The location is amazing for being off rodeo drive. Upon entrance, we were greeted which is always a great feeling. The cashier was attentive and asked what we exactly wanted and needed on our burgers. Then confirmed our order once more. My wife and I are huge when it comes to customer service. We sat down and our food was brought to us by a server which was appreciated. Now the FOOD!!! The burgers were great and fresh. Made to order. The onion rings were perfect. Not oily and soggy. Nice and crisp. My wife sweet potato fries were tasty as well. read more

Fatburger & Buffalo's Express - a burger and fries - Burgers Near Me - Beverly Hills, California

First of all I think Fatburger, not the BH one, is the best burger in LA. It's a chain. The worst of all the ones I've been to is the one in Beverly Hills. The best BTW is at 3rd and La Cienega and the one on Santa Monica Blvd and Sepulveda. The BH is sooo inconsisten. I never know what I'll get. Today I got small 2 patty burger with nothing on it. I ordered it with cheese, pickles, tomatoes, lettuce, mayo and mustard. It was so dry I couldn't swallow it without a drink. The onion rings were good. Fries were wilted and cold. Why is this? Fat burgers are 99% of the time very good. First time I ordered wings to day m and my fault to order boneless, but they were very good, juicy but not so hot. BH Fatburger please get it together. read more

It's no wonder this place has terrible reviews and is doing poorly. I decided to come try this spot out for a late lunch but was approached by rude staff, specifically Amando who obviously has no idea what customer service is about. I left without ordering as my appetite was lost. I will no longer come to support this place. read more

Fantastic customer service. The staff is very friendly and helpful. I have the turkey burger combo and it was fresh and tasty. And as a an added bonus for wheelchair users Fatburger is very accessible Thanks again, Fatburger. read more

- What is the code to the bathroom - Are you a customer? - Yes - Did you buy anything? - No, I need to use the bathroom first and then I'll come back and buy something - No you can't do that. Bathroom is for customers only - Are you for real? - Yep - Well you just lost one read more

"You can't rush perfection." That's what the sign on the drive thru reads and as a life long fan of fatburger, its a very appropriate mantra. Fatburger reminds me of all the greatest backyard BBQ burgers I've eaten in my life, even though I believe they cook the burgers on a flat top grill. What I mean is all the flavors from the super fresh toppings combined with the deliciousness of the burger bring back all of my tastiest memories. I've eaten some amazing burgers in my life, but Fatburger is my all time favorite. It just checks all the boxes on what makes a burger awesome (for me anyway) and I'll pick it over anywhere else 10 times out of 10. If you like old fashioned burgers, and you are patient, just go already. My personal recommendation is King burger with everything and then add cheese and and egg. I just had 2 in the last 2 days and now I really want a third one. And yeah, it looks a little sloppy, but who cares, its amazing! read more

Fatburger & Buffalo's Express - Burgers Near Me - Beverly Hills, California

"A decent burger, good portion, fresh ingredients. Didn't order any fries. It's pretty small so it does take some time to get your order" -Adam I didn't order anything here - Justine read more

Fatburger & Buffalo's Express - Burgers Near Me - Beverly Hills, California

The food is so yummy! I love the burgers but OMG YOU GUYS HAVE TO TRY THE WINGSSSSS SO GOOD! Carla is absolutely wonderful and I love how she keeps everybody on their toes! Guaranteed , your food will come out perfect if Carla cooks it! I miss the salads, I hope they bring it back :p The Island burger is the best! read more

After living in the area for the past few years and walking and driving by countless times, my family and I finally came in last night for dinner. My girlfriend and I are recently on the Keto diet so we were on the fence in coming in but I was craving wings Haha And my son can always go for a burger and fries. Walking in I liked that we were properly greeted. I say all the time I'm a customer service first type of guy and that was the right way to make an impression on us. It being our first time at any Fatburger I had questions about their menu and wings. We had a very helpful and patient server which was much appreciated. The cooks were also very nice, chatting with us about the food and allowed me to sample the sauce flavors. Not many places would offer samples so I like and appreciate them doing so. My girlfriend ordered a plain burger with cheese on no bun. I ordered a 10 wing order, bone in and split with two sauces. 5 coconut jerk and the other 5 dry rub. My son ordered a burger kids meal with a chocolate milkshake. Everything we ordered was very good. And very flavorful. I like the space and the cool sports hang out feel they have going on. I will be back soon to watch some NBA games and stuff my face with more wings and bun-less burgers. If you're in the area and in the mood for a good burger and wings, stop in. I'm sure you won't regret it. read more

