Excellent fast same day servicing my solar water heater. Replaced my stuck heater element with the right tools. Checked my electrical which I have no experience with. Drained the tank and put some serious muscle into wrenching out the calcified stuck heater element. Replaced and double check the electrical. Turned the water valves back on. Glad I called FAST ROOTER PLUMBING. They are the people who will be replacing my entire 18 year old SunEarth system. The reason I chose these gentlemen is because they quoted me $150/hour. Other plumbers would not do so or give free estimates. So if you want to save money on plumbers please call them at 808 734 4938. You will be happy with them. ;) read more

Fast Rooter Plumbing - Plumbing Near Me - Honolulu, Hawaii

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I needed same day service for my backed-up kitchen sink and was referred to Fast Rooter Plumbing by another plumbing company. Fast Rooter prioritized my request because of that referral and Mike came before I knew it. He cleared up the problem quickly and neatly. They are on my go-to and referral list now. Thank you, Fast Rooter. read more

We just moved into the apartment about 2 weeks ago and we had problems with the kitchen sink disposal and the toilets. Matt came to help us and he was super nice and polite. There were some communication issues between the apartment admin, the property manager, and the owner of the apartment. So Matt had to wait on-site to wait for the owner's approval to do the repair. He was super patient and explained what caused the problems, what he was trying to do to solve the problem, as well as what was going to happen in the future. Definitely a recommend. read more

It's ok. A couple of years back they would answer their phone and return messages when Junior was there. But there has been a management change or fallout. Now I can't get them to answer the phone or return my messages. They also raised their labor rate from $100/hour to $150. Inflation I guess. They are good if you can get them on phone and get them to do your job. The owner is usually non committal as to when they can get to your job. I guess they are too busy now with all the great reviews they got. read more

Mark, the Owner of Fast Rooter is very rude. Every time I ask him he answers me very rudely. We have been their customers for many years. read more

Fast Rooter Plumbing - Plumbing Near Me - Honolulu, Hawaii

My main drain line backed up into my yard today and the owner dispatched Joey first thing. Joey was very informative and cleared the line. Very, very reasonably priced. My husband was very happy with the level of urgency and great price. Highly recommend this company and this plumber! read more

I Called this "awesome" company at 2:30pm and by 3:10 Joey was at my sons apartment. So that's 3 star off the get go. Dealing with a clogged sink is hectic so don't try unclogging it. Leave it for these professionals. The charges are reasonable too, so reasonable i gave him a tip and some goodies. ADD ANOTHER star (for $ reasonable) Call them and if you lucky to get Joey you're set. Thank you Joey you are awesome. I use the word "awesome" because thats exactly how my sons drain is and how i feel!! ADD 1 more star... for JOEY!! 5 star plus rating!! read more

The pipe that connects my kitchen sink to the wall started to leak and I thought this would be a huge job that would require parts of the wall be taken apart. When I called Jay at the office, he said one of his guys could make it within a few hours. Mike the plumber contacted me to confirm his arrival and he was right on time. Mike assessed the situation, acted with certainty as he crawled under the sink space, and repaired the cracked pipe. He was very good-natured and spoke highly of his company; you could tell that he enjoys his job. A half-hour later, he was done! Mahalo to Mike for the quick and thorough job! read more

Fast Rooter Plumbing - Plumbing Near Me - Honolulu, Hawaii

If you're looking for a honest price and quality job, call Fast Rooter Plumbing!! Jr took the call, he was straight forward and no nonsense. Explained the process and sent Joey to the job! Joey, awesome, knowledge, and customer focused! Identified issue, diagnosed the source, and applied the right fix! Got stuff out from pipe that surprised me! Under-pant and wipes!! Joey was Straight forward and no BS. He was very personable and friendly! Did an outstanding job! Fast rooter will be my go to rooter shop! read more

