I recently relocated to the Carmel area. Nursal Matsu and Tricia Cruz made the process of opening a…read morenew checking account at the Carmel Rancho Lane branch of Fremont Bank both very easy and a pleasant experience. Both are very professional, knowledgeable, efficient, personable, and have a fun sense of humor. All my questions were answered. The office is conveniently located near the intersection of Hwy 1 and Carmel Valley Road. I look forward to doing business with this office and highly recommend them! Thanks again for such a positive and seamless experience.

Zack at Fremont Bank in Carmel went out of his way to help us avoid an hour's drive to Carmel…read more Thank you Zack!

I went into the bank to asked if I can park on the handicap space one of the cashier she was very…read morenasty with her mouth I was talking with other cashier lady .where is her customer service if she is that way I don't want to do business with Wells Fargo Bank at all

Been a long longtime customer of this Wells Fargo, unfortunately lots of employee changes since…read moreRoger left. I called in advance to let them know I was coming in to open an additional account. I was encouraged to open my account online, I said I liked to do things in person. Confirmed the documents I needed bring. Drove and got there 20 min before closing - no other customers present - staff was more concerned about monitoring their parking lot and refused to help me. I was told Ben was in the bathroom and wouldn't be able to help. They were unprofessional, rude to me and my husband. I suggested we should close our accounts and Irsis was more than happy with us to close down all accounts. So far from feeling like a valued customer. Very disappointed.

They're really nice here, happy to help me every time. The atm is also always working. Thanks!read more

Jay is great, Ev and the team take great care of us. The bank manager is very friendly and…read moreconsiderate as well

Been with US Bank over twenty years ran 10"s of millions of dollars through their bank over the…read moreyears. Sold my business and started doing business at the Carmel branch and was stopped from wiring my own money, Asked to have the Manager call me instead I was given a thirty day notice that they were closing all my accounts. Given no reason just a letter. Thanks US Bank, Carmel!!

The assistant manager is rude and unprofessional. She refused to cash a check from their bank to me…read morebecause I did not have an account there. I guess the amount was too large. This may be policy but the way she handled it was absolutely unacceptable. Offer solutions, offer the client the option to open an account, no solutions were given except go to your bank. I wouldn't put my money with these guys. never give it back or let you spend it.

Comerica Bank used to be good. Now they change managers every few months and screw up…read moreaccounts/deposits. I CLOSED MY ACCOUNTS... COMERICA BANK just another crappy bank ripping off customers with BS fees.

Janeth & Brianna are the most helpful ladies! I had an issue with my account & they were able to…read moretake care of it right away. Luis is great too! Always so sweet and friendly. I recommend this bank branch to any & everyone!!!

Polite professional customer service by the staff in this Schwab local office. The customer service…read morerep was besieged with clients lined up for her attention but handled the queue expertly. Very impressive. It's a small office and the building is older. Frankly most bank branches in the county are more modern and (physically) accommodating. I would expect a little more from an investment brokerage. Dinged the one notch for the odd building set up.

They are rude, arrogant, incompetent snobs that are abusive and are more interested in making you…read moreunhappy than making you money. If I could give it negative stars I Would. The most unprofessional business I have ever been too. I have been investing for more than 50 years, have delt with many financial institutions and Schwab is by far the worst. I recommend not to do buisness with them.

Service was impeccable. Both the service provider and the branch manager gave me 5 star service…read morewith a personal touch. Extremely pleased/ competent/ friendly/ knowledgeable/ helpful. It's great to have a local branch with quality service providers.

Quick in and out. Teller, Rozy, should get 5 stars for her…read morecustomer service. Signed, Randy O.

Not the biggest fan of Mr Dimon but I am a big fan of Chase Bank at Country Club Gate Pacific Grove…read more, especially Ms Grover .When they closed Chase at Lighthouse PG I begrudgingly drove across town to my new bank locale , walked in and was welcomed immediately by 3 or 4 employees . One from the tellers zone waved me over and as I approached her I began to lament the closing of the branch on lighthouse . She stopped what she was doing and just listened. When I was finished venting she asked what can she help me with . Just need cash I said the ,the auto teller outside doesn't work . She could tell I had my jaw was a little twisted by now .She immediately produced the cash I wanted and as I turned to leave she stopped me and said By the way Mr Grover we have the same last name ! I stopped dead in my tracks we had a great conversation about our last name /possible relation of which I won't bore you with but just as a new customer walked in she stopped ,said gotta go ,let's talk latter . Destiny forced me into that bank at which I Rec'd great service and found maybe a long lost relative. Never met another Grover first hand . Jamie so so, Ms Grover ,Five star employee !! Had it not been for her I would have changed banks .

The Chase Bank across the street from…read moreAugustinasDesignerBoutique is where I bank The staff always is greeting me by name and a smile ! This particular location I can speak very highly of ! Efficient and Professional