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Nothing like a good fat burger, and onion rings, especially when they make it the way you want it, without telling them twice The food is fresh, hot, and delicious read more

Fatburger & Buffalo's Express - Hamburger and onion rings - Burgers Near Me - Beverly Hills, California

Awful service!! Someone ordered me food and they won't cancel it!! When asked to speak to a manager, the person hang up the phone!! Terrible service, hired better people.!! read more

A good affordable fast food place in expensive Beverly Hills. Boneless wings and a fat burger with two fry choices. Decor, cups, dry wrappers all nicer than most places so it is an inviting, albeit small place. Order done in 5-6 minutes. Better than McD but it's not 5 Guys. read more

Fatburger & Buffalo's Express - Meal - Burgers Near Me - Beverly Hills, California

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The employees are disrespectful, insulting, and rude. My diabetic father needed to use the restroom before ordering food, and the employee said "no tourists can use the bathroom." First of all, we are not tourists but customers. We communicated that my father is diabetic and we will be ordering food but he needed to use the restroom first. The employee was insistent that we couldn't use the bathroom and then started saying "just leave." I truly hope this place goes out of business. There's no excuse for being uncouth and putting my father's health in danger. Beyond upset!!! read more

It seems that Angelenos are always talking about Fatburger. Okay. I was on my way to eat at a deli on S. Santa Monica Blvd, only to find that it's now a dessert place. Well, I walked by Fatburger on my way there, so why not try it out. I had a XXL with chili and cheese. A little on the pricey side, but it was one pound, so you get what you pay for. I added onion rings and a large Coke to it, and sat down at the window to enjoy the scene of the aloof and the pretentious walking down Beverly Drive. Side notes: Unlike many Yelpers, I did get good customer service. I also saw that they have pics of those who ordered the XXXL (1.5 pounds!) and finished it, I'll need to try that next time. Was that Jay Leno I saw on the Wall Of Fame for eating that XXXL? My meal was okay. The onion rings were better than average. But if I had to do it again, I wouldn't get the chili. It smothered the patty until I could barely taste the beef. They have three flavors of Tabasco sauce to use if you wish, and the regular Tabasco did help. Oh well, live and learn. In-n-Out, also an LA native, is superior to Fatburger in my opinion. Not that Fatburger is all that bad. I guess you just need to try different combinations to see what works for you. read more

Fatburger & Buffalo's Express - A pound of beef + nauseous chili + American cheese + onion rings = potential heartburn. - Burgers Near Me - Beverly Hills, California

$7 burger and $6 vanila shake... It absolutely tells me McDonald's foods are not that bad... read more

Fatburger & Buffalo's Express - a burger and a drink - Burgers Near Me - Beverly Hills, California

Thanks Carla and staff for being so amazing! Clean, fast, correct orders, friendly, and just all around good experience at this location. Will definitely return! read more

Fatburger & Buffalo's Express - The XXL Fatburger... HA! - Burgers Near Me - Beverly Hills, California

The worst Fatburger in LA!!! Food, service, I've been waiting for 40 min my burger, there were 3 people in restaurant! And finally I trew it out, because they didn't want to give me to go box!it was terrible!!!!Workers look like high!!!And it's Beverly Hills read more

My family and I got a little hungry after walking around the area for a bit, so we decided to stop by here. I was pleasantly surprised by the quality of their food. I got a crispy chicken sandwich and cajun fries. The sandwich was good, nothing to get too excited over, but the cajun fries were absolutely amazing. Their service was also fast and efficient. No complaints here! read more

Fatburger & Buffalo's Express - Crispy chicken sandwiches and cajun skinny fries - Burgers Near Me - Beverly Hills, California

