I know what you're thinking, it's a FedEx and there's really not much you can say. Each branch is a…read morecookie cutter version of the next one. Well if you've done a lot of shopping or printing you will find that the branches are actually not as cookie cutter as you'd think. First of all, we all have color printers and they do a decent job of printing but no where near as good as the printing you will have done on the color printer behind the counter. You'd be amazed at the sharpness of the colors and the range of colors. One of the things I like is that they are able to help tweak PDFs you bring in. So if you don't have it saved with enough space at the edge they can fix that for you. Also, I liked that they also let me review the copies before having them run off. I've gotten brochures made here and I like the selection of paper they have available as far as quality and thickness. If you are not sure what type of paper to use they are really good at making recommendations. I've also had cards and other items made with card stock and all of those were perfect. Tre staff here are always polite and friendly. They offer good customer service and are very quick at getting the work done. I'd recommend opening an account here and getting the discount. It really ads up if you do a lot of printing.

These guys are the laziest of all the stores, go to any other FedEx if you want any real help.read more

Eh, I had one really bad experience with one person a year ago but that doesn't have to mean 1 star…read morefor the whole place forever, that's silly right? Really, otherwise always very quick, efficient and friendly, excellent experience.

Love this store! Everytime I come in they're always very friendly and always give me good customer…read moreservice. The owner is so friendly and works really hard to make sure her customers are happy.. Its good to find good customer service since covid. Thank you. Im so glad I live close by. I highly recommend this UPS store.

As a solopreneur, there are lots of things I need experts to help me with. Occasionally clients…read morehave last minute print requests and I found myself in that situation a couple of months ago. After emailing and leaving messages for five local print businesses, only two responded -- one of them was Seattle Printworks. Seattle Printworks was the only one who truly wanted to help...at a reasonable price point...and within the deadline I requested. After providing them w the specs for my order, everything was produced exactly as I wanted. They even offered to ship materials for me if that would help -- something the other vendor didn't offer. When another project popped up, Seattle Printworks was my first call...and...once again, they did a great job. I've spoken to Michaela, Sonny, and other teammates. All have been friendly, helpful, and professional as they guided me through details like types of paper stock and finishes. I'm so grateful to have found a local business committed to customer service and producing quality products. Seattle Printworks was a lucky find that won me over w their service, value, and quality of work -- they will always be my first call!

Fabulous service! The printer couldn't be more helpful, the entire process of uploading my picture,…read moreexplaining the process, so unbelievably easy! My order was ready the next day, I highly recommend Seattle Printworks for your printing needs!

Kristian was the cashier today. Upon arrival he was on the phone. After a couple minutes he waited…read moreon me. He advised there were longer phone chargers like I desired on the wall across from him. I ventured over, and found what I needed but was unable ro remove it. It appeared to be tethered to the display rack so I asked if he needed to unlock it? He replied, yes. I waited while he finished helping someone else who had walked in. I admit I was a little annoyed by him not walking over with me initially to unlock purchase but he appeared to be working alone so I gave him grace today lol.

This was my first visit to this FedEx location, and while I've generally had positive experiences…read morewith FedEx, this one was disappointing. I went in to ship a package and laminate a few posters. The lamination is self-service, but the prices are the same as other places where staff handle it for you. There were two employees on duty; one of them was quite unhelpful and dismissive when I asked for assistance with the lamination process, simply shrugging and returning to his work. Fortunately, the other employee stepped in to help. Overall, the customer service here was lacking--cold and unfriendly. I wouldn't choose to come back to this location.

I needed a set of business cards in a rush, and Tom was super helpful and communicative the whole…read moreway. They are very transparent about their charges, so I felt comfortable the whole way. This place stands out, as good service is not easily found in Seattle.

I ordered a new set of business cards here. Not only were they prompt and affordable, but they also…read moresuggested a few minor improvements to the design. Brilliant! I highly recommend.

They are the best!!!! Local family business, Ben and George, are extremely efficient, reliable,…read moreoffer very affordable prices, do a great job with printing, but most importantly are so kind, client oriented, and aim to please. You will leave a happy client, guaranteed. Come here for your printing needs! Our business has used them for over 10 years.

I got in touch with Swifty to see if they could help with multiple oversized prints that We need it…read morefor an event the next day. The Manager, Ben, was very accommodating and extremely easy to work with. He asked me a few simple questions, I sent him an email with the information needed and he exceeded my expectations by not only getting the project done much earlier than expected, but went the extra mile to have them delivered right to my hotel. I highly recommend this business and look forward to working with them again!

Stopped by to have my passport picture taken. The person assisting me was fantastic. Really took…read moretheir time to ensure the photo would meet the requirements. Whole process was very quick and professional.

Fantastic place! Allows free drop off of prepaid labeled packages for both USPS so that's great…read more Polite customer service and overall a pretty tidy store. Would come here for any paid needs if they come up.

Perfect place to get some unique local gifts! I grabbed some fun postcards to share. It's a nice…read morelocation right off the street and easy access up to Pike Place

Cute store. Pricey, the same as the rest of Seattle is for no good reason…read more They were helpful when I was looking for a specific item. Cool.

I came here on February 5 to mail out my passport renewal. The staff member, Abner, told me to use…read morePriority Mail since that would get my package to the Passport office in PA by February 7. However, on February 7, I saw that there was no movement on my tracking number and only the label had been created. I called in to ask for information and was told there was nothing they could do and it was out of their hands, even though it was never scanned in by USPS. I also emailed back and forth with this store manager, Paula, who was unhelpful and refused to give me a refund even though the service was not completed. In the meantime, I had to take a day off from work and drive hours to a passport agency in order to apply for a passport in person. All while, my passport, social security number and other personal information is floating around and taking a joyride around the country. Terrible and unreliable service here. I should've read the other reviews before I came here, as other people have also had awful experiences.

The female employee was lazy and the male employee was rude. I've been to other locations where the…read moreemployees were kind and welcoming. At this location there is this dark and unsettling vibe. Even though it's convenient to Westlake Station the experience was pretty awful. I don't plan on returning.