Unilab's motto "Low Cost Blood Tests" rings true but goes way beyond this. This is the first and…read moreonly lab you'll ever need to go to in the greater Chicagoland area...forget about those expensive lab bills that you get slammed with through your doctor's office. You can bring any of your clinical needs to Unilab and you'll get fast, efficient results done by dedicated staff. You don't even need a doctor's prescription to get tests done here...just come into the office with any recommended doctor's tests. Here's a quick summary: 1. You visit your doctor and he/she recommends that you get x, y, z lab tests done OR you yourself just want to get your own tests done out of curiosity like get your cholesterol levels checked or a CBC done. 2. Come in with your lab recommendations, and the friendly, licensed phlebotomists will do a blood test for you right there at the lab. 3. Test results are sent to you via email within 24-72 hours, depending on what the tests are. The office is a bit tucked away and hard to find the first time...park at a meter anywhere you can near the corner of Austin & Lake, and walk to the door that's directly across from Church's (try your best to ignore that tempting and at the same time disgusting smell of grease) and next door to Unity drugstore.

Very displeased with the service I received from this office. I understand the office is small but…read morethe hallway should not be used for all purposes, especially if they do not plan to properly prep the area before and after draws. I needed IgG titers ASAP to meet a work requirement and they ensured me they would be ready Monday (I came in on a Wednesday). I confirmed this multiple times before I signed any documents or paid. However, when I called on Monday the man who answered was extremely rude when I asked what the hold up was. If the labs weren't ready that is understandable but he could have easily owned up to the fact and apologized, instead he yelled at me and proceeded to hang up on me, all without allowing me to get a word in otherwise. Honestly, if I hadn't had this unfortunate exchange with this man I would've given them 4 stars and moved on but you can't be in a business like this not have basic customer service skills and phone manners.

Entire first visit went even better than expected. Staff as well as physician were very helpful and…read moreI will return to this location and primary.

Very thorough. I'm very happy to have made a move to this clinic. I really like Dr. SOHN.read more

Quality of care has steeply gone down since they opened. Wait times are worse than going to the ER,…read moreeven after scheduling an appointment online. My last experience with the NP was awful- I came in with horrible sinus congestion, cough, headache and clogged ears, and after I explained what was going on, she looked at me and asked "why are you even here??" She reluctantly prescribed cough pearls and a nasal spray, which didn't work anyway. I ended up following up with my doctor, because symptoms didn't improve. I've never had a medical professional ask me why I'm wasting their time. If you can, go elsewhere.

I am beyond disgusted with the lack of professionalism and basic human decency at this facility. I…read morescheduled an appointment at 3:00 PM for a 7:20 PM slot. When I arrived in 18-degree weather with my sick child, I was told they couldn't see him until the next day--despite having a confirmed appointment. My 1-year-old had been sick for two days with a 102.4 fever. I explained to the staff that I needed to know if it was serious, but the receptionist was incredibly rude. She claimed she spoke to the manager, who supposedly advised her to just reschedule me. When I asked why no one called to notify me that they wouldn't honor the appointment, she actually had the nerve to say that "notifying patients has to be done in person." Why do appointments even exist if you're going to drag a sick baby out in freezing temperatures just to turn them away? As I got understandably frustrated, I told them they weren't doing their effn job. The staff member then looked at me and said she was "thinking" of seeing him, but because I was upset, she now wouldn't. My son ended up having the flu and two ear infections. They were more worried about being out the door by 8:00 PM than the health of a suffering infant. When I asked for their names, they both acted like mutes and refused to answer. If you have a child, PLEASE do not come here. They are unprofessional, heartless, and clearly hate their jobs. Go to Midwest Express Clinic Urgent Care (5700 W Fullerton) instead. Even though they also close at 8:00 PM, I called them and they told me as long as I walked in by 7:59 PM, they would help. The three ladies there were helpful, treated my son, and even checked me as well. Avoid this place at all costs--they don't care about your family's safety.

I have to give Edward Health Center a great deal of credit, they do a wonderful job…read more All of my physicians are in this network. I've found it's just easier. I have a patient portal where all of my records are, I can pay my bills, I can schedule appointments- one stop shop. Much easier. I went to this location for a mammogram. It was a nice experience. The office was designed to be relaxing for patients. The staff is kind and friendly with each patient. The staff is also great at explaining what is happening, next steps, etc. this is important if you are getting tests run. There is a Starbucks and cafeteria built in - both are nicer than your standard hospital cafeterias. They seemed to build this place with the patient experience in mind.

