Had the pleasure of visiting another Quest for the vampire sacrifice! What I did like about today's…read morevisit was that it was empty for a late afternoon appointment and got it the same day. Unfortunately I got bit 2 times today for whatever reason they couldn't find blood. Also felt my hematologist could've been a little more animated as opposed to being a zombie today on top of her apparently letting the less experienced person try to draw blood for me. I have come across good hematologists in the past at other Quest unfortunately though not here, won't return.

Woe is I for being diabetic and having to get blood drawn on a regular basis…read more Quest is one of the largest lab operations in the country, and most of my experiences have been OK, even in this particular location. However, there was one occasion here when they couldn't find a doctor's order, so I left and went back home only to find out that the dude looking things up really didn't know what he was doing. (They called me back and said "Our bad," without seeming to give a rat's furry behind about my time and travel.) More recently, the phlebotomist drew my blood and wished me a wonderful day. The next day, I was informed that my blood "coagulated" and that I would need to return for another draw. I call bull. Though I went back and let them draw again, which was also a painless experience, I let them know that blood doesn't just coagulate in a vile. Not mine at least. (It didn't "coagulate on the second draw.) The truth is, someone mislabeled or mishandled my lab specimens. Why not just admit the mistake? There are other Quest locations around here, and I have and will continue to avoid this one.

Principal Health Systems parking in "Handicap Parking " Even though the Employee parking the car…read morewas not Handicapped nor displayed any Handicap Placard or Handicap Parking Tag. I spoke to the Employee. She said she had to because she couldn't find any other spaces!! Wrong, this is a Senior Living Facility. Just about every person in here is Handicapped or Disabled. These spaces are for those people not Service Workers who are in a hurry. What's even worse is I called the Company to let them know what Staff that is representing them are doing. Cricket, not one word. No one has called me back nor was available to take the call. I can only assume that "Principle Health Systems" really have NO Principles at all.

We can't say enough great things about Brian McDonald and the outstanding support we've received…read morefrom Principle Labs. It has truly been a pleasure working with Brian to coordinate our clients' lab and imaging tests. He's available around the clock and always goes above and beyond to ensure our requests are handled promptly and thoroughly. It's a blessing to have someone so dependable and responsive. We deeply appreciate the exceptional service and look forward to continuing our partnership with Principle Labs because of Brian's dedication and excellence. Thank you!

I am not a big fan of blood being drawn. I came here out of necessity and a closer location…read morecompletely booked on appointments. I do recommend you get an appointment because it gets you in and out. I was called close to my scheduled time however I was told to go to another room because apparently a lady who I assume was a walk in had a problem with me going before her. She screamed out loud to the hematologist "I have been waiting!!" "Why is he going before me?" LOL I felt awkward about this and let it be. So I waited around 10 minutes and the hematologist called me in for that blood draw. Unfortunately she did not know how to draw blood because I got stuck 2 times with no blood drawn. She had to get a more experienced person and he was able to get it done on the first try. Thank goodness for him. Sadly I do not recommend coming here and I will definitely not be back here in the future.

If you must give blood you need to come here. They have the best vampires that will not use you as…read morea pin cushion. I am a very difficult pic. The 1st vampire didn't even try to draw any blood. It was too difficult. She got a Danielle who must be the chief vampire because she got 3 tubes with only 1 pic. Yeah, if must give blood I wouldn't go anywhere else. Face covering is required and you can wait in their very clean waiting room or in your vehicle. It was quick and I made an online appointment. Now to go eat a dozen donuts!!!

I'm impressed with how clean this Lab is! I was in and out with no problems because I made an…read moreappointment! (LabCorp.com to make one) They honor them within a good time frame. I was impressed with the professionalism and the kindness I received. I highly recommend this lab!!

Scheduled appointment online. Got confirmation number. I was on time. The lobby emptied twice…read more Waiting. Asked, no, you don't have an appointment. No good morning? So, I am waiting and waiting and waiting. No hand sanitizer after touching the keyboard! It's a medical testing facility? Really? Corporate profits at its finest.

The check in was easy, the staff was staff, and the service was swift. Parking was free.read more

I have to get blood work done a lot, the staff here are amazing. Everyone is so nice and caring…read more Tanera and Alysha(spelling?) are so good at their job! They make it a breeze!

This spans over two visits, took my daughter in for strep/covid etc test. She tested positive so…read morethe NP prescribed her antibiotics. She gave her the first dose since it was late and pharmacy was closed. As my daughter was putting it in her mouth I asked what it was and it was amoxicillin which she is allergic to. I smacked it out of her hand and she cancelled The script. She said it wasn't in her file. Fast forward to today, walk in with daughter. I ask the greeter to verify amoxicillin is in her allergy list. It is. NP comes in and tries prescribing amoxicillin again. She is a danger.to patients.AVOID this place. I had previously left a 5 star review but this can't be ignored

Wonderful and thoughtful services! They took great care and took the time to do a thorough exams…read moreI. I felt so much better after I left. Thank you!

I'm mixed on this location. Though everyone here is polite and pretty good at what they do, there…read morealways seem to be a ton of people in the waiting room -- frustrated that they've been there for an hour. The business model here is a glimpse of the future. There is no receptionist. If you don't know how to operate an iPad, you're out of luck. Further, if you don't make an appointment, you might be there a while.

Quest Diagnostics, 600 N Kobayashi Rd Ste 109, Webster, TX 77598, has terrible service. I'm waiting…read moremy results 12 days. I had to do an appointment to ask about them, and their response me that they don't know explain me why my results haven't arrived and that it's not their responsibility, but rather responsibility of lab that does testing. The patient doesn't deal directly with that lab; the pacient do deal directly and pay to Quest Diagnostic. They are very irresponsible. The service is awful; you never can't contact them by phone or email because none customer service numbers work. No one will answer and they don't have informacion available for customers I stop doing my job and personal matters to go in person to ask about my results, only to receive the response that it's not their problem. Don't go to Quest Diagnostic. They are very irresponsible, inefficient, and very unprofessional. Lab Corp is much better

Bree and Eve worked really well together! They made the process of obtaining lab work seamless and…read morewere so kind to me. I felt at ease during my time there and I'm so grateful they were able to see me as a standby Cars quality = 5 Type of Care = Bloodwork

They need to improve their customer services. This is the second time I was there. The same lady at…read moreroom 4 provided the services. I will never be there anymore even I didn't say anything with her attitude. Does anyone have the same issue like me?

I went for a B-12 injection and they really hooked me up. I just walked in and got my infusion…read more This place is clean and efficient and affordable. 5 stars! Love these guys!

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Great location with good customer service. Mary greeted me and checked me in for my appointment. I…read morewaited approximately 20 minutes to be seen. Sebastian, the radiologist was very informative and kind. Thank you for providing wonderful customer service.