediscussed different options for resolving my slow PC. We talked about replacing with a solid-state drive but I think we came to the conclusion that it was slow because of competing virus software. So he was very good and spent a lot of time with me giving me the options. And we chose the cheaper safer route first and then will discuss options if the problem persists. This was great I didn't spend a lot of time or money to find out the issue he was very patient with me and I would definitely return with any PC issues.

My personal PC laptop broke down and I contacted this company in the Milford area to work on it. I…read morewas highly impressed with the knowledge and assistance provided by Vin, the owner, and one of his techs in troubleshooting my laptop problems. Although they didn't resolve my Windows reboot loop issues, they were able to remove the hard drive and save most of my data despite the many hard drive errors. I had also checked with Best Buy and found Avanti to be less expensive and much friendlier than the box store. I'm very pleased with my experience with Avanti and highly recommend them to anyone needing a computer repair or IT technical assistance. They're really great!!

AT&T has finally done it. They have owed me credits for years. They just now raised their rates…read moreon regular telephone line to over $400 per line. I got a bill for 2 lines for $1000 with all the fee's. A granite guy called and they were able to save me a ton of money. Had a line go down, they answered right away, turns out it was another At&T line we didn't move over, AT&T took me on hold for 4 hours just to get someone that could try to help. The Granite team was great. Easy and great communication.

I would give them zero stars if I could. The customer service overall is terrible and the prices…read moreare outrageous. They wanted to charge me for a technician when the problem was with their server, not my equipment. When I had internet issues, they told me I didn't have enough Mbps and to "just buy more," even though their server was down. I would avoid them at all costs. I called a month ago about incorrect billing and they still haven't gotten back to me. It's been an entire month. They're quick to set you up and bill you, but not to help in any way, shape, or form. They open tickets and then leave you hanging.

I can't recommend AccuTech enough! They came recommended from our building property management for…read moreassisting with our office buildout and the experience from start to finish was wonderful. They are knowledgable, efficient, timely, and went above and beyond to help us with additional services as needed. Heather, Brian & Kori are truly the best!

From the owner: Accutech Communication installs network cabling and structured cabling in businesses in MA, RI and…read moreNH. We provide the highest quality business communications services in Massachusetts, New Hampshire, and Rhode Island since 1993. We design and install structured cabling systems, network cabling and business phone systems for both small businesses as well as large corporate campuses. We build long-lasting client relationships with our exceptional customer service and low price that does not compromise quality.

Installed a video system for me with remote viewing on my smartphone. Very professional.read more

From the owner: VoIP, structured cabling, telephone systems service, CCTV/CATV/AV, retail service and rollouts.read more