Mike's is great! Highly recommend. I brought a vehicle there for a pre-purchase inspection. Mike…read moreand his team were extremely professional looking over every aspect of the car and giving me a thorough assessment of the car health as it were. No stone unturned. There's a very nice waiting area and they also gave my 4 year old son snacks, a lollipop and a coloring book. Couldn't ask for more. We will definitely be going back :) If you're thinking about bringing your car here for any sort of service, stop thinking about it, just do it!

Very welcoming customer service at the door, the men in garage were thorough in their explanation…read more They gave me a full explanation completely typed free of cost and also left me a thank you!!!

what polite and delicate boys that work here. I brought my car here due to transmission issues and…read moreit was done within a day -- quick and reliable ! thank you.

I was in area for my daughter's graduation and got a flat late on a Friday night. I needed to get…read moreto her graduation Saturday afternoon and thankfully when I got to this location first thing Saturday morning gentleman at desk was so helpful and was able to replace my tire and have me on the road by 9:00am. I honestly would have paid any amount to just get tire so I wouldn't miss graduation but I did compare tire I purchased with other local companies and this was the best price around. Thank you for saving the day.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Very rude! You fix cars and you need to fix how you talk to people when they are paying hundreds of…read moredollars at your shop.

I won a Oil change thru Facebook…read more And really impressed with their Service and telling me what wrong with my car. I will definitely return again next time when my car needs Service or oil change thank you again I really appreciate it :)

been going to Quality for years. went for 5000 mi service, time is 7:55am they open at 8:00am…read more Tapped on office window to give my keys to Robs asst. she ,refused, put keys in drop box. When I picked up the car ,she accused me of being rude (quite forcefully and non stop like I owed her an apology for tapping on 'her' window) she was belligerent enough I walked out. That was totally unprofessional. I've been a customer for at least 20 yrs. I am no longer going to be one. Russell F

My friend had her car break down right next to Precision Auto and the owner could not have been…read morenicer. He was so considerate of her being anxious because her car broke down on the way to her doctors appointment, which of course she missed. He had a lot of cars to work on but because she needed her car for a number of appointments he made hers a priority. I highly recommend his shop as he couldn't have been more accommodating for someone he never met. Thanks James! Your new client, Sheila.

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

Brought it in cause my serpentine belt snapped and despite being busy they had it done later that…read moreday and went to pick it up after work and so far so good, and reasonably priced for the quality of work.

They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

My dad was a mechanic for 62 years. After he did, I had not clue where I should go and tried a few…read moreshops for an exhaust system issue. I paid $80 at one shop for a supposed fix and $150 at another who also recommended replacing the complete exhaust system. Preferred was recommended to me so I went. Rick told me it was a clamp and charged me $17!! I wouldn't go anywhere else.

THIEF! Stole the wiper arms and blades off my truck! Replaced with ones chipped and faded. Owned…read moretruck for 12 years have pictures of originals. Had the truck for 2 months! Used all my gas, drained my newer battery and chipped paint off my tailgate! Never bring your vehicle to a THIEF!! THEY CAN'T BE TRUSTED!!!

I've been taking my vehicles to Spartan since the 1970s. My…read more'10 Toyota Matrix shares the same drive train as the Rav4. Many years ago, surfing the web. I came across an article that said, "Around 120,000 miles the rear differential start to have problems. About 118,000 miles ago I visited a independent Toyota mechanic and I was told that both (sides) of the rear differential seals were leaking. This business wanted an outrageous price to fix it. At 122,000, rear differential started making a scraping sound. Had the fluid replaced which stopped the sound for about a week (basically a bandaid). Had both of the seals replaced about two weeks ago, no more scraping sound. Price was reasonable considering the cost of a newer vehicle is too much. I love my car. I clay bar, polish, and wax the paint every Fall. The cars paint looks like a new car. Hold a 12 inch measuring stick to the paints surface. You can clearly see the number 10 in the reflection.

Everything went well actually I had three or four relatives go in there and they had their car…read morefixed at a moment notice I mean they're just amazing. I had a muffler issue and it was so funny because my Muffler pipe fell off and then so I get home and my wife's fell off. It was just amazing how they helped me. They had other cars that were there and they took mine first I guess I'm special thank you.

Great service everytime I've gone there whether a quick oil change or something major.read more

My husband brought my car to Walt's Brothers to be reconditioned yesterday I…read morewas thrilled! It look brand new (it's a 2010 Infinity) Justin did the job perfectly! All I can say is that I highly recommend going to Walt's Bros. Thank you, Justin.

Western Mass Collision did an excellent job on my car. The car looked brand new after the repair…read more Excellent customer service. Highly recommended!

My Jeep Wrangler was side swiped by a pick-up and the left front fender, drivers door, the step was…read moretorn off and rear right fender which hit a light pole. They did a great job on the whole Jeep. I have an unusual paint job and they matched it perfectly, and fixed everything nicely. They washed the whole Jeep, and it looked waxed, the inside was cleaned and they left a little jar of paint for touch up. They went over what was done step by step. I was very happy with their work and recommend them.