I would like to take time to thank Cristina Arlett with her help in my recent auto loan. She was…read morevery professional, nice, fast and accurate. She answered all my question and made me feel confident in what was going on, from beginning to end. I have been a long time member of Bay Federal and would recommend Bay Federal and Cristina for all your banking and lending needs.

Lupita is quick and amazing ! Love her and the only reason…read morewhy I trust this branch . Love you Lupita !

No one works here. They were fine when First National Bank owned them, but their customer…read moreservice is extremely lacking. I've been waiting in line for 10 minutes and the only teller that was here just went to lunch. There were clearly customers just waiting. Very disappointed. I wanted to stay with a local bank, but Chase is looking better and better.

As of recently I've had a bad experience in this location in which I had previously complained…read moreabout with the manager from this branch today my experience was not the best as she made an excuse as in why I could not cash my check which made no sense I me r had their so called amount needed on my account in order to cash my checks. Today I'm not sure why she made me feel very uncomfortable as if I'm bringing a check that has never been cleared from my work I've cashed my checks here for a year now and this is the first time I get a negative feedback/response from this lady. When I asked her if the change of policy was recent she said no so I was confused why for an entire year she cashed my checks with no hesitation then why would she mention it was a recent change and then take her words back and say it's been a policy they had this entire time ?? and on top of that today she was acting very strange I even saw her dismiss the other teller so she would not help me and addressed me by my first name thing she never did before in the times I've came here. Honestly I've never felt so uncomfortable in my life like I did today. I think I might have to switch banks since this is becoming and issue I'd say be very mindful in opening an account there these ladies will be nice one minute and the next act like you are committing a crime with your own money which is not ok!!

My name is Tanya and I have never wrote a review about a company before because I have not found…read moreanything special about them until now. I don't like dealing with car dealerships and sells people because they're like vultures out to make a sale, but my opinion has changed. The company I am writing this review about is Watsonville Chrysler Dodge Jeep Ram dealership in Watsonville California. Nathaniel was my Product Specialist. He was very courteous and professional. He listened to my concerns and desires and cared about my situation. I could tell he really cared. He addressed all of my questions. He found the exact car that I wanted and kept me apprised every step of the way, even on his day off. He went above and beyond, and I really appreciated . Now Rick, the floor manager is amazing. He listened to me and really cared about my situation and what I wanted and could afford. He went above and beyond and found an amazing deal for me. He really cared about me and my situation not just about making a sale. He made me feel important and listened to. He really cares about his customers and he treats you like family. The last and final step of buying a car is the paperwork which I hate and don't understand. Jessica the finance manager was wonderful. She is very knowledgeable and she took the time to explain all of the paperwork to me and addressed all of any questions. If you are looking to buy a car or truck and want to deal with a car dealership that really cares with people that will go above and beyond to make the customer happy are treated like family then go to Watsonville Auto Group in Watsonville Ca and deal with Nathaniel Rick and Jessica. I recommend these people and this company to anyone. They have made a loyal customer out of me. I will not go anywhere else. I give them my highest rating. Nathaniel, Rick, and Jessica Thank You

I brought my vehicle in for a suspected manufacturer warranty hybrid battery issue. Intake was…read morefairly easy, and it took 1-3 days to get approval from Ram. After that, communication completely stopped. I had to call or text every week just to get updates. Multiples times to voicemail no answer. It took over 3 weeks for the parts to come in. About a week later, I received a text showing a $0 estimate and that my car was ready for pickup -- with no consistent communication throughout the entire process. The whole warranty repair took about a month. To make matters worse, my key fob was returned ripped. I asked the service advisor about purchasing a replacement cover and never received a response. Now I'm stuck having to replace a key fob after a month-long manufacturer warranty repair. Customer service here is poor. I understand this was a warranty job, but I guarantee you wouldn't receive this level of service if you were buying a vehicle. I would recommend going to another Dodge dealership.

Thank you guys for awesome awesome service. These guys know what they are doing. They have lots…read morecars, trucks, suvs, etc. I am taking my brother next week to purchase a at from here. I just recently bought and new BMW 7 series and it's been amazing. Thank you guys, I'll see you guys soon.

I'm not even a customer and I have watched this place f---k my sister over twice now. Bad on her…read morethat she trusted them twice. But these guys sell cars that break down and charge up the ass. And then, when the car does have an issue, they offer up the repair themselves and charged her through the nose for a car she already was overcharged for. I'd bet money the very few good ratings I see on here, are clearly family members or people Who were begged to write a good review. Stay Away!!

I just want to say THANK You for finding our our lost money after we attempted to deposit cash into…read morean ATM using a different credit union ATM machine. That ATM crashed during deposit. It started rebooting over an over again. We called their customer service and she logged everything on a recorded line. Told us to call Bay FED in the morning if we don't see any sign of our cash deposit. I called Bay Fed this morning and a very nice lady said she will open a claim and everything will be OK. Sure enough! It was! The provisional credit is there tonight so I can pay the property taxes tomorrow! So thank you.

Bay Fed keeps deducting a monthly $15 maintenance fee from my account despite the fact that last…read morespring and summer I went to my branch in person TWICE to ask how to avoid this fee. First I was told I needed to keep $1000 in my savings account so I immediately transferred $1000 into my savings account and continued getting the "fee deduction" - $15 monthly fee from my checking account in June-October. I've messaged Bay Fed via email FIVE times through the app, and returned to the branch TWICE in person to find out how to avoid the fee. In June I was told "oops it needs to be $1000 in your checking account not savings". What?! So I immediately transferred to $1K over to checking in June 2022. Monthly fees continued. I'm now owed $45. My last message sent to them on Saturday has not received a response yet. Frustrating. Also, hold firm on your loan quote from them.

Awsome place. Kelly is awsome and easy to work with. She gets you a loan fast. Always answers phone…read moretoo!

From the owner: Turn your Car Title into Cash!…read more Lots of places will give you a title loan, but at Fast Auto & Payday Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto & Payday Loans gives you fast approvals, great service and you get to keep your car.