I recently moved to the area and needed a German car guru and Seth and his family pulled through…read more He and Stateline was recommended by a colleague and I couldn't be happier! He used to work at a dealership and has all the experience and knowledge necessary to do the work properly, efficiently, and affordably. He's an excellent example of a 21st century mechanic, employing the most current computer technology necessary to troubleshoot and repair what needs to be done and will save you hundreds over a dealer. The staff was frequently in contact with me and worked on my terms and emailed me an estimate before anything was done. There were no hidden fees and I paid exactly what I expected! Now as a resident of the area I won't go anywhere else. What a great find!

I was staying at the Fairfield Inn across the street and noticed that the pressure in my right rear…read moretire was low. I stopped at State Line just before getting on the interstate to head back to NJ. I asked if they had an air pump on-site that I could use. The gentleman at State Line (he was a gentleman) got a portable air pump, filled the tire with air, checked the pressure on all the other tires to make sure that all had the same pressure, and advised me to bring the car in for tire service at home if the tire lost pressure. He would not accept any payment from me for his work. I could not pay him in cash, so I offer this review in lieu of payment. A very rewarding experience.

If you like good customer service, look further. This place is a poorly run dump. I went to have my…read morecar inspected. First, the building is a mess, and the entrance is not very clear. I went in and was told to park in front of the last garage, where a guy would meet me. After waiting several minutes, a guy came out and told me to move my car, so I moved it to a parking spot, if you can call it that, since there was about 30 square feet of puddle. The guy hovered right next to my door as I got out, and then he got in without saying anything. I asked, "How long will it take?" and heard the response, "Five! Thirty-five!" I said, "So, five minutes, or 35 minutes?" And he said, "Five minutes!" So I said, "Okay, I'll be back in a bit then, going to go across the street." What happened next was like a scene out of a bad movie. The guy just kept shouting "35!" at me, like half a dozen times, while I said, "Yeah, I know, it's $35." "35!" "I will pay you when I get back." "35!" "Do you mean you want the money now? I don't have any cash. I have a card. I can just pay you in a few minutes when you're done." "35!" "I have never been asked to pay upfront for a car inspection before, is that what you're asking?" "35!" "I don't have cash on me." Finally, a full sentence. "You said you had a card, just give it to me now." I am not about to give my card to this guy, who looks and acts like he's drunk and clearly isn't carrying a card reader. I'm starting to wonder if he even really works there. So I say, "Look, I have never been asked to pay upfront for a car inspection before. I can pay you when I get back in a few minutes, because it's not like I am going to go anywhere: you do have my car. Or I can just take my business someplace else." Instead of responding, he just gets out of my car and walks away. So I go back in the front and ask if this is how they run their business, and the guy at the desk says, "Well I told you you needed $35." (No, he didn't.) I told him that the other guy had poor communication skills, and explained that I don't care if I have to pay upfront when it is clearly communicated in a way reflective of good customer service, and not just shouted at me repetitively in a way that isn't clear. At this point, the other guy comes out and starts shouting at me again, saying he usually says "35" three times, but this time said it five time, implying that I must be an idiot for not understanding what his neanderthal-like method of single word communication meant. I let them know that they needed to improve their communication skills and customer service and that I would be taking my business someplace else, and I left.

One of the most unprofessional places I have ever been. I drove in to get some gas and the female…read moreattendant berated me for wasting her time for such a small amount of money. This is not the first time her, or another attendant has been rude to me. It will be the last though. My wife has also been given poor service from this trash heap. No rating is low enough for this place. Since I have to though....

This place was easy to deal with. I needed a tire replacement, and after two other shops fell short…read morewith crap replacement and lame service, I discovered this shop. Prompt, friendly service, delivered with a smile. The owner is great guy, and is under new ownership. Recommend this place for reasonable prices, and felt like my vehicle was in good care. A+ transaction.

