i stumbled upon them by a mistake today. I test drove a car at another dealer and didn't like the…read morecondition. I searched the Internet for another Corolla close by. I walk in the office and am met buy the friendliest young guy you could ever meet. About late 20's. It's a father son operation. He's got long blonde hair he's wearing a T shirt, board shorts and Vanns. Someone you would expect to meet at an REI rather than a used car dealership. I told him what I was looking for and the one they had was in process of being sold. He didn't try selling me on something else. Instead he went on to tell me how great corollas were and he was sorry they didn't have another one. We talked about cars for a while and he's very honest about his opinions on cars, even the other ones on the lot that were comparable to what I wanted. While talking he mentioned how a mechanic they use has a Corolla in really nice shape but it's 1,900 more than I wanted to spend. He said I could probably get him down to my price because it had a manual transmission and most people looking for a corolla want auto. I left and drove to the other dealership. The most immaculate 10 year old Corolla I've ever seen. He was right. The seller came down the $1.900 for me! Far below book value for that car. What an awesome experience. Great people! I will definitely recommend them to anyone. Another reviewer mentioned the Subaru they bought and all the repairs. It's a turbo Subaru. Everyone knows turbos don't last forever and Subaru engines go through head gaskets and oil seals. Can't blame falcor for that.

Bought a truck from them a month ago exactly and it's transfer case is shot and rear differential…read moreis gone oil all over my driveway and because it's passed the 30 days all of these repairs are coming out of pocket for a truck I literally just got will never buy a vehicle here again $16,000 check was given to them for a truck that needs many repairs not happy wish I could give them zero stars

Auto Point made the purchasing process smooth & pain-free. I had a lot of questions & concerns…read moreabout the car. They were patient with me going above & beyond to check out & address all of my concerns. Tony was kind enough to wait for my wife & I to show up after hours to sign the paperwork as we weren't able to leave work before they closed. They registered the car for me & called me a day before it was supposed to be ready to let me know I could pick it up. It only took 2 days after signing the paperwork before I was called to come get my new car. A few days after picking my new car up, I noticed a vibration when braking. I called Tony to let him know & he advised me to drop my car off at my convenience as this was around the Thanksgiving holiday. (No questions asked, no attitude, just great customer service!). I dropped my car off, and they gave me a loaner vehicle. When I picked my car up (the very next day), they had fixed the vibration by replacing all 4 brake pads & rotors to ensure I didn't have any issues moving forward. They even noticed a ripped wiper blade & fixed that as well. I highly recommend Auto Point if you're looking for an affordable used car. The entire experience was above & beyond my expectations! It's clear that they care about their customers, even after the sale is made!

I had a great experience here. The owner Anthony Lafromboise is really nice. If I could it would…read moreget 6 stars but that's not possible. Thanks for the amazing experience.

Great service at Sarat Ford Lincoln. I've had both of my Honda's serviced at Sarat Ford Lincoln…read more They are honest, thorough and John Gentile who runs there service area is great. His staff and his recommendations are awesome. Not only that, but the sales staff is fantastic and gave us an honest quote.

Do not buy from Sarat Ford!! I purchased a truck in February and paid for a shipper to pick it up…read moreto deliver it to California. The shipper was denied pick up after I had already been told it was ready by the dealership. I had to eat the deposit of 950 dollars. The vehicle didn't even get to me until April. So on top of the $2900 it cost to ship I had to pay the additional $950 deposit for the denied pick up. NATE the finance manager and FRANK the salesman both told me that the dealership would reimburse me for the deposit. Well it's now June and I still haven't received the plates (no dealer plates either) or registration.and im now being told that there were hidden fees and I won't be getting the reimbursement I was promised and deserve. Oh and the passenger door lock doesn't even work on the $55,000 truck I've been waiting 4 months to drive FRANK RUSSELL AND NATE KILELEE you guys lied!!

Bought a 99 corvette from Phil,…read more Phil is possibly the nicest and most honest car dealer I've ever bought from. Between keeping the vehicle for two weeks while I came up with the funds to helping with any an all issues that come up. I highly recommend this dealership over any and all dealerships in western mass.

I was looking for a particular car and was searching through Car Gurus and other sites when Pat's…read moreAuto Sales in West Springfield, MA came up with the exact car I was looking for. I live in Mission Viejo, CA so I left a message and also called the next morning to find out a little more about the car. Philip answered the phone and was very knowledgable and answered all my questions. I offered a reasonable bid on the car and he countered me which I accepted. I sent them a deposit and them a money transfer. The whole process was flawless. Eileen in the office was super nice and had all the paperwork to me in no time. What a great place to buy a car. I am awaiting the transporter's delivery!