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They don't need the business so don't bother calling them. Mark told me last Friday that he would call me on Monday. He did not call. When I called him, he explained, with no apology, that he was swamped and wasn't able to get to me. He then said he would check on Tuesday if his worker could stop by on that day, but wasn't sure as he was likely to start work far from my location. I asked for assurance that he could schedule an appointment for Tuesday (as he already blew me off and I didn't want to be left hanging ). He then said he didn't want to deal with this and hung up the phone. read more

I recently had a very good experience with Fast Rooter Plumbing. At the beginning of the weekend, I noticed that the area around my toilet was wet. I wasn't able to get an appointment with my regular plumber until mid week. On Sunday, the area was even wetter. Since I live in a Condo, I was concerned that if the problem wasn't taken care of, there could be damage to the Unit below mine. I called one plumbing company that could come out first thing Monday, although the quote given was very high. On a recommendation, I called Fast Rooter Plumbing who was also able to come out on Monday. Jay came on Monday during the time frame given. He changed my wax seal and the flapper on my toilet. The charge was very reasonable compared to the other quote I had received. A couple days later, I noticed a little water still leaking from the toilet. I called that morning with my concern and Jay returned to see what the problem was. Jay corrected it and apologized that it happened and there was no charge. I really like the prompt response, honesty, courtesy and fair pricing of this local company. I highly recommend them! read more

Our neighbors below us called Fast Rooter Plumbing for a leak coming from our unit. Joey came out & he was super polite, professional, & quick! I was so happy with his service that I called in to let them know about his great service. When I reached the dispatcher he immediately started telling jokes but let me know that "Yes, Joey IS a good guy" Thank you Fast Rooter Plumbing for your awesome service! read more

These guys are super fast and they are very good they did not rip me off only $143 for them to come over right away replaced the shower handle that was broken and put in the brand-new stem that was completely stripped out I will give them five star and I will call them again great service friendly and easy to deal with read more

I needed a pumber to unclog a bathroom drain. After I pushed a snake down twice, still clooged. I went down the list of plumbers. Jr. answered and gave me the time frame and a quote. Matt called me before coming to let me know when he would arrive. Then showed up at the time he said he would. I told him what I had already done with no success. Matt proceeded to run the snake through. Sink was draining in 20 minutes! Matt was also careful about not making a mess and wiping up the water when he left. Matt then gave me the invoice for the lower price quoted! I will definated use Fast Rooter again! Timely, great price and fast. read more

We had a water leak and the plumber came very quickly, especially considering the 20 mile drive. He assessed the problem said he would be back the next day with the part. He showed up exactly on time and replaced the valve quickly. He was very pleasant and professional. read more

Called them to set up an appointment. Gentleman said he would call me back in 15 minutes. Waited all day yesterday without any return calls. Guess he doesn't want my business. Would have appreciated a courtesy call. read more

I came home from the gym and couldn't wait to jump in the shower only to find it filled with stinky water with all sort of gross stuff floating around in my tub. I tried DIY by using Drano, the old baking soda and vinegar trick, plunging and even snaking the pipe with no luck. Then I jumped on the iPad and searched for a plumber and of course no one is answering their phones on a Saturday at 4:00PM. I read a bunch of reviews and there seems to be a not so positive attitude toward plumbers due to their plumber's crack or the expensive bill you know you're going to receive. I found Fast Rooter Plumbing and someone actually answer the phone. I told them I realized it's almost 5PM and you guys will probably come out on Sunday and in my head thinking they're charge me the over the top Sunday rates. Nope! Mike said he'll have his staff call me back in 2 minutes. Sure enough, Matt called me right back and said he's on his way. He's on his way?! Is this a dream? Are you kidding me?! Matt was absolutely professional, took off his shoes and went to work right away. He wind up having to use a kinetic ram which uses about 4700 feet per second of shock wave to push whatever is clogging your pipes. He told me the snake or Drano are useless in condos since we share pipes with our neighbor's units. He places my super white towels and bathroom rug to another room so they wouldn't get dirty too! Wow, how nice was that?! When he was all done, he even offered to clean the tub. He's was done in less than 1/2 hour and charged $141.36. That's dirt cheap compare to what I've read on Yelp about what other plumbers were charging. Matt even wind up helping me tighten up my kitchen's faucet for no charge. It would have cost me time to run to Home Depot and rent this odd looking tool and crawl underneath the kitchen sink to fix my shifting faucet. If you need a plumber for your condo, especially if you know your pipes are shared with your neighbor's unit you have to contact Fast Rooter Plumbing! They're located in Kaimuki however they came into town to help me. I absolutely urge you to call them first. Thank you Fast Rooter Plumbing! You saved the day! read more

