Im contributing a review as a former renter, having dealt with Melissa, Angie and Ashley. A lot of…read morethe positive reviews on here seem to be from the owners that Wayland provides a "great" customer service to. Almost all of the negative reviews are from renters. Be aware, Renters! Unethical, poor communication, lack of professionalism to do their job efficiently and one sided customer service. Renters to these 3 individuals are nothing more. They dont realize that renters are the ones that keep their business operational with cash flow. During our last few months before the lease expired we received a rent increase notice to roughly a $1,000 more than what we were paying. After a quick search in our area it was obvious that a number of houses for rent dictated a much lower market rent than what we were currently paying. We were basically pushed out so that the house could sit on the market for a future resident willing to pay the outrageous increase amount. Which was fine, Marina (The Dunes) isnt that great of a place anyways, so we gave 2 months notice and planned our move with plenty of time to spare for getting the house professionally cleaned including carpets and misc items. They asked if we could leave the garage shelving I had built and we agreed to. It gave them value, plus they used the threat that if I wanted to remove them that it would be a charge to repair unfinished garage walls, kind of a joke to me, so I said that's fine. Things seemed to be going ok, until we got a notice from Melissa basically asking for us to leave the house on 3 targeted days of the week so that they could ensure that during their tours that no one else was in there, to give the future residents time to see themselves living there. We had a dog and lived there full time, so I responded with something like that's not realistic for us, sorry. To which we were told they would just have to serve a 24 hour entry notice and make it work for them. Eventually we got past this issue but it was our first indication that things wouldn't be as smooth as we hoped. Skipping forward to our actual move out. Prior to posting this, I tried to contact Angie and Ashley for them to reconsider the charges but unfortunately they doubled down on justifying roughly a $1,000 invoice to do "light touch up paint" on one wall (2 marks) in the closet. So. Ive resorted to this. Below I will be including a paragraph from my email to them to share some insight of the context, to which Im sure Ashley will respond to this review with some kind of false facts to give herself the ego boost she needs. To Ashely and Angie; "I even went as far as taking pictures of the backyard for her (Angie) and taking measurements of the garage for one of the possible future residents. I managed to have the house professionally cleaned before our move out date and gave you early 2 week full access. You took all the way through the maximum time allowed to return our deposit despite how little there was to do, despite how much extra time you had. You hired a handyman to work beyond their limits because it made your job easier. You neglected to inform us that we accidentally left property (a large expensive mirror on the wall) behind and instead decided to keep it as permanent fixture for the house. How unethical is this? What was it that we did that made you decide to treat us this way? Absolutely nothing, that's just the character of who you two are." They will not give us the property back, I received a response from Angie that said the Owner of the house has made their final decision on the matter and the item will not be given back. My message to future renters, do not believe that you are valued. See through the fake smiles and empty words, they'll mean nothing eventually. We lived there for almost 2 years and paid rent on time, kept the house in nearly perfect condition, dealt with issues on our own. What else could you ask for from a renter? Good luck if you decide to rent with this group.

Ashley and her professional staff have helped us so much over the past few years with our property…read moreneeds. I first encountered Wayland Properties as a renter. Ashley & Angie were very fair and easy to work with as a renter in one of their client's properties. This was not the case with certain "other" local property managers in Carmel. When it came time for us to seek assistance from a property manager for our own investment properties in Carmel, I knew right away who I wanted to choose for the job. We own 2 homes in Carmel Woods as well as residential & business rentals in downtown Carmel-by-the-Sea. As 3rd generation Carmel born & raised, we believe that being neighborly as well as being professional is important. Our properties were a lot of work to do by ourselves for so many years. We find that we can now travel and enjoy our time rather than dealing with all the rental details for those properties on our own. The amount of time that we now have to enjoy our lives is wonderful and well worth the cost of we pay for our new found freedom with Wayland Properties.

Edna answering the phone was like a breath of fresh air! I…read morewas trying to wire money to my daughter and had been turned away from my branch as well as all the others in Salinas and Monterey. I had no idea that such a transaction required an appointment with a banker 24 hours in advance (at least!) Edna said come on in, so I drove from Prunedale to Carmel at 3:00 and was greeted by Betty who handled the wire efficiently and graciously. Plus they have a great parking lot with ample spaces! Tempted to transfer my accounts to this branch. Such a welcoming bunch

I have been banking at Wells Fargo for 20 years. My husband much, much longer. Well he's been at…read moreWF... since it was Crocker Bank. We have always loved living in town and banking in town. It has been our pleasure to be at the San Carlos and Seventh location. This year I had the good fortune of working with Edna, the most professional, smart, witty, and full of good energy banker I've come across. I needed her help with a personal loan. She made the loan application seamless. I sat in the comfy branch at San Carlos (across the street from the famous Thinker Toys, and next door to the awesome old market, Neilson Brothers. There you can get a yummy lunch in the back of the store. Free parking downstairs for shoppers!) Sorry, Edna! This is about YOU! You are so radiant. The bank was full of good energy. Great people working at Wells Fargo at this moment in time. Actually, they have all been great people in that bank for my twenty years of banking at that branch. Edna sits in the middle desk in the middle of the bank. Professional, kind, patient, humorous, and her number one priority is finding what is best for YOU, the customer. I'm telling you all. You've got to check Edna out at Wells Fargo on San Carlos in Carmel. I adore her. Thank you Edna. OH, and she also helped me with another account. That was big and I appreciated her expertise so very much. I felt blessed to be in her hands.