I just purchased a BEAUTIFUL Audi A5. I told Jim Dowd (sales manager) what I was looking for and he…read morecame back to me 2 times with 2 BEAUTIFUL Audi's! He listened to what I wanted and FOUND EXACTLY what I wanted, in the price I wanted to be in. He didn't give me any sales pitch or bs. I would HIGHLY recommend Jim if you are looking to buy a car! A car sales person who LISTENS is hard to come buy so trust me, GO SEE JIM DOWD!

Jim was super easy to deal with. He provided all answers to my questions while making me feel like…read morei was a person rather than just business. Living out of state it could have been very difficult to seal the deal but it wasn't he made the transaction a very simple process and in the future i will look to Jim when vehicle shopping again. Highly recommend V&F auto to anyone looking for vehicle that he has in stock..Thanks again

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Great buying experience! I was shopping for my daughter and found a car of interest on Carfax.com…read morefrom Union St Auto Sales. Within an hour from inquiring, I got a response that the CX-5 was available. I decided to check it out a few days later. Charles was friendly and knowledgeable, not pushy at all. The car was ready and waiting for me to look at. I decided to drive it and did not buy that day just to consider options - no problem. Went back 2 weeks later and bought the car for a fair price. Paperwork and delivery was all efficient and communication excellent. No games! I also worked with Josh, who is Charles' partner, and he was equally helpful. The car is great, had 1 owner, no accidents, was well cared for, etc. I hesitated mainly over the mileage but in the end the Mazda CX-5 is perfect. I would go back again to look for a used car. Very pleased with the experience overall! Thank you!

For me, it all starts with narrowing down choices for a good, reliable car. With Consumer Reports…read moreand Carfax as guides, I was able to locate a car that led me to Union Street Auto Sales. Josh, our salesman, seemed to have a keen eye for filling out his inventory and we were the beneficiaries of that and, at a fair price. Josh didn't pressure us and respected our preference for the car we came to him about. He didn't bullshit us or try to upsell us either.

Although I did not buy a car from Chris auto, the owner was extremely professional, extremely…read morefriendly and the cars there were great

I couldn't be happier with my purchase of 2017 Ford Explorer. John was so kind and made my buying…read moreexperience a pleasurable one. Vehicle runs great, was very clean, and sold it to me for a fair price. If anyone is in need of a used vehicle, please give Chris Auto South a call, you will be glad you did.

I had a great experience at Elmwood Auto Dealer in Agawam MA. I think I got a very good used Mazda…read moreCX-5 at a fair price. Lori, the office manager, was extremely helpful in registering the car and helping to solve an electronic key issue with it. I live 3 hrs away, but it was worth the trip and they expedited things for me to make the transaction a positive experience. I would highly recommend them for a used car purchase. Ellie

Wow! Talk about a unique car-buying experience! There is literally NO pressure, NO gimmicks, NO…read morebait-and-switch...just good cars at good prices, with good people helping you out. We're from CT, so buying a car out-of-state for the 1st time was a little odd for me, but Melanie, Moe, and Raj make everything easy...and they stay so calm throughout the whole process (if purchasing a vehicle makes you nervous, this is a VERY GOOD thing). Long story short, we got a great car, at a great price, from honest people who care about their customers.

The people, for the most part, are pleasant, that's a plus anywhere you go…read more My gripe is with the service department. The prices are totally outrageous as they are at any dealership. They will gouge you big time for services you could get with a GOOD independent mechanic at a much lower price. Example: Brakes. Check out what they charge you for a brake job at Central. Then, check out what the materials actually cost at any good auto parts store. Get a person you can trust to do your brakes, pay for the materials, another $25. or $50. for the person who does the job and you've paid way less than half of what you'd get ripped off for at Central. It's insulting the way they try to tell you that it's something "that really should be done, now...." and then they add in the $$$$$$$$$$price. Yeh right....well, NO THANKS!! Shop around, there ARE a few good independent mechanics who are trying to make a living and a lot of guys who have worked on cars as a hobby for many years and know what they're doing.

Kaan is a great salesman- def go check him or Tim out for great service, quality care and overall…read morecustomer service and great communication skills