Under new ownership. Had a flat tire on my way to Maine with Tesla Model Y. Maxoni pulled the nail…read moreand patched it up in 10 minutes. Awesome guy and vacation saver. Super nice guy too!

I don't work on my cars because I don't know anything about that stuff. However I do have occasion…read moreto go in to the store to pick up items and get new wiper blades. I am always treated well and the staff is so accommodating . They put the wipers on for you ( don't forget the tip) at no charge. When I'm there I listen to conversations between the staff and the customer. Now admittedly i never took mechanixology in college but I can see that the staff is knowledgeable , patient and willing to makes the customer understands. Again I don't understand this stuff but I can see satisfaction on the customers faces and conversation .

Brought my Nissan pickup to Deane's Auto & Truck Inc for oil change & tire rotation. They found…read moreother issues that the Dealer missed or chose to ignore. Anyway, got oil changed, rear transfer fluid replaced, new rear shocks, plus much more. They use quality products, are knowledgeable, honest & completed the job ahead of time! We will be back. Thank you!

Very helpful. Promptly assisted with a dead battery problem and replaced it. The battery had to be…read moreordered, but despite me being a walk-in they got it all done within an hour (because of the battery delivery).

Kens automotive is a great place ! My mechanic had recently retired so I was looking for someone…read morewho is reliable and professional. Kens took great care of my infinity. Even went above and beyond in calling the nearest infinity dealer to inquire about the specific details of the oil change mix and additives that my car requires. I was glad that his shop is well versed in many diff makes and models and does not have a "rush it thru" kind of attitude. The service stand and waiting room is so clean and modern you would think you are in a really high end dealership. They were able to assist me with a ride to work after dropping off my car for service also. Very good people working there !

I had brakes done on both my car and my wife's. His prices are very fair and he doesn't push to do…read moreextra. I was vey happy with the work he did. I highly recommend him

Been a customer for decades. Highly recommend. The owner, Rich Plumb, is honest. Won't do…read moreunnecessary work. Has 3 or 4 mechanics, some of whom have been with him for over 20 years. His lot is always busy; many many repeat customers.. I still send out Christmas cards every year. Only two non-family / friends get them. Richie and my GP. Says a lot. Colonial, imo, is the best of the best. One last thing. Colonial has been in business at the same address for over 30 years. And I'm the first to review on Yelp. And it has a perfect 5.0 Google rating (87 reviews)! Very strange, Penny Lane...

One of my tires lost a few PSIs within a week of filling so I came in for a check in. I was able to…read morewalk in and within 20-30 minutes they found a nail in my tire and repaired it for 25$. Super quick and efficient with very reasonable pricing. Would definitely go back for other services!

The service at this Goodyear is definitely amazing! They have a knowledgeable mechanics who are not…read moreonly friendly but very honest! Jay is the best! He cares, and makes sure that you are not getting parts replaced that still have time to be replaced or if you have time to have maintenance to be done. My brakes were completely gone due to going to a shop that didn't do the work correctly 4 months ago. I also had a bad caliper which caused my brakes to work harder on one side than the other. I was scared to drive to work in Farmington, CT (45 mins away). I asked Jay if he could look at the radiator fluid because I had a flush done by JiiffyLube in East Longmeadow. He looked at it and informed me that the fluid had been flushed but not replaced (unbelievable). I would recommend having anyone you care about get their car maintenanced at this Goodyear because they are a great team, do not try to steer you in the wrong direction, and are affordable! This is a completely honest review, and I can't speak more highly of them! Thank you Jay and the team! You have a customer for life!

We received incredibly prompt and professional service in a moments notice when we had a tire…read moreblowout on our way to vacation. In and out in less than an hour for 4 trailer tires. Highly recommend.

What a great experience I had this morning at Suburban Tire. Went in for a quick service and…read morereceived excellent customer service, great conversation and a positive result for my car. I really appreciated the efficiency in which my car was taken care of. I feel like I just made two new friends at the front counter. I will absolutely go back. LuAnn L