Mark Cohan more than earned his commission on the sale of my Salinas condo…read more In addition to the winning personality, he stays in touch. No surprises. Some of us like to gripe about real estate commissions. Me too. But this was money well spent. My condo sold fairly quickly for over the asking price. If you list with Mark be ready to move.

As a first time home buyer, there are lots of new and unfamiliar things, Mark helped to navigate…read morethe process easily. He handled my questions and made sure I was comfortable during each step. I highly recommend Mark if you are looking for expertise paired with genuine caring.

We had an excellent experience working with Peter Boggs, who guided us through every step of our…read morehome search and purchase. From the very beginning, he took time to understand our goals during a detailed buyer consultation via Zoom, helping us clarify what kind of property and neighborhood would best fit our needs. He toured us through multiple homes, resale and new build, across different cities, educating us on the nuances of each community, and even previewed listings via video and FaceTime so we could see homes as soon as they became available if we were out of the area. When it came time to make an offer on a home in Seaside Highlands, he wrote a compelling and well-structured proposal that unfortunately lost out only because other buyers did not have a contingency and we still needed to list our current residence. Even after that, he kept searching proactively, uncovering new and "coming soon" properties before they officially hit the market. In addition to his local expertise, he connected us with a trusted loan officer who reviewed financing and bridge loan options--to try to mitigate our contingency issue, and he also referred us to an excellent real estate agent in San Jose who helped us sell our previous home so we could be better positioned when making an offer. When our path shifted toward a new build at The Dunes, he smoothly transitioned into that process, \communicating with the sales agents for the builder, addressing our questions, and ensuring details were handled properly from contract to closing. He even provided vendor referrals to help us get settled after move-in. Peter's professionalism, responsiveness, and thoughtful guidance made what could have been a stressful process feel organized and well-supported. We are truly grateful for his diligence, communication, and care in helping us find our new home. We highly recommend him to others.

Just closed an incredible off market sale with Peter Boggs. I was working as a trustee, and…read morelooking at a very difficult sale situation. Peter came by the property and was not overwhelmed with the potential problems. We established a top of market sale price, but the property was not ready to be listed on the MLS. Within days Peter had a full price, 21 day escrow offer ready to be signed. Title company and transaction coordinator were both fantastic. Communications were terrific. On top of being a knowledgable real estate professional, he is a great person. I could not recommend Peter more highly.

she is so very nice, she gets right back to emails, and she very knowledgeable of ship cruisesread more

Annette goes to the moon and back based off her motto "Above and Beyond". In 2013, my wife and I…read moredecided to stop renting and look for an investment property/home we could own and raise our boys. I don't recall how we chose Annette at that time, as she was working for a real estate company. However, I do remember that Annette was very responsive and helpful during our first home purchase. She provided honest "bottom line up front" facts on what we needed to purchase the property. In fact, she was very knowledgeable about VA loans and the detailed requirements--extremely helpful. Fast forward twelve years later: We determined that a move was more beneficial to us. We asked each other who we should contact to represent our home sale, and we unanimously said: "Annette Boggs". Why--because she knew us, knew the details of our previous purchase, she knows the area, she has excellent integrity and honesty, and impeccable work practices. We contacted her a year before we actually decided to sell, thereby gathering a better feel for what we need to do to help her sell the property. Annette performed a site visit at our home, and we realized that she branched off and developed her own company, which was very exciting. Annette gave us clear and honest guidance on what we would need to do for preparation. A year later, we contacted Annette again to let her know that we were ready to sell the property, and she immediately scheduled another site visit to go over the details. Annette came with her staff and explained exactly what we needed to do to prepare. Annette explained that she would professionally have the windows and house cleaned. Moreover, she provided professional photography and staging of the home. Our house looked brand new when she was ready to advertise. In addition, her 24/7 communication concerning all updates and new news was on spot perfect. Because of her "Above and Beyond" approach, we were able to not only purchase but sell our property with seamless results. Did Annette Boggs meet her motto: Above and Beyond"? We would say she went to the moon and back. We highly recommend Annette Boggs for your future real estate endeavors. Dennis Oaks

I recently relocated to the Carmel area. Nursal Matsu and Tricia Cruz made the process of opening a…read morenew checking account at the Carmel Rancho Lane branch of Fremont Bank both very easy and a pleasant experience. Both are very professional, knowledgeable, efficient, personable, and have a fun sense of humor. All my questions were answered. The office is conveniently located near the intersection of Hwy 1 and Carmel Valley Road. I look forward to doing business with this office and highly recommend them! Thanks again for such a positive and seamless experience.

Zack at Fremont Bank in Carmel went out of his way to help us avoid an hour's drive to Carmel…read more Thank you Zack!