Was helped by Matthew who is super friendly! He rushed two frames for me as I was hoping to give them as a gift the next day and then he looked up an online coupon to help save me some $$. Couldn't be happier with how it all turned out. read more

I came in to have my diplomas from high school, college, and law school laminated. However, after speaking with Matthew I decided to have my diplomas framed behind museum glass. It took me a couple of visits and conversations with Matthew before I finally decided on what I wanted (I've never had anything important framed before and I was a little indecisive as I wanted to make sure I was happy with the final product). Matthew was very helpful in helping me make choices that I would be happy with. After getting back my framed diplomas today, I am very happy with the work Matthew and FastFrame did. Matthew was a big help! On a separate note, I do have to say that I only felt comfortable having this specific location work on my diplomas. I originally went to this FastFrame location because I was on the South side of town and happened to drive past. I came in and talked with Matthew to ask some questions and get an idea about what I wanted done. I decided I liked what FastFrame had to offer and I decided that I would return with my diplomas. I live around the Domain so I took my diplomas to the FastFrame location by the Domain/Arboretum because it was closer than the West William Cannon location. I'm not sure if the different locations are franchises or not, but I did not feel comfortable leaving my diplomas with the North location. The sales/service attendant seemed apathetic and disinterested. He didn't give me the same good feeling I got from talking with Matthew. I knew with Matthew my diplomas would be well taken care of. read more

I had a great experience choosing the mat and frame. Carol was extremely helpful and had good ideas. The final product is gorgeous. The print just pops! read more

Always come here. NEVER go to Michaels! The help at Michaels is horrible but that's another tale. Anyway, Mathew helped me select just the right mat for a watercolor I had that was already single matted and framed. It looked great when I picked it up but it bowed when I tried to get it in the frame at home so I took it back. Even though the problem had nothing to do with their work, Kurt took it all apart for me, trimmed my original mat, took out my old crummy metal wedges and stapled it, put a new better wire on it and even gave me a new hanger for it. All for no charge. Now that's service! And it looks beautiful on the wall in my living room, too! read more

Just had a beautiful piece framed by Matthew. I'm so pleased with his work and professionalism. He even explained what he could do to keep the cost down. Since it was so big, they delivered it to my home and did a fantastic job. Matthew has framed other pieces for me that have lasted for years. I definitely recommend Matthew and FastFrame South Austin. read more

The work I've had done has satisfied me in the past. I took a new piece in today, chose the matting and frame. Was quoted the cost and approved. THEN was told because they are busy could not have until October! Not fast but when I explained I was undergoing major surgery in a month and not able to pick it up till January. I asked if it could be moved up. They were willing to accommodate my request for a 30% increase in the price! $80 charge to accommodate. I understand a premium but this represents a ripoff and should change their name To Framing and take no claim for "FAST" just beware. I won't be back again even though I have had work done there before. Lost me as a customer and a source of referral. Too piggy! read more

Great customer service and ideas. This store has it all! So many frames to choose from and software that actually shows you what the finished product will look like. They designed a frame for our office with a flag folded into it, along with a certificate with my alloted cost in mind. read more

I just picked up an artist's print I had framed, and WOW! It looks amazing. Jim did a wonderful job framing the print and I am so pleased! It was a great experience from start to finish. It took me over an hour to choose a frame, and despite bringing down almost every frame sample from the wall, the staff was just endlessly helpful. Thank you!! I cannot wait to have my other lonely prints framed! PS My husband was thrilled! read more

Just had prints framed here for the first time--four of them. What a great experience, start to finish! When I took the prints in, Matthew helped me pick the frames and found groupon coupons I was eligible to use. I got the framed prints this morning, and they look wonderful!!! Both visits, Matthew was very pleasant, a genuinely nice man who has framed prints professionally for many years. Personal, high-quality framing at reasonable prices--a summery of what this FastFrame location offers! read more

One of the most honest, genuine and knowledgable businesses I have came across in a long time. I was worried about a painting fading in the sun after having just moved to Austin. Michael was so knowledgable and talked me through all the options. His knowledge was second to none and there was no hard sell. I couldn't recommend enough. read more

