Excellent costumer service I love these guys " Alejandra"helped me out and she's awesome! Made it…read moreso easier thank you so much

I would give zero starts if I could. I called the number 831-240-0390 to only ask questions about…read moreobtaining a loan. Before I could ask anything they refused to answer my questions until I gave them my personal information and information on my car. They stated they would answer once they had the information. I gave my information and was transferred to anther agent which I was on hold for over 10 minutes. I finally reach someone to ask the questions, they didn't have all the answers and told me they would transfer me to another agent. He also stated after I spoke the agent they were transferring me to, I would be transferred to ANOTHER agent who would obtain my information again and collect copies of all my check stubs, title, etc. After they obtain the copies then I would be sent to ANOTHER agent to process the loan, so on and so forth. I let the second agent I spoke with that I was no longer interested in the loan. Way too many hands in the pot with my information .... Way too much work .... Way too time consuming .... Not worth it to me.

Santa Cruz Count Bank has been amazing from the beginning. I opened my business account with them a…read morelittle over a year ago. Every time I walk in I always get the help I need and feel very welcomed by all the staff. Hands down best business bank!

From the owner: West Coast Community Bank is a community bank serving the banking and lending needs of individuals…read moreand businesses by delivering a broad array of products and services, all in one stop. Expect a friendly team of knowledgeable, experienced professionals, and excellent customer service. West Coast Community Bank is a top performing bank and a top SBA lender in the Silicon Valley. Because of this, and so much more, this is where the locals choose to bank. Give us a call today. Locations in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.

There are 30 people standing in line and one window open at 10:50 in the morning so far about six…read morepeople have just walked out there is nobody at the front desk i've been a member for 32 years. This place sucks immensely. After all these years being here this place has gotten so bad. I'm gonna start looking for a new bank. Do not start an account here at Bay Federal.

I can't say enough great things about Bay Federal Bank, especially the incredible team at their…read moreSalinas office. From day one, they've been nothing but helpful, going above and beyond to assist with everything we've needed. The staff is not only professional but also friendly and genuinely care about their customers. Whether it's answering questions, providing guidance on financial decisions, or just making banking easier, they've always helped us and been so kind. We love that team so much!!