I applied online and was approved overnight with minimal verification steps. It was quick and easy…read more I chose to pick up a check instead of an Ach deposit. I went into the office on Monterey rd and spoke to Melba, she was so nice. She printed out the docs, I signed got my check and was on my way in less than 10 minutes. Everything was explained and the terms are easy to handle. I would highly recommend Opportun when you need a quick loan. I was really surprised it was so easy.

Recently stopped by for some emergency funding I needed and the process was fast and…read morestraightforward. The woman helping me was very helpful and made the experience overall more enjoyable. I left very happy.

Excellent costumer service I love these guys " Alejandra"helped me out and she's awesome! Made it…read moreso easier thank you so much

Warning! Important Information About Oportun This company…read moreis completely unreliable. If you're considering taking a loan from them, please be extremely careful! Two years ago, I took out a loan using my car title as collateral. I paid off the loan early on August 8, 2024. They promised that my title would be mailed to me within a week. However, eight months passed and I never received it. During this time: I called them dozens of times, but was kept on hold for long periods. They frequently disconnected my calls after saying "I'll transfer you to a manager." When I visited their office, they treated me rudely and lied repeatedly. Instead of resolving the issue, they kept trying to offer me new loans. Eventually, I filed lawsuits against them in Santa Clara County Court for fraud and document forgery. Soon, they will be legally required to return my car title based on the court's decision. Terrible customer service. Your important documents may not be safe. They aggressively push new loans instead of resolving existing issues. Bottom line: Stay away from this company! Do not let them take advantage of you. Remember, in America, the law protects your rights use it!

Would you pay a thief $5 to steal however much they decide to take from your wallet? Oportun is a…read morescam. This company misrepresents their intentions with your accounts and mysterious "admin fees" as they take money arbitrarily without notice or approval from you. Why would I pay $5 a month for them to appropriate some unknown amount monthly into their account when I already have a savings account? I do NOT have a loan with them, they literally took the money and the amount or transaction did not appear anywhere on my Oportun funds. Ask yourself why would you pay $5 a month for them to take however much they want for services you did not approve. Again this a scam company. When I called the rep was very rude and refused to tell me where in their agreement I authorized any moneys to be transferred and she could not provide any specific information. I asked when they got approval from me to transfer any funds other than some monthly fee and she refused to answer, instead kept repeating the same accusation that I approved it which they have no record of. I demanded the money be returned including the $5, the rep stated I would not receive the $5 but the $79.48 would by returned in 1-5 business days. Bottom line is that this is a fraudulent company. I had no loan with them, and they appropriated money without my consent and without notice they'd be taking any amount they want at the time. They should be ashamed of themselves. If my money is not returned I will sue them, and at the very least I'm reporting this to my bank, the FCC and BBB.

I went in a couple months ago with a friend. She needed help and a ride to get to this spot. She…read morewas applying for a loan and was approved thankfully. The thing is........... I have never been to a spot where someone holds personal and signed documenta until they give them a 5 star review on google. This is pathetic. The lady at the counter literally would not give friend her paper work until she walked her through the steps on how to give them a 5 star. I didn't want to be rude especially because it was not even my business. Believe me right when we walked out of the store I have them a 1 star and was detailed on explaining why. The customer service was horrible!! My friend used me as a reference but beware if you do the same because ether will call you every other day to see if you would like to apply for a loan. Block block block!!!!

I won 't recommend. The service and the staff were all helpful , but the policy and the…read morepercentage or interest is overwhelming. I paid like over a thousand dollars already but the loan amount didnt go down. I'm so disappointed

Great service, it was fast and Juanita did a great job helping me out with any questions I had the…read moreinterest is high but we all know how this works, Overall great costumer service.

If you are looking for a loan of any kind I strongly advised NOT using this company!!…read moreI have made pmt arrangements and had late fees removed on ALL my credit accounts due to the Corona Virus Pandemic. Oportun was "THE ONLY" company who refused to make any sort of arrangement even after I explained exactly what was going on financially and their response was, "There is nothing we can do about late fees or reporting your missed payments to the credit bureau" If you want a company who will work with you and not against DON'T choose this one!! Had I known this prior to working with them I NEVER would have done business with them in the first place! Thank you Oportun, FOR NOTHING!

This guys are the best! I was having problems online so needed to come to office. And even though…read morethere was line behind me , she went over everything and found ways to get what I needed. The loan was great and reasonable payments. I will refer to everyone I know. Thank you and keep of good work!

Friendly staff they greet you as soon as you walk in they are helpful honest and reliable. I was…read morehelped by Rosie her Customer Service was extremely expectational her Team Member Jose who was there working alongside her was also very welcoming cheerful and finished up my loan process. It was fast easy and would definitely recommend them to friends and family. Keep up the good work guys

Rosy was super professional and super helpful will most definitely recommend her service and this…read morelocation.