It was time for a safer, more reliable car, and I couldn't be happier with the team at Thrifty Car…read moreSales in Westfield, MA for their excellent above and beyond service. Seriously, if you're in the Northeast, and need a car, they treat you like family. I purchased a 2021 Hyundai Tucson all before work at 11. They had me in and out in an hour and a half, and even came in early before they opened to help me out! You will not be disappointed with Mike and his team!

had my car for 2 1/2 years , engine is broken now and i still owe on it . shady shady shady ..read more

I have been doing business with Chris Auto for 17 years now. I have purchased many vehicles from…read morethem, all of which were fabulous cars to me. I as well have two kids that have always purchased cars at Chris Auto and they as well have been very happy. The customer service support if needed has always been great! I have been to a new dealership to look at cars and would never buy there. Too many sales people chasing you around. At Chris Auto they give you plenty of space and are very knowledgeable. Defiantly suggest to check them out

These people are crooks and frauds !! They over charged me for a 2006 Toyota(as is)for $7341.25 on…read moreOctober 13 they took my money and they said they would fix the bumper,front windshield(Trevor said appt by Payless on Oct.16), put new brakes,tires, and rotors, new battery, fix the seat belts,etc. it took them over a month to fix the windshield alone. After 3 weeks I said I want my money back I can't keep waiting for a car that they don't want to fix and Diane then fraudulently/illegally registered the car under name without a bill of sale or even a title all because they didn't want to give me my money back. Nov.15 I finally get the car; seat belts don't click (only driver), windshield still broken, car making weird noises while driving, turning off and turning on, car shaking really bad especially on reverse, while driving, at a stop sign,CD player doesn't work, Bluetooth doesn't work,lights are out, speakers are practically blown, battery keeps going out causing clock to reset,middle arm rest is broken,tires are shit so is the spare (14 psi), breaks has a weird movement like a pause like of it got stuck half way! which is a safety hazard, they gave me the car with only a quart of gas. Hood will only close if you slam it.Trevor, Diane, the fat old lady that sits by the bathroom, and the fat older guy with glasses like to gang up on you, give a lot of attitude,scream,shout, and act like they're the victim . These bamboons didn't even know the lemon law (they had to Google the shit) or how to sell a car but want to brag about being in business for 43 years. I was told I have a warrenty of 30 days 100 miles but I have to drive the car for 100 miles before getting it inspected because of the new battery when I told them I'm driving 2 miles a day that's impossible and doesn't make sense they got mad and the screaming and jumping around like toddlers started again oh i don't care whatever, whatever not my problem that's yours it's your car now while he rolled his eyes like a teenager on her period(is what I got). I have 4 co workers that vouched for them but I guess how I'm not white this is the reason I'm the only one dealing with this shit storm of morons. The mechanic is even worse he gets offend because you question his work and acts like his youtube diploma is the best work.

Bought my first car here--a 2019 Subaru Forester. Eddie, Dave, and Angela were all amazing,…read moreprofessional, and transparent to work with, and made me feel at ease and comfortable asking questions and making sure I understood the car and the process of buying a used car. This was truly a case of no pressure sales--Eddie was there for us when we needed him and was ready and willing to answer questions, but didn't hound us or hover as we were checking out the car. From first look to driving off the lot, it took us one week, which was perfect and gave us time to view other cars and make an informed decision. Car also came with a limited warranty and assurances from everyone there that even outside the warranty, they'd be more than happy to help every step of the way. Couldn't recommend Hampden Trading Co. enough, especially as a first-time car buyer and young woman!

LIARS!! Promised to replace anything with 40% or less life left, and they failed to do so. Took my…read morecar back to Vermont and it required $2000+ just to pass inspection. Muffler split in half, 9 year old tires balding, all break pads and rotors needed replacement, and several other things. Took them a week for their "mechanic" to get the car ready to sell, and due to work I couldn't make the drive back to drop off my car for them to fix. Several months later I called Hampden Trading CO to see if they would buy the car back with a steep discount and all the repairs. They laughed and hung up. Needless to say I should have taken action and demanded for them to fix my car, but after all the lies and distrust I wasn't sure what would have come out of me making the trip back and being without a car for a week+. Thanks Rusty!

Helpful even After 7 months of owning it! Checks over his car too as of 2022 nice people to work…read morewith

Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Even though I did not purchase a car from them, they were very upfront with me that it was a…read moresalvage car and the work they did on it. He stated that the State has to inspect his cars before he can sell them. I just like the honesty that he provided to me.

Never made it in the door…read more I called three times to identify the car I was looking at and make an appointment to test drive it. Spoke with Nick each time (not Greg, who is listed as the point of contact everywhere else). Called three different times to get information and try to set an appointment (it was a little troublesome to schedule an appointment, but we settled on a time and date. Weekend wasn't possible because it was "a little too busy"). When calling to confirm the appointment, Nick had forgotten there was an appointment, had forgotten the car/s I was interested in, Despite having spoken to him less than 24 hours before. He also asked if there was any way I could come in earlier because he had to leave early. Not possible because I scheduled time off of work for the appointment because the weekend was "a little too busy". This looked like an okay deal, because of prices. I was willing to go with a different bank than my own (that won't finance rebuild titles) in order to get more car for my money. And while I know personal skills aren't the same as autobody skills I have zero confidence moving forward based on basic customer service. Maybe Greg is a joy to work with, but I won't go near this place. I am spending money on a car this week. They just lost it.

For me, it all starts with narrowing down choices for a good, reliable car. With Consumer Reports…read moreand Carfax as guides, I was able to locate a car that led me to Union Street Auto Sales. Josh, our salesman, seemed to have a keen eye for filling out his inventory and we were the beneficiaries of that and, at a fair price. Josh didn't pressure us and respected our preference for the car we came to him about. He didn't bullshit us or try to upsell us either.

Great buying experience! I was shopping for my daughter and found a car of interest on Carfax.com…read morefrom Union St Auto Sales. Within an hour from inquiring, I got a response that the CX-5 was available. I decided to check it out a few days later. Charles was friendly and knowledgeable, not pushy at all. The car was ready and waiting for me to look at. I decided to drive it and did not buy that day just to consider options - no problem. Went back 2 weeks later and bought the car for a fair price. Paperwork and delivery was all efficient and communication excellent. No games! I also worked with Josh, who is Charles' partner, and he was equally helpful. The car is great, had 1 owner, no accidents, was well cared for, etc. I hesitated mainly over the mileage but in the end the Mazda CX-5 is perfect. I would go back again to look for a used car. Very pleased with the experience overall! Thank you!

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)