Bought a truck from them a month ago exactly and it's transfer case is shot and rear differential…read moreis gone oil all over my driveway and because it's passed the 30 days all of these repairs are coming out of pocket for a truck I literally just got will never buy a vehicle here again $16,000 check was given to them for a truck that needs many repairs not happy wish I could give them zero stars

As I was on the hunt for my first vehicle I saw a Tacoma for sale, being offered by Falcore Auto…read moreSales. I made the 2 hour drive to go take a look at the truck, as it was what I had been looking for and was a fair deal. I checked the truck out and decided to put a deposit on it. Jeff and Josh were very friendly and helpful in this process. I arranged to pick it up the following week. When I arrived to receive the truck, I was pleasantly surprised to the fact that they had buffed/polished the truck for me. This really brought life back to the 15 year old paint. I sealed the deal with Josh, Jeff and Jessica. I had the car home and drove it for about 2 days when it began to overheat while driving and the heating/AC system ceased to work. I brought the truck to my local mechanic and he diagnosed it with a bad head gasket. I was quite upset at first seeing as my newly purchased truck need a very big and costly repair. I reached out to Jeff and Josh with the matter and they handled it like absolute gentlemen. We had the truck towed back to Falcore. They made sure that the truck was properly and professionally repaired. They kept me very updated in this process. I want to give a big thanks to Falcore for making my first car purchase an easy and professional experience. Thanks again!

Auto Point made the purchasing process smooth & pain-free. I had a lot of questions & concerns…read moreabout the car. They were patient with me going above & beyond to check out & address all of my concerns. Tony was kind enough to wait for my wife & I to show up after hours to sign the paperwork as we weren't able to leave work before they closed. They registered the car for me & called me a day before it was supposed to be ready to let me know I could pick it up. It only took 2 days after signing the paperwork before I was called to come get my new car. A few days after picking my new car up, I noticed a vibration when braking. I called Tony to let him know & he advised me to drop my car off at my convenience as this was around the Thanksgiving holiday. (No questions asked, no attitude, just great customer service!). I dropped my car off, and they gave me a loaner vehicle. When I picked my car up (the very next day), they had fixed the vibration by replacing all 4 brake pads & rotors to ensure I didn't have any issues moving forward. They even noticed a ripped wiper blade & fixed that as well. I highly recommend Auto Point if you're looking for an affordable used car. The entire experience was above & beyond my expectations! It's clear that they care about their customers, even after the sale is made!

I had a great experience here. The owner Anthony Lafromboise is really nice. If I could it would…read moreget 6 stars but that's not possible. Thanks for the amazing experience.

VERY happy with service here. I have found the Lincoln service to be top notch - they are timely,…read morehonest and helpful. This is my first Lincoln, and I would be inclined to buy another here when the time comes!

I am very disappointed with Sarat Ford and would not recommend buying a car from them. I recently…read morepurchased a 2024 Toyota Venza from them online due to a 2 hr driving distance. It was advertised to be in brand new condition, with low mileage, so I agreed to purchase it, based on the information and pictures the salesman provided. Later down the line in completing the sale, the salesman disclosed that there was a scrape on the rear quarter that hadn't been identified in the pics they sent me. They wanted to charge me an additional $600 to do the body work. I declined the repair because any other dealership I've bought from before, has always included ding and scrape repairs as part of the agreed upon sales price. When the car was delivered, it was raining, so I didn't inspect further. The next day, I noticed that there were also two small dents on the same side and rear which had never been disclosed by the salesman. I took the car to an auto body shop I trusted and was given an estimate of $1638.44 to repair everything. I communicated this to Brian Foley the Sales Manager along with a copy of the estimate. He eventually responded that they would reimburse me only $1000 towards the repair, which I reluctantly accepted, since I was already in for the $600 scrape. It has been over a month and no check from Sarat Ford. Brian Foley has not returned multiple voicemails and emails from me to find out what happened. I also complained through the Dealership website and got NO response! This is how they treat no-hassle, slam dunk, cash customers? BUYER BEWARE... these people are apparently not trustworthy to do business with!

Bought a 99 corvette from Phil,…read more Phil is possibly the nicest and most honest car dealer I've ever bought from. Between keeping the vehicle for two weeks while I came up with the funds to helping with any an all issues that come up. I highly recommend this dealership over any and all dealerships in western mass.

I was looking for a particular car and was searching through Car Gurus and other sites when Pat's…read moreAuto Sales in West Springfield, MA came up with the exact car I was looking for. I live in Mission Viejo, CA so I left a message and also called the next morning to find out a little more about the car. Philip answered the phone and was very knowledgable and answered all my questions. I offered a reasonable bid on the car and he countered me which I accepted. I sent them a deposit and them a money transfer. The whole process was flawless. Eileen in the office was super nice and had all the paperwork to me in no time. What a great place to buy a car. I am awaiting the transporter's delivery!