I recently ordered a 40x40 custom frame to surprise my husband with a collage of our many concert tickets. Fast frame team at William Cannon was fantastic beginning to end...helped me pick out nice wood within budget, finished quicker than needed, and created a finished piece better than imagined. Matthew helped carry the large piece out to my small car and we tried every possible way to squeeze it in but was my car door and trunk were slightly too small (my fault for not measuring prior to ordering!) They kept it for a few more days until I could sneakily use my husband's car to pick it up instead. Once again Matthew carried it out and together we finally squeezed it in! My husband loved seeing all our tickets displayed and we'll keep adding to it over the years. Thanks Fast frame team, we'll definitely return for any future framing! read more

I had a big picture hung at my house. The guys arrived when they said that they would and did a fabulous job. I also bought a painting from St. Martin and did not want a frame from Michael's. They found the perfect frame and matting for the picture. These guys are perfection oriented which made my experience great from beginning to end. I will definitely give them all my business. read more

Don't let the sort of "fast food" name scare you away. This shop is extremely professional, knowledgeable about artwork and has an incredible selection of frames, liners and detail pieces. We were very unhappy with our first framer choice because after two weeks we had not received our quote for framing 5 pieces of art. We just happened to drive by Fast Frame and I said let's stop in here and see what they have. We were very impressed with the huge selection of frames they had available and I said to my husband, we're going to pick up our art work and bring it here. When we arrived with our art work, we had a very knowledgeable person help us put each piece together. We took quite a bit of time but we never felt rushed. Since we were there at the Xmas rush time, I said we weren't in a hurry and after Xmas/early January was fine. We chose a range of framing from very simple to complex 3-part frames. We thought the prices were reasonable based on our selections. We got a call the first week in January that our work was ready. We are hanging it today and are extremely pleased with the results. I highly recommend this framing shop and will definitely use them again. read more

I had two signed medium size prints to get framed. The guys were extremely helpful in picking out the right matting and frames. They turned out amazing! I will definitely use them again. read more

I purchased 2 prints from the Uffizi Museum in Florence this summer, and knew I would have to probably pay a lot more to frame them than I paid for the actual art. While that is true, I have no complaints. Fast Frame did a gorgeous job with the framing. The pieces look incredible. I used the $40 coupon and saved a lot with it. They did not try to get me to buy pricier framing - I actually got some of their least expensive wood and it looks like I paid a million bucks. Very very happy with the service here and will definitely be back. read more

Really liked this place. They did a good job on the two pieces that I brought in which were difficult to do. Highly recommend them

We took two paintings that my Mother painted for us to Jim Fulton at the Shops at Arbor Trails. We had no idea what we wanted, but Jim came through for us with flying colors! He worked with us patiently and gave us his over 30 years of framing advice, and the results were perfect!!! The colors and frames highlight the paintings and work perfect. I would recommend Jim to anyone that has painting or pictures that need framing/matting!!!!!! read more

I absolutely adore FastFrame at Arbor Trails! They have the best service. Their frame artists are so helpful at helping me with my pieces. They have helped me with more framing then I can remember. They are always kind, patient and so fantastic. They help me make my piece perfect -- and always for the best price! I adore their selection of pre-made frames and have been able to make some extraordinary things from them. They are just an exceptional place with phenomenal service at supremely fair prices! Cannot recommend them highly enough! read more

The help I received at Fast Frames, the north location, was excellent. The young man whom helped me was patient, efficient, and talented. Thank you so much for coordinating a cool color scheme and helping me choose a frame--my husband's Christmas gift is now better because of you! read more

I recently purchased a David Drinkard print from the folks at fast frames. I was clueless as to what frame, matting and glass to go with.I did not know a thing about the multiple options I had to choose from. They took the time to explain the benefits of the different processes and actually seemed to care about me making the right decission for my room situation. I normally am not one to take the time to write a review about a business unless they have given me really poor service so you know they must be pretty good. They have definetly earned all of my future business. read more

I'm so excited. I brought a framed watercolor here to try to find a coordinating frame for a second image. The original was framed in Mexico and I was striking out looking for something similar. But these guys recognized the frame and were able to special order what I needed. read more

As other reviewers have said, don't let the name fool you. Fastframe is a first rate framing shop and did a beautiful job stretching and framing the two canvas I brought in. The staff are very nice and helpful and they were actually fast as well. I would absolutely go back with any other framing needs. read more