After 10 months of the fatburger remodel I'm still waiting for payment ‍ They're making money but I can't get paid (I'm the sub-contractor) I'm guessing my first "review was removed, but not a problem till I get paid I will be updating the situation read more

i ate here on wednesday and woke up the next day to realize i got food poisoned, that was the only thing i ate that day so i knew that's what it was from read more

INSIDERS TIP:if new to Fat Burger know you can ask for half skinny half fat fries!! This location is dope and the music tends to be good in a true LA feel as if at a local barbecue and that has a lot to do with the staff there who try to be as clean and fun to be around as possible and do a nice job so please remember to tip them as not enough customers do on burgers and such locally. I would give 5 stars but have not seen their back areas like the freezer etc. I get the turkey burger well done with extra seasoning. read more

Fatburger & Buffalo's Express - Fat burger half skinny half fat fries combo choice so why pick one when both is an option?? - Burgers Near Me - Beverly Hills, California

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Fat burger always deliver. They have the tastiest burgers on the planet. Was out here in Beverly Hills shopping and saw a fat burger so I had to stop to grab a bite of deliciousness. If you're in the area stop by and do your tastebuds a favor and grab a fat burger and fat fries. The staff was friendly and helpful. 4 stars all day. read more

First time in the area and wanted to grab something fast. I seen this place on TV awhile back. And I said why not give it a try. Very friendly service from first contact. Jose even made recommendations on the meal. The ladies did the cooking and you can tell by the taste they knew what they was doing!!!!! I got the Western bacon burger with fries and a drink!!!!! It was very flavorful all the way through the burger!!!! The fries was hot and made to order like the rest of the food!!!.... I would recommend this place to anyone who wants fast food cooked to perfection!!!! Thanks to the staff for a great dining experience!!!!! read more

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Everyone here is very friendly and very quick with all orders whether it's in person or online. Thank you guys you're awesome! The food is great as well. read more

Carla and Nate were super fast and helpful! No waiting and delicious food! Highly recommend this spot!

Great location and very clean place! The manager Angie Kolfschoten, the manager was so sweet! She went out of her way to make us happy and to make sure that order was the way we like it. The place to go for wings and fries in Beverly Hills. Perfect if you are visiting the BH sign! read more

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Tried their impossible burger which is plant based and no meat. It was okay. It is good if you crave meat and want something but not something a meat eater to get. Having relish on a burger is really weird!! It makes me think of eating a hotdog which is something I don't want while eating a burger. I tried the skinny and the fat fries, nothing special to write home about and pretty standard. Their soda machine ran out of barqs cream soda after a bit over half way =( read more

The burgers were just as I remember , hot fresh and juicy . Make sure to get plenty of napkins for this . The fat fries are just that , no shoestrings here read more

Nothing to rave about.. This fatburger does seem a little less greasy maybe because it is in BevHills? Not sure.. but it just did not seem as fattening.. However, there is nothing great about this place.. Prices at fatburger is still not relative to the quality and quantity of their food. Not impressed as I was with the Santa Monica fatburger on the promenade.. however, fatburger has just not hit the spot since then.. By the way.. i had the med. fatty combo and it was.. just an A-OK. read more

Try Fatburger , the burgers are yummy , their fat Fries are great! Hey have Barqs root beer in the fountain I'm posting maybe for people not from LA but visiting on Vacay Worth a try read more

Fatburger & Buffalo's Express - S, M, L ,XXL, XXXL - Burgers Near Me - Beverly Hills, California

I like this location, the workers always sort me out!! Burgers stay on point and the fat fries -Smith read more

Definitely fat- Fat burger- Love the grease and the fat- It tastes good- I would not say it is the best burger. But the portion and the fat make a good burger- No complaints about the burger- Fries are ok. Not the best- So just get the burger- Some complaints about service on other reviews- I am not sure. I had an ok service. But the staff did look tired. Overall, nice burger place- Wish the price was cheaper- PS Park in public parking- read more