My initial visit in August 2017 I saw Dr. Acharya for my yearly OBGYN check up and to obtain BC…read more Dr. Acharya took it upon himself to run additional tests that I didn't know wasn't part of the yearly check up. Couple weeks later I receive a $1,500+ bill. I was SHOCKED!!! For a yearly checkup and to get birth control is what I asked for. NOT for additional testing. Unfortunately I had to go back in October 2018 because my BC script wouldn't be filled without going back to the doctor for the yearly check up. I also had a HMO plan, so Dr. Acharya was my PCP. At this same time, I requested Dr. Acharya refer me to a specialist due to a health concern and he referred his colleague Dr. Afridi. The bill was over $850!!! Just for a yearly check up and refill of BC. UHC initially paid a portion and ended up reversing it - meaning insurance covered NOTHING due to whatever codes Dr. Acharya inserted. Nothing was diagnosed so I have no idea why they would code my check up as a diagnostic. Fast forward to one week later... I have my referral appointment with Dr. Afridi. She sat down with me and we spoke regarding my concerns. She recommended taking some blood so I went to the other room so they could draw blood. I waited for my results in the lobby and there were no signs of cancerous cells and I didn't book another appointment. Same situation as before, I was charged $1,618... insurance initially covered a portion, and after an audit due to the codes Dr. Afridi entered it was classified as a diagnostic meaning UHC insurance wouldn't cover ANY of the bill and reversed the payment UHC originally covered. How are my doctors visits classified as diagnostic when nothing was wrong? UHC reversed the payments on their end on May 16th and Edward Elmhurst sent me to collections the first week of June. Neither UHC or Edward Elmhurst had contacted or tried to communicate this matter to me. I will not be returning to this doctors office. This place is a scam recording whatever codes they want to collect money.

Sonia was super friendly and made the entire process quick, easy, and very reassuring of privacy…read moreand safety. She thoroughly explained the process and overall was one of the nicest people I've encountered with any kind of testing (unlike those typical crabby ones who hate the world). I highly recommend this location for anyone needing a quick and easy test!

Sonia and the staff were absolutely fantastic. Very courteous and aware. Job well done! I would…read morerefer this company to everyone!

DR Kwiecinski, it is my utter annoyance and disappointment that I am writing to you today. please…read moreaccept my apologies in advance for my tone and potential poor choice of words as i am clearly upset and want a resolution. after nearly 20 years of doing business with med-stop over countless carriers i have referred to you, and have personally been affiliated with, MS Agnes of your Milwaukee Ave office is simply ridiculous in her poor behavior and unprofessionalism and lack of communication. this is not the first time she has provided poor and unprofessional service and I'm just sick of it!!!!!!!!! i called in this morning, she answered, then she placed me on hold so i could wait 1 hour and 14 minutes for her to never come back to the line!!!!! then, i called the office from my cell phone, while still on hold with the initial call, just for another associate to tell me she is "with a patient" and cannot come to the phone. this is bs!!!!!! the reason for my call is my driver k.n. who tested on March 7 and, can you imagine, still no results or updates regarding the status of his test from your office as of 3/18/2022!!!!! this is very shameful and a terrible look for your company. i have had to keep contacting your office since the test date only to be told after 11 days, "oops, it was a clerical error, issues with chain of custody and after 11 days, the test will be cancelled" in these 11 days we have lost an overall gross earning of approx $17,0000!!!!!!!!!!!! who will reimburse my company for this loss????? who will pay my driver???? who will cover his per diem and lodging costs? not to mention that the clerical error began in the Bolingbrook facility with the collector who was clearly poorly trained and failed to "wet sign" the coc which now magically "can't be printed" and sent to the lab!!!!!!! this i learned after i called Bolingbrook office around march 10 and asked if they received the request from the Milwaukee Ave office, she said yes, will print, sign and send immediately. now, her printer isn't working?!?!?!?!?!?!?!?!?! is this how business is conducted????? a loss of all this money over a faulty office printer and poorly trained employees????? seriously!!?!?!?!

From the owner: General Practice, Drug and Alcohol Testing, DOT Physicals, Immigration Physicalsread more

Avoid this place. Horrible customer service. Said I no-showed to an appointment when they never…read moreresponded to my email or text. Rude.

Very accommodating. Got me in quickly and wait time was short. The Dr was wonderful. I've done an…read moreMRI and CT here. They have moved though and need to update address on here. Thank you Monica for your help this morning!!