Customer service has always been excellent! I highly recommend Tracy & her office staff…read more(especially Kay).

I needed some important paperwork. Ms. Esmeralda was very polite. efficient, as well as very…read moreprofessional And immediately took care of the paperwork. I appreciate her assistance as well as kindness toward me since I am elderly and needEd extra help. Thank you Ms. Esmeralda for being an outstanding representative for State Farm! Lucy Vucina

Horrible customer service never answers phone calls never in the office & they raise your rates…read morewithout telling you!

When I first walked in I was greeted by two beautiful young girls. They both were so welcoming…read more Esmeralda Garcia helped me out with combining my auto and homeowners insurance! She saved me so much money! She also offered me an umbrella policy! She was so great! Loved this office.

Who you work with matters…read more In August of 2024, I received a letter from my home owners insurance stating that one of my policies would be canceled on December 14th. I sent the notice to my insurance broker, whom I had used for years, and they told me they would be taking care of it as time got closer. After Thanksgiving, I contacted my broker to check in on how my new policy was coming along. They said everything was fine and sent me a policy. At the time of binding, they discovered they had been shopping for insurance for an address that is not mine and told me they had no other options for me I was panicking! I called Jeremy and Jessica Connally with Farmers insurance in Monterey. They immediately went to work (on a Friday night!) One of the issues they ran into with insuring my property was that I had to file three claims in 2023. Two of which were trees that had fallen on a rental during the storms and a burst water in another unit. I was basically uninsurable and was likely going to have to be covered under the California Fair Plan. However, Jeremy, Jessica, and their whole team spent an immense amount of time looking at every option for me. On Monday, December 11th, they had found me a policy and were able to bind coverage with just three days to spare before my insurance lapsed! I am so lucky to have been able to get to know Jessica and Jeremy professionally over the past two years because if I hadn't, this situation would have turned out a lot differently. With the way homeowners insurance is in CA right now, it absolutely matters who you work with. I promise you that these are the people that you need to be working with to give your clients, friends, and yourself the peace of mind you need in this crazy climate us Californians now find ourselves in. UPDATE: Since this experience above, they have assisted in insuring my another home of mine, my commercial auto policy, and workers comp for my business as well. They are a one stop shop and blow the rest our of the water with their communication and professionalism. Thank you

Finally.. an agency that responds to a woman who is requiring an insurance agency to meet her…read morefamily's needs!

I have done business with Vicki and her staff for several years now. They are very professional and…read morealways have my best interest in mind. I highly recommend this business for all your insurance needs!

Ryan Travaille supported us through a situation where our daughter hit a deer and totaled her car…read more He is available when needed- not only Monday through Friday. We were thankful for excellent insurance and agent when it mattered!

State Farm insures all our rental properties as well as our homes. In addition, we have numerous…read morecustom cars and daily drivers. We have been a State Farm customer for over 35 years and Ryan has been the best agent we've had. Ryan was very helpful and knowledgeable when we had a vandalism claim on one of the cars. It is great how quickly he responds to questions and concerns. Steve & Anna M.

The best person you NEED to meet, hands down! Janine and team will be sure to take care of your tax…read moreneeds, no matter what it is. Whether it's personal, business, unsure of how to go about either, they got you! They give you a great piece of mind, and level of expertise that's rare and hard to find. Plus, everything they do is done diligently and professionally. Know you'll be taken care of here! Plus, they have pooches around, if you like furry friends! Talk about pet therapy too -- bonus! I recommend them hands down, and even if you have questions and just curious, as away! You're in good hands.

My business and my personal taxes were behind, and we were in dire need of help. When we reach…read moreout, Janine instantly put us at ease. I sent her our past taxes, and she immediately got to work. Within a very short amount of time she had us caught up, reconciled and had everything in order. Unbelievable!! Her rates are very reasonable and her professionalism, attention to detail and constant communication is the best you'll find. I highly recommend Janine and Big Dog Financial services for all your tax & financial needs. She was my savior!

The Treehouse team was great to work with on helping us purchase a second home in Monterey. Heidi…read moreand Matt know their stuff, very responsive, and fast! Compared to working with a large bank where you speak to someone different every day, these guys were personally involved all the way through and also very flexible as my needs changed during the process (large banks inflexible). I would give Treehouse my highest recommendation and would work with them again.

Words cannot express how grateful we are to have had the opportunity working with Heidi, Stefani…read moreand TreeHouse Mortgage Group. As many of you know, purchasing a home is not an easy task and these women were complete client advocates the entire way through. They're professionalism and thoroughness helped keep us motivated and optimistic each and every time there was a hurdle to cross. We couldn't have done it without them and we are so happy we had them on our team! We look forward to working with TreeHouse Mortgage for all of our future endeavors and HIGHLY recommend them. Thank you so much Heidi and Stefani!!!!!!

Jim and his Father have been my insurance company for many decades. They are polite and caring…read morepeople, but State Farm shows no respect for their customers wishes regarding forms of communication. After losing my business from ransomeware clicked on years ago I despise technology. I have repeatedly requested not to be contacted thru email, but they can not fix it because of State Farms requirements for what is easier for them. Just got off the phone with Progressive insurance company who will communicate through the US mail and will no "share" my personal information. If you are anti tech you may want to do the same. I value my time, peace and quiet.

I have been with State Farm for quite some time now, getting a policy was very easy and they were…read moregreat about making sure I understood what I was singing up for. Trini was very delightful and friendly to work with. Jim and Trini are an efficient team, always available. I don't think they have a "on hold" song lol. Thank you guys so much!