They are a small company but they have been able to handle all of our insurance needs since the…read morebeginning. There was no issues during our transition and they were able to keep up with our growing business. turn around time for Certificates is much quicker than when we worked with a large company, and their customer service is like none other. Olsen and Olsen has been detrimental in keeping our business going.

David has given our companies great service which has been consistent. He has worked hard to keep…read moreour premiums low and handles our issues with professionalism and in a timely manner. We are fortunate to have David on our Team. Thanks David!!!!

Cindy Asako Kleinkopf is an experienced insurance agent who has enjoyed years of success helping…read moreindividuals secure financial protection against unplanned emergencies. My first criteria for engaging any insurance agent is trust. I trust in Cindy's honesty and believe she has my best interests at heart. I have enjoyed great communications from her staff. I have not yet asked a question or raised a concern that Cindy or her staff could not promptly answer and address. Jordi, a member of Cindy's staff, recently created new policy coverage for me on a vehicle . As must be obvious, I recommend Cindy to anyone searching for a knowledgeable and competent insurance professional.

Cindy and her team go above and beyond to support customers. They are highly responsive anytime I…read morehave questions, and when I had to file a claim, I was guided on how to best to do so. We recently went into the office to review our policies with Cindy, and she is truly a wealth of knowledge, and an all-around delight of a human. Highly recommend!

I've been a client with this insurance company for over 20 years for all of my insurance needs and…read moreI could not be happier with the service they provide, the insurance companies they pick to handle my needs and the staff who I deal with, Barbara and Matt are wonderful easy to deal with and always go the extra mile. I would definitely recommend this company to anyone. You will not be disappointed.

The Best ! Knowledgeable people equipped to provide service and solutions promptly and kindly.read more

I was in here about a month ago and I asked about insurance for Uber drivers. I was told by the…read moreinsurance agent that CSAA does not ensure Uber drivers and he would not even give me a quote knowing that I was an Uber driver. This however, is not even true. CSAA does ensure Uber drivers and they are actually Uber's own insurance provider. I don't know why I was told this, but I definitely was lied . I would not trust these guys.

If either Scott or Bill answer the phone when calling for an insurance quote, hang up immediately…read moreand call a different agency. Neither of them will stand behind you if you ever need customer service. They will take your money today and then avoid you like the plague anytime after when you have an issue. They love your money but don't have time to answer your calls when you need to use the service you're paying for. Bill is a very rude person and Scott is a liar and flaky salesperson. That is my experience with them and I bet many others have had the same.

Wow, does Laura have an axe to grind... Both Bill and Scott…read morehave been great over the years. I quit Nationwide after they were sending spys to my house photographing gutters, vegetation and anything around the immediate neighborhood that could be a fire hazard. I spent thousands butchering my trees to please them only to get threatened with cancellation a few months later. State Farm is one of the few carriers in the Carmel area which fire insures homes at reasonable rates.

I contacted Jennifer as a new investment property owner in search of a landlord homeowners policy…read more While I had educated myself as much as possible beforehand, Jennifer was extremely gracious with her time and answered every question I could think of without protest or complaint. As I was under a time crunch to get a policy in place, Jennifer worked to turn my request into a binding policy in less than 48 hours, at times working after hours and between clients to do so. Extremely professional, well-experienced, reachable whenever I had a question, friendly, and obviously quick and efficient, I would recommend Jennifer without reservation for anyone looking not just for a broker, but an actual advocate on their behalf.

I have used Jennifer for my personal insurance needs as well as insuring several of my clients…read more She's always so on top of things and helps find the best rate and coverage despite our challenging California insurance market. I definitely recommend giving her a chance to earn your business! Thank you Jen for all your help!