been going to Quality for years. went for 5000 mi service, time is 7:55am they open at 8:00am…read more Tapped on office window to give my keys to Robs asst. she ,refused, put keys in drop box. When I picked up the car ,she accused me of being rude (quite forcefully and non stop like I owed her an apology for tapping on 'her' window) she was belligerent enough I walked out. That was totally unprofessional. I've been a customer for at least 20 yrs. I am no longer going to be one. Russell F

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Honestly this place feels more like a dealership lobby then an auto repair facility. Free coffee…read morewater and drinks everyone is so friendly. It was a great experience. I will be back again.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Super Trustworthy, Exceptionally Knowledgeable, Remarkably Fast and Exceedingly Fair service. New…read moreto this area and needing a mechanic, I asked for recommendations from friends and co-workers for a good (Legitimate, Cheap, Honest, Reliable) place to bring my car. After ignoring any and all suggestions for local "Big Box" franchised retailers, A friend with a good conscience recommended Superior Auto, I sucked up the drive to Feeding Hills and gave Greg a chance. I was so happy with my first experience, I've kept going back and sent many his way...whatever the issue, large or small, Greg can handle the job and do it fairly!

From the owner: Collision repair, paint work, rust removalread more

My 2012 Lincoln with 162K miles runs like a new car thanks to Mike's Auto Repair. Great customer…read moreservice! - Charlie Sullivan

Mike's is great! Highly recommend. I brought a vehicle there for a pre-purchase inspection. Mike…read moreand his team were extremely professional looking over every aspect of the car and giving me a thorough assessment of the car health as it were. No stone unturned. There's a very nice waiting area and they also gave my 4 year old son snacks, a lollipop and a coloring book. Couldn't ask for more. We will definitely be going back :) If you're thinking about bringing your car here for any sort of service, stop thinking about it, just do it!

Rocco Basile has many years of experience working on all types of cars and trucks. I have had great…read moreluck bringing my cars as well as my kids cars there over the years. Honest and reasonable. Highly recommend.

Very honest nice people. Although I was willing to pay for new parts, they found an alternative to…read moresave me dollars. Awesome people to work with. It is my pleasure to do business with them

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

Excellent service and very fair pricing. I bring all of my vehicles here for oil changes and…read morerepairs. The staff is friendly and knowledgeable

My oil change here could have saved my life, thanks to the technicians and teams here…read more I started with an impulse to get my oil changed, as it was at least a few hundred miles overdue. I knew my air filter was old, and they opened it up and checked it. [Yuck.] I needed maintenance, so I agreed to replace it. Then, my radiator fluid was in the red. (and also the green. Both readings on the fluid test they showed me were bad.) Then, they told me my brakes needed new pads, which I am grateful for: I wore them down to rotors before and it cost four times as much. But then they asked me to look at something. They found worse. Brakes I had gotten repaired on my car years ago by the dealer, with new rotors, weren't working. My driver rear brake caliper was broken and today was the day I found out thanks to them. If I used only three out of four brakes, I might have spun in a sudden stop, or worse. Praise be to God that I went to this Jiffy Lube. The work of the technicians here, Dennis, Nate, Roland, and Abraham, save lives.

THIS PLACE IS TERRIBLE.... DON'T GO HERE!!!!! went in for a…read moresimple oil change for a good running vehicle, left $420 later with a messed up transmission.....when I reported it, I was told to wait 72 hours for a call (which is too long to begin with) and they proceeded not to call in that time.....I will be suing them in court and spreading the word to everyone I know , DO NOT BRING YOUR VEHICLE HERE

Man did these guys save my bacon! I was traveling for work when I busted a strut on the mass pike…read more I googled the nearest repair shop and was worried about what I would find. Having worked at a repair shop in my youth, I know the stress of unexpected travelers first thing in the morning! These guys were accommodating, attentive, and they had a super cute dog I could play with. What more could you really ask for? I was back on the road in no time, and the price was fair! Truly appreciative of the way they treated me, would recommend to anyone.

Great automotive service. My family has been coming here for well over a decade and they have done…read moregreat by us on all our cars. No glitz, but great service. I live in Northampton and drive to the far side of West Springfield because these folks are trustworthy and do great, affordable work.