Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

Martin's response to my review is further evidence of the behavior I previously noted. He is…read moreobfuscating and attempting to be misleading. My comments had nothing to do with not being able to answer every call (they did answer mine) or not being able to accept my service request. My point was, and continues to be, that whoever answered my call was intentionally unhelpful. Martin knows exactly who Rain City is, and knew who I was looking for. When they first split off the retail business, they were going to keep the Progressive Tech name. Then, due to some issues between them, they had to change to Rain City. Martin apparently still harbors a grudge, hence he refuses to refer any retail business to them. An honest answer would have been, "Yes, the people who used to handle retail repairs here did start a new business on Lake City Way, you're looking for Rain City Tech." An honest response to my review would have been "Sorry we played dumb and pretended not to know what you were asking, we should have just given you Rain City's new name."

I just had such a good experience at this print shop. Excellent humans: thoughtful, locally…read morefamily-run, high quality service, and reasonable prices. I needed extra design help to prepare my files properly and make last-minute changes, and they were incredibly generous with their time and patience. I highly recommend them.

They've been Very helpful in working out an issue with a downloaded print that took repeated trips,…read moreand had a fairly steep price tag to go with it up front. I agreed to that, even to a $10 cut and trim charge. Unexpectedly and without warning, however, they did a 350% increase on the surcharge! It would have been appropriate to warn me and let me make the choice. I'm not sure I can recommend this, despite their good print quality and generally lovely people.

No service for 30 minutes. The shopkeeper only cares about female customers, leaving me waiting…read moreeven if arrived earlier

From the owner: Canadian and China passport and Visa photos.. U.S, Europe,…read moreAsia and Africa. For all countries.. Fast and quality services.

Jeff does a fantastic job of researching his projects and working with his clients. He is…read moreaffordable, helpful and easy to communicate with. His design for my business is unique and perfectly tailored to my needs. Definitely looking forward to building a lasting business relationship with Flying Eye!

Flying Eye Design has done work for my company for over 5 years now, and every time it's gorgeous,…read moreon time, and on budget. Can't say enough about the quality customer service from this company! I'm constantly refining the brand of my company, and Jeff is always ready and willing to help push it in the direction I'm heading toward. If you're looking for a local Seattle graphic designer for your logo or other graphic design, give Jeff a call. You won't be disappointed!

Unreliable. Ordered jerseys and shirts for an event. Prepaid more than a month in advance. They…read morereceived part of an order then blamed a back order of an unrelated order on not shipping several orders out before the event occurred. What is a person who blames others for their mistakes? A loser. Like I said, unreliable

Krystal and her team were great - highly attentive and responsive throughout the entire process,…read moreand they provided a high-quality product. We had a slight issue with some of the branded clothing upon delivery and Krystal resolved it to our satisfaction and that of our client. We will be working with them again.

A spiral binding job of a pdf printed book that has a obvious cover page and page numbers - the guy…read moreruined the pages by binding the book in the opposite side so it opens backwards! Then his argument was that "you handed the stack of pages to me with the wrong side up so it's not my fault ". He did rebind the right side but it's pointless !

I worked with this company 3 different times and gave the same exact request on the website,…read morehowever, each time I got a different product. The communication with the employees also kept getting weirder and weirder. They gave me a price quote the first time I worked with them. The second time they asked me to call them on the phone to discuss the details of the print job. They then asked me to come in the store to verify the product. I went to the store and brought the product from the first time as an example. We did a test print and it looked pretty good. Then when I picked up the product it was on a completely different type of paper??? It just seemed like I wasted a lot of time going into the store. This most recent time was probably the weirdest experience I've ever had working with a print company. I sent in my quote and received an email that just said "ready". ???? No confirmation of receiving the file, no price quote, nothing. I went to the store (online it says they closed at 9pm but apparently they close at 8pm now), picked up the product, and of course it was printed on a different type of paper than what was expected. When I told the employee I had a previous price quote they called the boss to clarify. They eventually honored it BUT instead of $52 the employee inputted $54 thinking I wouldn't notice??? Idk it all just seemed lowkey shady to me. Overall the company works fast and is cheaper in comparison to other places I've worked with. But with weird communication and questionable actions, I don't think I'd go back. Also I've used these prints to giveaway as concert freebies, and one time I heard someone laugh at how the image was blurry I don't think it was that bad but it definitely was a little fuzzy, and that was embarrassing lol

Fantastic customer service--Bruce was super friendly and very helpful! This was my first experience…read morewith using a print shop and I'll definitely be back to this location for other printing/shipping needs.

Absolutely horrible customer service. If you're in need of being treated worse than trash make sure…read moreyou stop by. At this point just close the whole location. There isn't one worker in there that knows what good customer service is and just being a decent human being as well. Awful.

Jesse showed up about 15 minutes late, was unprofessional and nearly sickened everyone in the…read moreoffice with his heavy cologne. Bad vibe emanating from him I felt like he was either going to steal our passwords or embezzle money from us. You can't afford to use this guy his skills and professionalism are lacking in every way. We have about 10 macs in our design shop and and 2 in our book keeping offices we will go back to using Iris.

From the owner: Mac OS X server setup and maintenance: I have extensive…read moreexperience configuring and administering Apple Xserve systems and Mac OS X Server in small to medium sized workgroups. Whether your business relies on Mac OS X server for web services, email, DNS, VPN, iCal, file sharing or managed services, I can help you get the most from your equipment. Automated Backup systems: Maintaining an effective backup strategy is essential to operating a successful business. I can work with you to establish a backup plan that works for best for your office.

Stunning! Darryl did a beautiful job photographing an acrylic on canvas painting for the purpose of…read moremaking high quality prints. I was incredibly impressed with his attention to detail and the quality he was able to capture. As I look at the print, I'm shocked at how much texture his photographing and printing was able to capture. I'm so happy with his work. He was a good communicator, timely, and reasonably priced. Thank you, Darryl.

Darryl has done scans of my painted art pieces and I must say he does a great job with matching…read morecolor and edge to edge, corner to corner sharpness. That is something as a photographer and perhaps as a perfectionist, I have had a hard time finding. I highly recommend this service for art scanning. I've only seen the small proof prints he has made me from my scans but I'd bet he does just as good with his prints. He seems to share my perfectionist genes :-)

I had a package that needed to be returned via The UPS Store to Century Link. I was provided…read moreyesterday with a QR code from Century Link and located this site in Seattle's Licton Springs/OakTree neighborhood (6/5/26). No issue with parking in the shared lot, literally right by the main entrance. It was busy, but I was immediately assisted. Great staffing availability here. QR code was scanned, package received, and I was provided a receipt of this transaction. I literally was in and out well under two minutes or so. That was astounding! This was my first experience with The UPS Store since previous shipping stops had been with FedEx Office. Impressive!

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.