Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Took my car for the yearly inspection on my 30 minute lunch since it was three minutes away and…read moreusually takes 20 minutes max. My VW Jetta GLI was running perfectly. It took 45 mins which struck me as odd. I got in, started it and my cockpit was a different setting and my screen wanted me to register my car. As I was running late, I went right home...my bad. I started my car the next day and several error lights came on (lane assist, tire pressure, adaptive cruise to name a few). I immediately called and mentioned it and said Fathers & Sons VW will be taking a look as they are the only one that do maintenance on my car. There were multiple broken wires to the front differential connector that someone attempted to patch back together with a cloth type of black tape. Father & Sons suspect something was run over and pulled the wires. Of course Nicole at V&F and the inspector denied it was their business that did anything to the vehicle. It cost me $776.78 to fix. I would have understood if it was an accident but own up to your mistakes, not try to cover it up. They must not have a conscious and are okay living with it. I would give no stars if I could!

The quality of work is exceptional without having the burden of higher direct car dealer repair…read morecosts.

Great job....great price as always. Rear brake pads (finally went before I heard metal on…read moremetal).....what a difference $130 done!!! Yahoo!

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Inspector was so rude! I ask him to state inspection and TNC inspection and he wasn't be happy that…read moreand he failed my inspection for tire but my tire was new he had no idea about it. Not surprised. I went another place to show report and guess what, my car passed! He just been jerk for no reason. Don't deserve any single penny!

Super Trustworthy, Exceptionally Knowledgeable, Remarkably Fast and Exceedingly Fair service. New…read moreto this area and needing a mechanic, I asked for recommendations from friends and co-workers for a good (Legitimate, Cheap, Honest, Reliable) place to bring my car. After ignoring any and all suggestions for local "Big Box" franchised retailers, A friend with a good conscience recommended Superior Auto, I sucked up the drive to Feeding Hills and gave Greg a chance. I was so happy with my first experience, I've kept going back and sent many his way...whatever the issue, large or small, Greg can handle the job and do it fairly!

From the owner: Collision repair, paint work, rust removalread more

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Rocco Basile has many years of experience working on all types of cars and trucks. I have had great…read moreluck bringing my cars as well as my kids cars there over the years. Honest and reasonable. Highly recommend.

Very honest nice people. Although I was willing to pay for new parts, they found an alternative to…read moresave me dollars. Awesome people to work with. It is my pleasure to do business with them

My friend had her car break down right next to Precision Auto and the owner could not have been…read morenicer. He was so considerate of her being anxious because her car broke down on the way to her doctors appointment, which of course she missed. He had a lot of cars to work on but because she needed her car for a number of appointments he made hers a priority. I highly recommend his shop as he couldn't have been more accommodating for someone he never met. Thanks James! Your new client, Sheila.

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

Man did these guys save my bacon! I was traveling for work when I busted a strut on the mass pike…read more I googled the nearest repair shop and was worried about what I would find. Having worked at a repair shop in my youth, I know the stress of unexpected travelers first thing in the morning! These guys were accommodating, attentive, and they had a super cute dog I could play with. What more could you really ask for? I was back on the road in no time, and the price was fair! Truly appreciative of the way they treated me, would recommend to anyone.

Great automotive service. My family has been coming here for well over a decade and they have done…read moregreat by us on all our cars. No glitz, but great service. I live in Northampton and drive to the far side of West Springfield because these folks are trustworthy and do great, affordable work.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.