If I could give Foundry Yard Apartments zero stars, I would…read more
Living here for two years was one of the most frustrating renting experiences I've ever had, and it only got worse after I moved out. Despite leaving my apartment in immaculate condition, I was hit with a $350 "cleaning" charge after move-out. The lease specifically discusses cleaning charges for areas that are left excessively dirty, yet the apartment was spotless. To make matters even more absurd, the photos attached to justify the charge only showed a clean apartment. There was nothing in the pictures that remotely supported charging hundreds of dollars for cleaning.
When I attempted to contact management to dispute the charge, my emails and calls went unanswered. Instead of having a conversation or explaining the charges, the account was simply turned over to a collections agency. The agency was incredibly confrontational and rude from the very first interaction. It's hard not to feel like the move-out charges are simply another way to squeeze money out of residents after they've already left, and you have no choice but to pay the charges or they will ruin your credit.
Security is another major issue at this complex. My bicycle was stolen from the supposedly secure bike storage area, and absolutely nothing was done. Throughout the two years I lived there, exterior doors and security locks were constantly broken, sometimes remaining unrepaired for months despite repeated reports to management. The parking garage was no better. The garage doors were frequently stuck open or completely broken, leaving what is advertised as a secure parking garage accessible to anyone walking in from the street. I also had numerous packages stolen during my time there, and management never implemented any meaningful solutions despite this being an ongoing problem.
Maintenance was equally disappointing. We experienced three separate water leaks from the apartment above us. Each time, management was notified multiple times, yet the underlying problem was never actually fixed. Instead, it felt like temporary patches were applied until the next leak inevitably occurred. No tenant should have to repeatedly deal with water leaking into their apartment because management refuses to address the source of the problem. We even had some of our furniture ruined by one of the water leaks and when we reached out to management the only solution they had was to file it on our renters insurance.
The cleanliness of the building was another constant issue. The hallways and common areas frequently smelled like garbage because trash pickup was missed, the trash chutes were constantly clogged, and the garbage rooms would overflow for days at a time. For a property that markets itself as a luxury apartment community, it often felt neglected and poorly maintained.
Overall, Foundry Yard looks nice on the surface, but that's where the positives end. Between questionable move-out charges, nonexistent communication from management, recurring maintenance issues, broken security systems, theft, overflowing trash, and a complete lack of accountability, I cannot recommend this apartment complex to anyone. There are far better places to live where management actually values its residents instead of ignoring their concerns until they move out and then sending them to collections over charges that cannot even be justified by their own evidence.