These guys are awesome! We called the previous day to schedule Allen's Plumbing and they said they'd have a plumber out around 11 the next day. My fiancé was home all day and it was already 1 and no one called or came. I told him to call and cancel with them and call Fast Rooter because of the 5 star reviews I read. My fiancé told me that Jay came within an hour and got the job done within an hour. read more

My bathroom had water on the floor and I needed help ASAP. I used Yelp to contact 3 plumbers with the fastest listed response times. The first one replied in a matter of minutes but said they needed authorization from my landlord to even come out to assess the job. They weren't even talking about actual repair work, mind you, they wanted authorization from my landlord to step on to the property to take a look. My landlord wasn't immediately available so that took them out of the running. The second and third companies took over 7 hours to reply, one of the companies only replied when I sent them another message. The last one told me that they couldn't get to me until next week but they would refer me to another company. Strikes 2 and 3. My father-in-law recommended Fast Rooter, raving about the service he recently received from them. I called and they had a plumber at my house in 3 hours. They quickly assessed the problems and fixed them all for a very reasonable price. I have nothing but praise for this company and will not hesitate to use them again and recommend them to others! read more

We had out water heater leak and have functional issues. We called Fast Rooter who discussed the issue with me, costs and what to expect. Also, my water heater was still under warranty. Fast Rooter assigned Maxx, who was great. He arrived and drained the heater, disconnected it and took it to the warranty company to exchange it for me after I set up the pickup. Max returned to my place and was very timely. He installed the new water heater and pan and discussed best practices for making it last. Overall, great experience and I will definitely use this company in the future for all my plumbing needs. Thanks, Maxx! read more

Called for a quote and got a sassy, immature, and lazy response when I warned him about the low crawl space. He abruptly hung up on me. If they don't like the nature of their job ... perhaps he should've done better in school, then he wouldnt have a "shitty" plumber career! Pun intended! read more

After trying several times to schedule with a different company with no success, we gave fast rooter a try. We were not disappointed. They really meant it by fast! The phone was answered on the first call. It was already in the evening and they offered to come not even an hour later or the next day. We worked with Matt for a clogged drain. He had the job done before we even got to the location to meet. Prices were reasonable, staff were pleasant to work with, he seemed very honest and patient with our many questions. Will definitely be calling again for future plumbing issues! read more

Matt came out to change my shower valves. He was very polite and patiently answered all my questions. He works diligently to get it done right. He is honest and fair. I'm booking him for another job! read more

Called to have a kitchen faucet and valves changed. Have used them once before and had good results. Mike was able to come on a Sunday and was efficient and professional, wore his mask at all times. Excellent service and work. Would recommend them anytime and will use them again read more

Only have a problem with the dispatcher and the over pricing. He was completely out of control and very unprofessional when I suggested his price was a rip off. Practice your pidgin and he might not treat you like a POS. Once you get past the ignorant haole hater and are willing to spend time negotiating prices they're great. The finance guy is super cool and worked with me to getting the price back to fair. I was very happy with the work Matt did another good guy. Thought all was good. But I called today to give them another job and the hater thought I wasn't worthy of his time and rejected my hire. Damn shame. I used Bobby with Pacific Drain Service. Fast, quick and fair. (808) 216-1846 read more

Mike was very prompt and arrived on schedule. Had issues with leaking/broken shutoff valves. He replaced all valves and hoses, fixed the faucet, and shower. He also explained proper maintenance for these valves. Definitely good people and very professional about their work. Thank you. read more

Person on phone said they didn't have time to deal with answering my questions about the work required. They charge by hour.