Jim was super easy to deal with. He provided all answers to my questions while making me feel like…read morei was a person rather than just business. Living out of state it could have been very difficult to seal the deal but it wasn't he made the transaction a very simple process and in the future i will look to Jim when vehicle shopping again. Highly recommend V&F auto to anyone looking for vehicle that he has in stock..Thanks again

Jim made the whole process easy. He was personable, professional and friendly. He made us feel…read morelike we were the most important customers. Any questions we had for him he either had the answer or looked it up. I love my Subaru and if I needed to find another car, I would return here. I would definitely recommend V & F.

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

For me, it all starts with narrowing down choices for a good, reliable car. With Consumer Reports…read moreand Carfax as guides, I was able to locate a car that led me to Union Street Auto Sales. Josh, our salesman, seemed to have a keen eye for filling out his inventory and we were the beneficiaries of that and, at a fair price. Josh didn't pressure us and respected our preference for the car we came to him about. He didn't bullshit us or try to upsell us either.

Bout a Honda Pilot 2017 from them on October 14, 2022 didn't really get to drive it as much till…read moreMonday because I had to wait for registration October 17,2022 driving back from work system transmission problem light comes on the dash tried to call the dealer but they had closed so the next day I call back the dealer let them no the issue they told bring the car to Honda so I brought it that Saturday to Honda Honda flushed the fluid from transmission and replaced with new tranny fluid I drove about a hundred miles that afternoon to Ct transmission light came back on again after the diagnosis curry Honda said if the light comes back on I would need a new transmission! Mind you I've only had the car for going on ten days since purchasing the dealership gives you 1250 miles or 30 days for warranty they sold me extended warranty with my purchase as well but they insisted that I use my warranty coverage which makes no sense at all if I technically still have warranty left from the dealership why should I have to use the extended warranty they sold me with the purchase to fix a transmission issue the car was sold with ,you would think after buying a 22,000 car you would not have issues specifically with a transmission I feel like they sold me the car knowing that it had a bad transmission I spoke to Josh one of the owners who did all my paperwork but was very unprofessional about the situation I explained to him that I shouldn't have to deal with this issue seeing I only had the car for less then 2 weeks he pushed me to the side said he will get back to me after he spoke to the co owner Charles to figure it out which don't make sense if Josh was the one who did all the paperwork and basically sold me and my wife the vehicle this is a stressful issue to deal with I would not Recommend anyone to purchase a car from here they make it seem good when your signing papers but when a issue occurs with the car they brush you to the side as if they don't wanna deal with the problems

I couldn't be happier with my purchase of 2017 Ford Explorer. John was so kind and made my buying…read moreexperience a pleasurable one. Vehicle runs great, was very clean, and sold it to me for a fair price. If anyone is in need of a used vehicle, please give Chris Auto South a call, you will be glad you did.

I was looking for a first-car for my son who just got his license. I found a good relatively new…read moreMazda3 at Chris Auto, that was discounted because it had high one-owner (John showed me the carfax) highway miles. The vehicle drove nicely and looked great. There was one minor issue--it needed a wheel bearing. John promised me he would have it fixed in a day or two. It ended up taking more like 5 days, but it was worth it, hear me out: John had his brake guy do all 4 brakes (which it didn't need, he could've sold the car with the brakes as they were) and his mechanic noticed it needed front exhaust work. John was able to get it scheduled into a well regarded exhaust shop on very short notice (they were booking several weeks out--I called them myself). John personally made sure the car was 100% when I picked it up. He even replaced the wiper blades. My son is ecstatic and just got his windows tinted (using the tint-guy that John recommended). John has extensive contacts in the repair and parts community--he basically knows everyone and he certainly knows cars and more importantly he understands people--he understood this was my son's first car and he did everything in his power to make the car the perfect gift for him. If you appreciate an old school car guy who talks to you straight and delivers on what he promises, you should go see John at Chris Auto South.

I had a great experience at Elmwood Auto Dealer in Agawam MA. I think I got a very good used Mazda…read moreCX-5 at a fair price. Lori, the office manager, was extremely helpful in registering the car and helping to solve an electronic key issue with it. I live 3 hrs away, but it was worth the trip and they expedited things for me to make the transaction a positive experience. I would highly recommend them for a used car purchase. Ellie

Wow! Talk about a unique car-buying experience! There is literally NO pressure, NO gimmicks, NO…read morebait-and-switch...just good cars at good prices, with good people helping you out. We're from CT, so buying a car out-of-state for the 1st time was a little odd for me, but Melanie, Moe, and Raj make everything easy...and they stay so calm throughout the whole process (if purchasing a vehicle makes you nervous, this is a VERY GOOD thing). Long story short, we got a great car, at a great price, from honest people who care about their customers.

Kaan is a great salesman- def go check him or Tim out for great service, quality care and overall…read morecustomer service and great communication skills

I've purchased 2 EVs from Central and can not be more pleased with the process. Central is an…read morehonest dealership that works hard for your business.