Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

Always the best!!! The staff is so friendly. The mechanics always do a great job! Never have ever…read morehad an issue. Pricing is always fair or the best price for great service. 5 star plus plus!!!

I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.

My partner and I were on a road trip and driving through the area on a late Friday afternoon when…read moreour car started making a horrible screeching noise. We called a few shops that were close to closing and Monro was the only one that offered to take us in. They were able to rapidly diagnose and fix the problem, saving our trip! We are so thankful that they took us in. The employees were very nice to us. If we were local they would absolutely be our go-to shop.

I had a flat tire from a nail. I called and asked if they could patch. I drove there within 30…read moreminutes after the call and they took my car in right away. The patch only took about 10 minutes, and i didn't drop a bunch of money on it.

I've been taking my cars to these guys for a few years now and they always do a great job. A bit…read moreoverpriced but who isnt these days.

I was in area for my daughter's graduation and got a flat late on a Friday night. I needed to get…read moreto her graduation Saturday afternoon and thankfully when I got to this location first thing Saturday morning gentleman at desk was so helpful and was able to replace my tire and have me on the road by 9:00am. I honestly would have paid any amount to just get tire so I wouldn't miss graduation but I did compare tire I purchased with other local companies and this was the best price around. Thank you for saving the day.

It is so hard to find a place where you can bring your car to and not feel like they are trying to…read moreRIP you off. Marc (the manager) is amazing, he tells me what I should do now and what can wait. If you question your mechanic go here. You will not be disappointed. Just ask for Marc.

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me…read moreby my fiance. He had taken his truck here many a-time for oil changes, and even mechanic-type work. After my car broke down within a few weeks of arriving (I guess cross-country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren't cheap, but I felt confident that they'd do the best job. They fixed my car, and about $600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing. The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-class service, folks. I continued to get my oil changed there dutifully every 3 months ($29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn't you believe, I needed almost $1000 in repairs to make my car "safe" to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $950 or so, and I called around to verify this was a "fair price". Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed. Just last week, I took my car in for it's regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn't start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty. I'm so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn't unfairly gouge their prices or sell you things you don't need. I won't go anywhere else!

Fast and reasonable oil change! Past good experiences with stickers. Also noticed a veterans and…read moreactive military discount !

Excellent service, love that they have so many options for services. Prices are fair in terms of…read morecurrent value of parts and labor. Only knock is that if you need a repair it's going to be awhile.

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

I had my car serviced at Jiffy Lube last week. The next morning the car was no good. When I started…read moremy car it made horrible engine knocking noise; the car shook then died. I paid way too much money for the oil change and other service they talked me into to have to junk my car the next day. Do NOT go here. $700+ I paid and lost my car because they screwed up my engine. Never again.

I have been using this Jiffy Lube. For approximately 8 years, it has been wonderful. People very…read morepolite and did an excellent job. There is a new management, very tall man. So rude. I will never go back there again. I am 57 years old. He was also ruled to my 78-year-old mom. The tall manager talks down to people literally. So upset I had to leave immediately before I got too agitated. Never use this place again

My oil change here could have saved my life, thanks to the technicians and teams here…read more I started with an impulse to get my oil changed, as it was at least a few hundred miles overdue. I knew my air filter was old, and they opened it up and checked it. [Yuck.] I needed maintenance, so I agreed to replace it. Then, my radiator fluid was in the red. (and also the green. Both readings on the fluid test they showed me were bad.) Then, they told me my brakes needed new pads, which I am grateful for: I wore them down to rotors before and it cost four times as much. But then they asked me to look at something. They found worse. Brakes I had gotten repaired on my car years ago by the dealer, with new rotors, weren't working. My driver rear brake caliper was broken and today was the day I found out thanks to them. If I used only three out of four brakes, I might have spun in a sudden stop, or worse. Praise be to God that I went to this Jiffy Lube. The work of the technicians here, Dennis, Nate, Roland, and Abraham, save lives.

THIS PLACE IS TERRIBLE.... DON'T GO HERE!!!!! went in for a…read moresimple oil change for a good running vehicle, left $420 later with a messed up transmission.....when I reported it, I was told to wait 72 hours for a call (which is too long to begin with) and they proceeded not to call in that time.....I will be suing them in court and spreading the word to everyone I know , DO NOT BRING YOUR VEHICLE HERE

Samantha was fantastic! I walked in early having an issue with a valve stem on one of my tires…read more When I picked up my car Samantha explained the entire process of how they over fill the tire, place it in water, look for air bubbles. She also explained how they saw no defects and were able to fill the tire to the proper pressure all for $13.23. Town Fair Tire is lucky to have such a customer orientated employee! Thank you Samantha for a very pleasant experience! You are an asset to the company!

They evidently intentionally scratched up each of my brake calipers on my BMW with what I assume…read morewas a wire brush when I went to get new wheels installed.