I had huge issue with my sink and I called other plumber yesterday but they weren't able to fix it! I called this company and they did their job within one hour I am very happy with them and I let my HOA know that we would ask them again if we have other issues! Thank you so much for saving me. you folks were nice on the phone and the person who came to my place was very helpful. Thank you! read more

My building management recommended Fast Rooter Plumbing when I had some plumbing needs. I found them to be exceptionally responsive and able to work with my schedule - instead of the other way around. They came out on a Sunday for no extra charge (this may be due to the tech's own schedule rather than a given!), were professional, courteous, and explained everything to me. I am delighted with their service. Beware - they will call before coming on that day - even if you have arranged an arrival window. If you miss that call - they will go on to their next service. I obviously missed that call, but when I contacted them to get their expected arrival time (I had thought they were just late), they gave me a new expected arrival time and worked with my schedule. I highly recommend this business and will definitely use them again if I need a plumber. read more

This review is for Joey, we called him because our sink was leaking and Joey was able to come the very next day. He was on time and courteous and in a matter of minutes, he fixed our sink and told us what the problem was. Joey was nice and helpful as to give us some tips and suggestions and we really appreciate his help. I would recommend him to everyone. Thanks, Joey read more

Very awesome service ! Friendly and reliable . I will surely use them again . I would recommend them to my friends

Called several plumbers before finding this one. Matt was quick, professional, and patient. The best part? Their prices are much more fair compared to others that quoted me to do the same job. Look no further, these guys are great! read more

I'm so incredibly impressed with first plumber experience with Mike from Fast Rooter. I have been avoiding hiring a plumber for weeks now, but finally caved when all else failed to clear my shower drain. I called on a Saturday and they said they would have someone come out in an hour. This was impressive, I was assuming I wouldn't get an appointment until next week! Mike arrived early, got to work, and was done so quickly. Not only was he polite, he was extremely thorough and got the job done. He was nice enough to explain to me what had happened and the process he used, and ways to avoid the drain being clogged in the future. I will also add that Fast Rooter has great pricing, and after calling around they gave me an extremely reasonable rate. Hopefully I won't need a plumber again anytime soon, but I now know which company I will call! read more

Had a scheduled appointment with Roto Rooter to change out a kitchen faucet for 10am to 2pm. I called at 2:00 they told me they were running late and could not give me a time when they would be there. Called Fast Rooter, Jay was in the area and came over in 15 minutes. Changed out the fixture- no BS and the charge was very reasonable. Highly recommend this company read more

It's sad when you have to give a less than stellar rating on Yelp when part of the work was completed and done satisfactorily. I contracted Fast Rooter Plumbing to hook up an ice maker (was done properly), the sink which included the facet and disposal (was done properly) and installation of a dishwasher (not done). The dishwasher was missing the clips so the installation couldn't be completed that day. I told them I'd get the clips later that day and if they would come back and install; they said yes. However, after 3 attempts of trying to contact them, leaving very detailed messages, no one called me back. The subsequent plumber that I hired to install my dishwasher said it was one of the hardest installs he's ever done. I now believe that they didn't want the hassle of coming back to finish up the job. It's a business' choice to take or not a take on a job, but on a customer service level, it is entirely rude and unprofessional to not give the customer a courtesy call back to say they are not interested in finishing up the job or even lie and say they are booked up...something. I wasted a week waiting for them to return my call. read more

