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    7 years ago

    Friendly service fast and efficient. You guys are awesome! Exactly what Cedar City Needed.

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    8 years ago

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    Hurst Ace Hardware

    Hurst Ace Hardware

    3.6(32 reviews)
    1.8 mi
    •$$

    Shopped here with friends twice last week for clothes (really), home goods, etc. They have great…read moreshoes, books, puzzles, candles, kitchen towels, toys and games besides outdoor cooking and camping items. I've been a rewards member for a few years, so I had coupons. I dare you not to find at least one item to buy if you shop here.

    I'm writing this review to highlight my experience at Ace in St. George, Utah and give credit where…read morecredit is due. An associate by the name of Mike F., has been an excellent resource in helping me in a couple of very important projects. Today was no exception. I'm building a new shop in my back yard and since the shop has a loft, I needed someone to help me put together a plan for a pully system a little more complicated than just a basic system. Explaining to Mike what I was wanting to accomplish, he completely understood that this wasn't just a basic shop I was building and that I wanted to add a little more "cool factor" to the hatch lid system. Probably not a big deal to many, but for some of us, it helps to display our craftsmanship a little better. Mike, who has excellent people skills, takes great pride in his personal appearance and writes with a fountain pen, is very unique and really stands out in today's world of business associates. He started building the system as we spoke and as we were gathering materials, he explained not only the how, but the whys behind every piece while putting it together. In the end, I had a much better, robust and cooler pulley system than I had originally imagined, and it's going to be an awesome addition to the shop. Thanks Mike! Today turned out to be a great one.

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    Hurst Ace Hardware
    Hurst Ace Hardware
    Hurst Ace Hardware

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    The Home Depot

    The Home Depot

    1.9(39 reviews)
    2.4 mi
    •$$

    Tuesday at 12:45 p.m. Review is for customer service not for products. If you need help you have a…read more50-50 chance of getting it. Returned 2 econo packages of LED bulbs. 3 staff members at Returns Desk. Waited for HELP down the bulb/lights aisle (LED vs incandescents). They never showed up. Now after finding all remaining items to checkout. Only 1, count'em register open to handle every kind of purchase from lumber, paint, decorations to my bulbs and household items. We were backed up 7 customers with social distancing. ALL SELF CHECKOUTS WERE OPEN. Where was this store manager to be oblivious to this bottleneck? Poor distribution of staff given it was the lunch hour (for some shoppers), there were plenty of orange vests in the store doing goodness knows what. The customer behind me said out of principle she won't use self check and allow store to save money on staff and NOT pass any savings on to customer. She said if wait was excessive she'd leave cart and items and walk out. My sentiments exactly! Hello MANAGEMENT! Last I checked Home Depot was in the service business. They need to up their game and put their customers first. Take a lesson from Costco. You could do better. Slouching doesn't look good on you.

    Don't plan on getting help with the saw at this location. Last time I needed something cut, I…read morewaited 45 minutes and finally got help the fourth time I asked. I've waited 22 minutes today and asked twice. Sadly, the saw is broken at Lowe's or I would have gone there instead. The employees are aware this is an issue because the first one I asked sent out the request then told me good luck getting anyone to come. The other issue is 90% of the time, products are not in the aisle and bay where the app says they will be.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Harbor Freight Tools

    Harbor Freight Tools

    4.0(6 reviews)
    2.1 mi

    I've always had pretty good luck with the tools I've bought at Harbor Freight. I don't use them on…read morea daily basis and can't say how they'd hold up used by a pro every day, but for my needs they're fine. In six years I've burned up a drill motor and sander, both of which were replaced for free. Service up until my last visit has always been exceptional, especially with Bowman. But in my last visit I had the distinct displeasure of having to deal with Caleb. I had an old ad on my phone for buying a 5-ah battery and getting a free tool with about ten to choose from. The ad said "For a limited time only," but with no expiration date. Fine. I needed a sander so I decided to go battery operated. I got the tool and 5-ah battery and went to the register. I showed the woman at the register the ad on my phone but said I didn't know if it was still valid. She said she'd ring it up and see what happened. I said fine. The register didn't show a discount or freebie, which I said was fine. I was going to get it anyway. She said to wait and she'd check with her manager. In comes Caleb. He said no, that's not what the sale is. I showed him my phone with the ad displayed. He didn't even look at it. I said "look, if the sale is no longer in effect, just tell me that." His response was "I'M NOT GOING TO GIVE YOU THAT BATTERY FOR FREE FOR BUYING THAT TOOL." I said that wasn't what I wanted. The deal was buying the battery and getting the tool for free. It's like what I said went in one ear and out the other with nothing in between to comprehend. Then he said he could give me a 3-ah battery with the tool. I said fine, which was a better deal for me. Then he went to get a 3-ah battery, brought it to the counter and left. It wasn't until I got home that I checked my receipt and found that what I paid for was the tool, the $60 3-ah battery with a $20 discount, and several other items that I also bought. In other words, the 3-ah battery was not free, just discounted. I'll continue to shop at the Washington City Harbor Freight for the prices and convenience. However, if Caleb somehow gets involved, I'll just walk out and come back another time.

    Bought an HVLP painter setup and literally asked these questions when paying: what is your return…read morepolicy if Indont like the way this sprayer broadcasts the paint? She said - sir you have 90 days as long as you have a receipt. So I return it because it sprayed terribly. Even after adjusting the air psi. And of course, when I went to return it JUSTIN the manager, literally no facial expression doesn't even address except to say "we'll take it back but it's 20% restocking fee". He actually said that phrase 3 times while I attempted to explain what his cashier told me. Long story, most of the employees here are nice. Justin was a COMPLETE PRICK!

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    Harbor Freight Tools
    Harbor Freight Tools
    Harbor Freight Tools

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    Fastenal - hardware - Updated October 2026

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