The customer service is one of the best I have experienced. Jessica H. is amazing! My situation was…read more(divorce) complicated and she listened and worked with me to simplify my accounts. I have now moved to SoCal but still bank with POCU, they only have branches in the Bay Area but I obtained my new mortgage loan with them. Jessica still assist me with phone transactions and inquiries. I am happy and very satisfied banking with POCU. Kudos to Jessica!

I went into the Gilroy branch and saw Joanna. She was amazing and so easy to deal with. She heard…read moreme out and understood my situation. I was getting a personal loan and explained to her how much I needed and she started the process right there. The process was very easy and painless. She went the extra step and kept me informed throughout the process. And once it was funded, let me know that the funds were available. I love that fact that she made it so easy and no pressure for me. Joanna is definitely an asset to Premier One Credit Union! Thank you so much for all your help Joanna!!!

Awesome customer service! Brianna and Marisol were super helpful, patient and polite. Thanks again!read more

Worse BOA ever. Services sucks . I came for one service to add a name , went 3 times , tell me…read moredifferent item I needed to bring. 3 times ... they can't make their shit together. I think I'm going to close my account for that reason after w them for 20 yrs. To update my review I went to different branch and I was able to do what I asked for with the current documents without any problem. So if you are BOA customer and need a services, DO NOT go to this branch, they sucks .

Used to be the flagship bank in Gilroy, down to ONE drive-thru ATM. 4000+ square foot building?…read moreOne. Crap. ATM. Saaaaaaaadfaaaaaaaaace.

I applied for the loan due to an emergency. They had me in and out of their closest office pretty…read morequickly. Of course this is definitely not recommended unless you are absolutely in trouble. I've been paying on my loan for over a year ($1000 loaned) and still owe $700. The people at the Gilroy office were friendly, helped me finish the process quickly and wrote me a check that day.

I love oportun!! And Marizol is a really good and friendly person to help you with your loan (:read more

I recently moved to Gilroy and had to leave my local AZ credit union far behind. I do all my…read morebanking in person and this branch is super responsive with friendly helpful staff. Their rates are more than competitive with other major banks and they have Saturday branch hours. I know many people like the "high tech" approach to banking, but many of us still appreciate the "high touch" (human) approach to banking. This bank and this branch provides those services.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

This Bank rocks totally this has been my bank for over 30 years. My branches in Morgan Hill they…read morehave recently just moved to Gilroy. I had a crisis with my Visa card so I went into the Gilroy branch. This is where I'm from this. Bank is so excellent that I have been willing to travel to Morgan Hill for over 30 years today I got to go to Gilroy. I was greeted with the most beautiful smiling faces. They helped me with all my needs. They are excellent. They are professional and they are so warm there. I just love my Bank. It just goes to show me that I haven't been making the correct and right choice for my banking needs for many years thanks Commonwealth. You help me so much And I'm so glad that I continually make this choice over and over again. You guys rock and welcome to my hometown so glad you're here finally Jazz you're the bomb.com. Thanks for helping me fill out my paperwork.

From the owner: At CommonWealth Central Credit Union, financial well-being isn’t just about numbers—it’s about…read morepeople, dreams, and the communities we call home. For over 65 years, we’ve proudly served members across Santa Clara, San Benito, and Monterey Counties, helping them achieve their financial goals with personalized solutions and compassionate guidance. We’re more than just a place to bank—we’re your partner on your financial journey. Whether you're buying your first home, paying off debt, or building a stronger financial foundation, we're here to help with smart solutions and expert guidance tailored to fit your life.

Love Pinnacle! This bank answers the phone, in person, within a ring or three. They can actually…read moresolve problems via the phone vs our other bank would have required me to come in person. They save me a lot of time. They know me by name when I walk into any branch. How do they do that? In this day and age, it's refreshing. Really nice people here, and at the other branches too. 5 stars from a hard to please, crotchety old man.

Been with these guys for a couple years now. Love the staff! Super helpful and Kurt and Desiree are…read morealways there to help me. Thanks guys!