Although it seems that my review doesn't matter (Due to their current 5 star standing) I would like to pile on the compliments. I worked with Junior over the phone to schedule a plumber for a water shutdown with a very uncertain water startup time. Junior informed me that due to they charge an hourly rate of $95/hr and that they would be required to wait until the water was started up to ensure there was no leaking from their repairs to my unit. Junior worked with me to ensure that his plumbers time was optimized, and he gave me a very accurate expectation for how long the work would require. All of this planning, along with seamless execution by the plumber (I believe his name was Matt) resulted in what I would consider a very reasonable price for 2 hours of work, and a significant number of items being addressed. For my fellow yelpers: I have 5 Angle Valves Replaced, a P-Trap Installed, and my Shower Drain repaired / snaked, along with a valve behind my shower repaired, all for just under $600. I was honestly expecting to pay $800+ for these repairs, so needless to say I was happy with the end result. Most importantly work quality - So far everything appears to be working great, and during the entire time in my studio, Matt was working diligently. I will be calling fast rooter again for my plumbing needs! Cheers read more

So our pipes are old, probably broken. Our main line clogs up...let's see at this rate...about once every 6-7 months. Why are we still here? It's Hawaii, man. Finding a new place is not the easiest or cheapest. Our landlord insists it's our fault (why would we purposely eff with the plumbing? We're not 3-year olds). Anyway, for every single problem we've had, we went with Fast Rooter and have received the most exceptional service. I called about 630 this morning and they answered. Points right there. Then they said they'd have someone over between 9-11 am--another huge plus as I was afraid they were going to say something like later this evening or tomorrow--and seeing how we just got back from the gym, use of the shower and toilet sooner than later would be great. Oh, did I mention we couldn't use our kitchen sink either--the water would back out from under our second bathroom's toilet! Imagine my surprise when the plumber called at 8 am saying he could be right over!! I was so grateful because that meant our whole day wasn't going down the toilet (sorry, I had to--I know, bad pun). He came out here, ran an industrial snake through our outside pipe entrance and was done in about 30 min! The total with tax was $188 which, to me is a really good deal for a plumber, especially in Hawaii. Each time they come out they recommend running a camera through the pipes but my landlord keeps saying we have to pay for it. It's $270 for the camera, which is, again, not bad but until my landlord pays for it, it's not happening I guess. I highly recommend these guys. They are nice, courteous, ON TIME, and affordable! Thanks Fast Rooter! read more

Got a clog in the kitchen sink and tried to clear it with the civilian "snake" with absolutely no luck. Got completely flaked on by Matt at Low Cost Drain Plumbing (had great reviews here). Not even a phone call. In panic mode, we called Fast Rooter Plumbing out of the phone book (yes we still own one!). Mike was friendly on the phone, straight out told us he was hungry as he worked through lunch so he would grab a bite to eat, then be at our home within the hour. He arrived early and proceeded to fix the clog in our drain using an industrial looking drain snake. Pulled out some rubber like material (kids stuffing balloons down the drain???). About 40 minutes in and drain worked like a charm. Extremely professional, friendly, on time, VERY reasonable price (especially compared to the quote we got from the flaker), took off his shoes to come into the house, cleaned all the nastiness that came out of the sink, and solved the problem with no issue whatsoever. I think we found our plumber. Thanks Mike and Fast Rooter Plumbing!!! read more

I'm so glad I called this place with my plumbing issue. They made it a priority to fix my drainage and sent someone right away! Mike is a pro and did an excellent job and my shower drain is no longer clogged. Thank you Mike and thank you Fast Rooter plumbing for making my day. I will recommend this place to everyone I know. These people truly care about customer satisfaction rather than just your money. THIS COMPANY GOES ABOVE AND BEYOND. THANK YOU read more

I really want to keep it to myself, in case I need their service in ASAP !!! Kitchen sink backed up last night, and try to unclog it myself with snake but didn't work. I call Mike at 3:00PM the day after. He told me he can send someone in next hour or so. The guy arrive in time, and do his job, worked about an hour, and charged me ONLY $95 dollars!! I was expected to pay more, like close to $150 - 200 range. I HIGHLY RECOMMEND Fast Rooter Plumbing, because as their name said, they are FAST !!! I do not give out FIVE STARS easily, but they earn more than 5 STARS !! read more