I highly recommend Bay Document Services and Phillip Monares for your visa/passport services…read more I decided to visit my son who lives in NE China this coming spring. The most daunting part of planning is the Visa for entering China. I chose Bay Document Services and I am so pleased with the owner, Phillip Monares. He answered the phone when I called to enquire. He followed up via text messages to answer any questions that I had about the process. Parts of my application were rejected and Phillip explained what to do. He was right there through the whole process! My passport and China Visa were returned to me today. I am ready for my trip. (I diddled around getting the application to the embassy, and then had to wait for the Chinese New Year closure to pass, but the whole process took about a month.) I highly recommend Phillip Monares for document services.

We are so appreciative of Phillip Monares!! We ran into so many scam artists and so much…read moreconflicting information when we needed to renew our passports in a pinch. He was extremely helpful, informative, and professional. Thank you, thank you, thank you!!!

The agency here is the BEST govt operation I have EVER experienced…read more The staff was helpful / courteous and efficient ! I was especially impressed with Lee in window 4 and Madilyn in window 14 . The entire experience has renewed my faith in government !!!

Never in my life have I had such a seamless visit at any state of federal office. Took my mother in…read morelaw to get an emergency passport. The officers at the front entrance were pleasant and patient. The receptionist at the third floor where the office was at took down our appointment number and gave us a number instantly. We walked up to the first window where all documents were checked and told to have a seat. We were called to a window in less than five minutes. The process was completed within ten minutes. We were told to come back at 3:00 to pick up her passport. They allowed us to line up at 2:45 and had the passport in hand by 3:00. I complimented multiple times that they had a great system. I had went back in 2018 and got in line at 6:00AM. During a time where walk in were still taken. That was a 3 hour wait until I got to the window. This process from when we entered to when it was complete took a total of 25 minutes. It took longer to find parking than to get the passport application done. It's still best to be prepared. Paperwork in order, pictures taken beforehand. They only take contactless payment and not money orders or checks. Very simple, very seamless. Salute to the SF passport agency and all the federal officers at the door.

We have been going to Passport Depot for years now, since they were located on Haight St. They now…read morehave a beautiful new location in Union Square. Let's be honest we never keep track of when our passport expires. Then when you suddenly book a last minute trip, you notice you're passport has expired and you're franticly trying to see how you can get it renewed before your trip. Michael and Christine take all the stress of getting an appointment and filling out paperwork for you. They expedite and streamline the renewal process for you, saving you time and stress. When you're handing over your passport to an agency, you want to make sure that they are professional, trustworthy, reliable and that everything will be handled with care and on time. They also can help you with travel Visa's and can answer any questions you may have. When I was renewing an expire passport for my mom recently, I also noticed that they have a passport card available now that works as a secondary ID, or for domestic travel if you don't have a real ID. Working with them for our passport renewals has given us peace of mind that everything will be handled properly for us in time. Great customer service. Would highly recommend.

Great service and very efficient. Would definitely recommend and go back. Thank you Passport Depot.read more

5/5 stars for speed, helpfulness, and turnaround. I was needing a visa processed for an upcoming…read moretrip and I had a month to get this figured out. Working with Sarah and Alex, I got my visa back, stamped and ready to go, with no issues *and* earlier than I expected (less than a week turnaround, even though I paid for the 3 week timeline.) This San Francisco office has everything you need to get a visa application squared away: knowledgeable staff with plenty of experience, laser printers, and a photo studio for up-to-date passport photos. There is something really reassuring about working with Sarah and Alex, in-person in their San Francisco office. Their guidance and support walking through a somewhat-complex visa application process really made everything so much better. Thank you Sarah and Alex, for saving me from stress, confusion, and frustration, and providing your insight such that my visa application is completed smoothly (and quickly).

They ate great for getting your visa but if you need to communicate with them beyond that they are…read morenot helpful at all.

This is actually the Daly City Clerk's Office. I heard about the no wait and fast service here but…read moremade the mistake of coming last week (spring break). Apparently, everyone and their mothers showed up, kids in tow, to get passports! We waited 2 hours during the lunch hours, to get our kids' passports processed. The wait was excruciating (thanks Dept of State and Passport Agency for making this as hard as possible!) but once you make it to the counter, you're done in 15 minutes! I had to make another trip when I found out my passport is more than 15 years old. This time, the wait was shorter because all the kids are in school. Daly City - can't you spring for free wifi while we suffer in line?

No wait and excellent, thorough service! Bring cash AND your…read morecheck book. You'll need both. I went at about 11:10 on a Thursday morning. Gail was very patient and helped me fix a couple of problems with my application form. I was skeptical due to a couple of negative reviews, but my experience was very positive. Signage isn't great - head to the second floor, the office is on your left.

These guys... wow…read more Was scheduled to travel in February, and had planned on renewing once back due to uncertainty of timing and the process, then resort renovation ran over, did not open and we did not end up traveling. Couple weeks later, unscheduled need to travel international appeared on short notice and well, now the crunch right? Not at all, quick search of reviews on Yelp and found Stephen and Aaron, just about a week start to finish for these two miracle workers. Solid, clear communication throughout, reasonable fees and a turnaround that removed all the stress around renewal and away we go! Could not have been easier or smoother. Thanks guys!!!

Stephen saved my trip in September. Just saw my passport was about to expire and my trip in…read moreSeptember is all set and paid for. Stephen got my new passport to me in a week. Awesome service from the start of the process. It was a breeze. Thanks guys for the great service!!

This business is now CLOSED in San Francisco…read more We have used these agency multiple times and I am so sad that it is not open now that the government has slowed their response in getting passports issued. What a loss for the city and surrounding communities.

The worst. Don't waste your money nor time. They pretend they going to make you an app with agent…read more They lied. Once you go to "agent app" they said this company always do this. I had to tu o bug her to please help me. "The Passport Office" is a rip off. I did all paper work and mail my self. The Passport Office only gets your money that's all.

Couldn't be happier with the service I received. Navigating visa paperwork can be incredibly…read moreoverwhelming, but David made the entire process seamless. He told us we would get the passport back in about a week but we got it back just a few days later. If you want to take the stress out of your application, I highly recommend his services.

David was great. He walked me through the Visa process, and helped me review my forms before…read moresubmitted. Once the form was filled out and he helped me review it I had my China Visa in a week. He's fast, thorough, and very professional! Highly recommend.

We used Travel Wizards for our trip to Easter Island/Rapa Nui off the coast of Chile. It was an…read moreamazing trip and the moai are amazing. Travel Wizards found us an amazing tour guide.

What an incredible trip! Two weeks exploring New Zealand with tours, professional guides, first…read moreclass hotels & car service. It was our "bucket list" tour & did not disappoint in any way! Our agent was knowledgeable & had many terrific suggestions. She accommodated our personal requests & made sure arrangements were confirmed. We're ready to book with Travel Wizards again right now

Absolutely love this place! The owners are two girls, who seem to have it all covered all the time…read more Tickets, visa, passports and all of it with a smile a great recommendations. The prices are great too! I was amazed when they kept offering me prices on international tickets and cruises that were cheaper than I could find on the net...

Diana is the best. Nobody beats their prices. They have been in business for so many years (15 or…read moreso) and I wonder why there are no reviews?