Okay, what have we learned here? We've learned that we can discount any "review" of a place called Fatburger that states "I'm not a burger person." We've learned that most people "reviewing" are kids or young adults. We've learned that this year the place seems to be under new management, so that all the older reviews about poor service and rude management are now rendered meaningless. So, let me begin by saying that the service is fine - very nice folks behind the counter and very helpful in answering questions. So, that's not a worry anymore. There was also no wait, plenty of seating. So, what are we left with? The food, the Fatburger food. I have eaten at Fatburger in two other locations and each time I've thought to myself, "Myself, this food is a first-class bore." I always think it's the location, but it's not. It's the food, the Fatburger "thing." It's not a patch on the butt cheeks of either I 'n' Out or Astro Burger. I can longer stomach McDonald's or any of those kinds of burgers (save for maybe Wendy's, which I've always enjoyed the handful of times I've eaten at one). But there's nothing that's special about Fatburger and the whole affair simply doesn't have much taste. I had the Island version - with not so hot 1000-Island dressing, simply because mayo in these types of places scares the pants off me, and believe me, you don't want to see THAT. In short, I guess if you're in a hurry or Nate 'n' Al's is too crowded (which was the case in my case), it's okay, it'll get you through. But no worries about service or friendliness - that part is fine and dandy. read more

Ordered takeout just got home unwarapped the burgers and had to take pictures because the poor quality is unbelievable. I empathize with people that have jobs working at fast food restuarants and seldom complain but i feel obligated to. I will say the service was good, staff was nice, and the shop was clean. But i strongly suggest you check out the pictures because the food is the most vital part. When I called to complain the employee was very nice and applogized then put the manager on the phone (also very nice). They offered me a credit but I told him I'm too skeptical to come back and eat from this location so he refunded. I hope they get their act together. If you go make sure you check your order. Too bad. I wish this was Johnny Rockets again :( read more

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I have given this place a couple of tries. I really wanted to like it especially since they included the impossible burger on the menu. Unfortunately the food, although affordable, is not up to par with other places. The buns are rather tasteless. The staff is very nice, the location is excellent, and it is clean. The sweet potato fries are not bad. read more

Stopping here only when i really have to they can definitely take the level up the food is good and it is a fast food place so no high expectations. read more

So I work right around the corner and thought I'd come in for lunch. This place has been closed down in the past for health code violations but they have seemed to step up their game. I just ordered the mild buffalo wings and I am a Hot Wings Cafe fan and I stand by their wings but their wings weren't so bad. Umm not a fan of watery wings. Like..... wings with too much sauce. My wings weren't overly saucy so they were pretty good. I would order the wings again. Service ------- was fast and efficient. I didn't have to wait long for my order. read more

Fatburger & Buffalo's Express - Burgers Near Me - Beverly Hills, California

Worst customer service ever!!! Dont ever come here, its a waste of time. I will write the details later!!! Details: This place is unbelievable!!! When I called to order for delivery they told me that they are very busy today so they can't accept any orders for delivery. I totally understand so I decided to just order for pick up. I called them around 1 pm and since they are busy I told them that I will pick it up around 2pm. So when I got to Fatburgers, the cashier named "Brian" said that they do not have enough cash for change. So they took the cash of the customer in front of me and when he saw me paying with cash as well, he took my money and gave the cash to his co-worker to go to the nearest bank to get some change. He didn't even ask me what my name was or what order I was there to pick up. This was already taking 15 minutes of my lunch break. I followed up with the cashier and asked him what was the hold up. He said that the lady with the cash was not back yet from the bank with the change. This was holding up my 30 minutes lunch break. By the time I received my food, it was already time for me to head back to work. So, a few more minutes pass and I decided to cancel my order because this was taking way too long. Another cashier asked me what my order was and she started to help me. When she checked the cash register they had enough change for me. So they insisted to continue with my order since it was already ready. I decided to get my food and this is what they gave me (refer to the photo on this post). It was full of grease and the bag was almost falling apart because of the grease. My co-worker was right, this place has the worst customer service and to never go back to this place again. read more

Fatburger & Buffalo's Express - Burgers Near Me - Beverly Hills, California

I came in last night...close to closing. The place was clean and the workers were very kind and professional. I was very impressed. I tried the impossible burger and fat fries and both were very good. Mostly giving the 5 star shoutout to the workers for the warm welcome! read more

Fatburger is ok but I prefer In N Out. I have to admit that Fatburger fat fries are really great. The lemonade is good. Oh, little known fact is that their chicken sandwich is really good, actually better than their burgers. read more